We purchased a new Keystone Hideout 272bh from Gander Rv in Lowell Arkansas. After looking around…read moreand shopping rvs everywhere we found the best deal here -- 5hours from home. From the first phone call to working out all the kinks for the deal this team was outstanding! I will admit I was a bit concerned after hearing from others about their experiences with camping world (not this location but local to me locations!) But we have never received the customer service and hospitality this business has shown! Emily helped us from day one to get the ball rolling and kept in touch over the phone and emails through the entire process. Jordan worked up a deal we couldn't resist especially after falling in love with this unit at a local lot. So, we set out to go pick up our camper on my husbands off days. The team reached out to us the night prior to us coming and let us know they were expecting some winter weather but wasn't sure if it would be bad or not but wanted to give us the heads up. We decided to go ahead and make the trip anyways. So about 3 hours in to the drive it started sleeting the roads quickly started icing over. The traffic was at a standstill or VERY SLOW for much of the way as the roads were very slick and people were running off the roads everywhere but we kept trucking on slow and steady - a 5 hour drive turned into 10 hours. During the drive Emily called to check on us a few times they even offered for us to stop and stay in a hotel and come the rest of the way the next day, we decided to just go ahead and keep pushing on unless it got too bad not to make it. Eventually we did make it though! Everything was extremely nice and professional. Our walk through with Carrie (forgive me if I spelt it wrong) was AMAZING. She was one of the greatest people I've ever encountered at a dealership/ service dept. Carrie told us everything we needed to know then she fixed some small issues I saw without hesitation. While we were there the ice was continuing to come down. We were getting considered with how we would pull it off the lot to get anywhere for the night and then they offered for us to stay on the lot and plugged in!! How awesome is that! We got everything done then went back to our camper for the night, Carrie put waters, paper towels, bags etc in the camper for us to have for our stay. This dealership / service shop / store THE WHOLE 9 YARDS was great and worth the trip!! A trip that turned into quite the adventure wasn't so bad when you get treated the way they treated us! Absolutely amazing place to do a deal with!!

Communication is horrible! Some of the worst we have experienced and that's saying a lot. I'm not…read moresure what has happened to "customer service " anymore. It is as though businesses don't think customer service matters. Well, it does!!!! We have had nothing but issues with service and not getting our rig looked at for over a week in their possession until we call and after almost 2 weeks we still do not have status updates. Things were not addressed properly and getting feedback has been nonexistent. We have to fight to get answers for everything. So frustrating! Lots of regrets for buying from Camping World at the Lowell, AR location. We hope this isn't the experience at other Camping World locations.

Kayla was a pleasure to work with - she was kind, courteous, and professional. That is the only…read morepart of my experience with this facility I will review.

Go see Branton! He is a top notch salesman. Excellent service after the sale. Also Steve was the…read morebest finance guy. Very patient and excellent customer service skills. -Michael of Pea Ridge Arkansas

Had a Ready Brut Elite II installed on my 2020 Entegra Accolade, and a Blue OX tow plate on my 2021…read moreWrangler Unlimited Sport. The technician working on my vehicles did a Pro job indeed! Couldn't be happier with the installation and operates great! Excellent Job!

From the owner: As a family-owned and operated business, Moix RV's McGaugh Outpost proudly serves Northwest…read moreArkansas. We offer top-of-the-line brands, including Jayco, Grand Design, and Winnebago.

Fast, friendly and family owned. They came to the campground and made repairs to our camper the…read morenext day so we could continue our vacation. This business is above a 5 star!! We would highly recommend!!

We had an air conditioning unit go out while we were traveling from OK to MO. Temps were in the…read morehigh 90's. Jeff worked us into an already packed day that started at 4am. All three mechanics (Jeff, Holt and Tyler) jumped on the job and had us back on the road in under 2 hrs! Can't say enough about this great shop run by great people.

Arlin Peterson is to be commended. He ensured I got exactly what I wanted and patiently worked with…read moreme through the purchase process for my Rogue truck camper, even though we had to do it long distance by telephone, text message, and on the internet. I would do it all over again without hesitatio.

Great selection of travel trailers and an excellent service department. Hands down one of the most…read moreknowledgeable dealers in NW Arkansas

Don't call this guy on a Friday. His voice message says Monday through Thursday so that means…read moredon't leave a message or he will call you back and berate you. What an unprofessional owner of a business. Wow never been treated so poorly for leaving a voice message trying to do pay someone for their services. No way did he have to call me back until Monday. Or if you don't want to hear your phone ring set up a work line like a true business. My voicemail isn't set up either and he went as low to say I'm not an adult. If I could give him a 0 star I would. Please don't support Brian and his angry self.

Brian is very professional and knowledgeable. He got me in quickly, as I was on the road traveling…read morewhen I had a leak in my toilet. He explained to me how it worked, what went wrong and was very willing to share some tricks of the trade with me as a newbie RVer. I would highly recommend Brian and intend to stop by for any RV repair work when I'm traveling between Vermont and Texas for years to come. Not only did he save the day, he also made it an enjoyable and stress free experience for myself and my young daughter who was traveling with me. That kind of service and care is truly genuine with this man. Words can not describe how appreciative I am.

Scotty's has been servicing my Thor motorcoach since 2017. Quick service and high attention to…read moredetail is the only way they work. Tried others till a friend recommended them, won't go anywhere else. They have replaced old water heater with new tank less Truma unit along with new pump because I winterized it wrong. Did it in two days. New awning system in half a day. Full service on motorized components, plus interior cabinet repairs. Nothing these folks can't do. Thank from Mike Cowen and family.

We were new to the area and needed our RV winterized on short notice. They got us in the next day &…read moredid a fantastic job. Knowledgeable staff & extremely friendly. We're coming back!!

So during Covid, we, like many others, decided to buy a travel trailer. Wheels was a carrier of the…read morebrand we wanted. We had to order and wait several weeks, but the process was pretty streamlined. When we went to pick it up, financing was simple. We've had our camper 4 years this May 2025, and it's been great. We have a lifetime warranty if we keep up yearly inspections at Wheels, so we go once a year in April and pay the $200 for inspection. Unfortunately, nothing that we've had to repair has ever been covered by the warranty, so I think it's probably a gimmick to get us to keep up yearly inspections. But at least we know what condition our camper is in. We may decide the yearly inspections aren't worth it soon. But wheels is usually very nice and accommodating when we schedule. If you're in the market for a camper, we did have a good experience at Wheels RV. And we love NW Arkansas.

I had my RV winterized. I thought they might help me rehook my camper after I picked it up but no…read more I had to do it myself. Is that normal service? I guess it's ok that they did it the same day but is that good service? Just asking.