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    Arkansas Self Storage

    4.0 (4 reviews)
    Closed 9:00 am - 12:00 pm

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    5 years ago

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    10 years ago

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    12 years ago

    Ad lies, they do not have truck to use. Very high prices and horrible customer service!

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    Camping World - Lowell - They installed the exact same water pump that she told me was the wrong size.

    Camping World - Lowell

    (49 reviews)

    We purchased a new Keystone Hideout 272bh from Gander Rv in Lowell Arkansas. After looking around…read moreand shopping rvs everywhere we found the best deal here -- 5hours from home. From the first phone call to working out all the kinks for the deal this team was outstanding! I will admit I was a bit concerned after hearing from others about their experiences with camping world (not this location but local to me locations!) But we have never received the customer service and hospitality this business has shown! Emily helped us from day one to get the ball rolling and kept in touch over the phone and emails through the entire process. Jordan worked up a deal we couldn't resist especially after falling in love with this unit at a local lot. So, we set out to go pick up our camper on my husbands off days. The team reached out to us the night prior to us coming and let us know they were expecting some winter weather but wasn't sure if it would be bad or not but wanted to give us the heads up. We decided to go ahead and make the trip anyways. So about 3 hours in to the drive it started sleeting the roads quickly started icing over. The traffic was at a standstill or VERY SLOW for much of the way as the roads were very slick and people were running off the roads everywhere but we kept trucking on slow and steady - a 5 hour drive turned into 10 hours. During the drive Emily called to check on us a few times they even offered for us to stop and stay in a hotel and come the rest of the way the next day, we decided to just go ahead and keep pushing on unless it got too bad not to make it. Eventually we did make it though! Everything was extremely nice and professional. Our walk through with Carrie (forgive me if I spelt it wrong) was AMAZING. She was one of the greatest people I've ever encountered at a dealership/ service dept. Carrie told us everything we needed to know then she fixed some small issues I saw without hesitation. While we were there the ice was continuing to come down. We were getting considered with how we would pull it off the lot to get anywhere for the night and then they offered for us to stay on the lot and plugged in!! How awesome is that! We got everything done then went back to our camper for the night, Carrie put waters, paper towels, bags etc in the camper for us to have for our stay. This dealership / service shop / store THE WHOLE 9 YARDS was great and worth the trip!! A trip that turned into quite the adventure wasn't so bad when you get treated the way they treated us! Absolutely amazing place to do a deal with!!

    Communication is horrible! Some of the worst we have experienced and that's saying a lot. I'm not…read moresure what has happened to "customer service " anymore. It is as though businesses don't think customer service matters. Well, it does!!!! We have had nothing but issues with service and not getting our rig looked at for over a week in their possession until we call and after almost 2 weeks we still do not have status updates. Things were not addressed properly and getting feedback has been nonexistent. We have to fight to get answers for everything. So frustrating! Lots of regrets for buying from Camping World at the Lowell, AR location. We hope this isn't the experience at other Camping World locations.

    Arkansas Self Storage - rv_dealers - Updated May 2026

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