We have had a very good experience with our granite and back-splash. Everyone has been nice and…read morevery helpful. The only issue we had was when the granite installers were 3+ hours late which meant they were at our home until around 9pm. They did a great job, though. The back-splash installers were on time the next day and they also did a great job. The granite and back-splash are incredibly beautiful and we are so pleased with it! The prices are reasonable and there was never any sales pressure. Overall a wonderful experience!! Very good group of people. I will definitely call them again when we are ready to do other projects in our home.

We spent over $5,000 replacing counter tops in three rooms in a house we were selling. The…read moreinstallers were responsible for reinstalling the faucet in the powder room which was an extra fee. They installed the faucet incorrectly and the drawer would not close because it hit the drain pipe. Which was never an issue in the thirty years we lived in the house. Notified Fireplace & Granite immediately and sent photos and then a video they requested because they were too busy to come see the issue. Days went by with no response. We ended up hiring a plumber to adjust the faucet drain pipe. Our salesman (Travis) instructed us to pay the bill and said they would send a check to cover the repairs. Then nothing but excuses when we asked about the refund. "Only the owner can sign checks and he's on vacation. He will send a check when he get's back in town." Months later and still and no reimbursement. Now they don't bother replying to inquiries. Buyer beware.

We had a great experience with Emerald Pearl Kitchen and Bath for our new kitchen countertops. The…read moremeasurements were done with precision and the countertops were installed within a 2 week time period! They look great! Also, Jennifer was an easy staff to communicate with from beginning to the end!

Helio and his crew did an excellent job of installing our quartz kitchen counter top. The seams and…read moreedges are perfect. Great job, we would definitely use Emerald Pearl again.

I am loving my kitchen countertop. The in store experience was great! They answered all are…read morequestions and let us look at all the options and were not pushy. When we decided on our material they keep in touch from the store and the guys who came and measured, took out the old countertop, and put in the new were all professional and friendly. Very happy and would use them again.

I was very disappointed with the product I ended up purchasing. It looks pretty but is not an…read moreappropriate surface for the use. The salesperson should have given better explanations of the product durability. She was clueless and not at all educated in how to advise/recommend. I thought I bought granite, but it was a "hybrid". Truly not suited for a kitchen that gets lots of use. Cracks and chunks and chips on the edges. I called and expected them to service the issues, but they wanted to charge me to repair the damaged edges in under a few months!! I have another stone project and will not return!

Cannot thank Cutting Edge enough. My wife has wanted new granite for as long as we've been…read moremarried--one type in particular. We hit a couple of speed bumps initially, but Cutting Edge made it so easy, and they went above and beyond to make sure everything was perfect in the end. They clearly care about their customers and want you to have your dream kitchen.

WE are very happy with the entire process of working with Cutting Edge Stoneworks . Very…read moreprofessional staff in all departments. Even during covid pandemic everyone wore masks and did everything to be as safe as possible. We highly recommend this company!

We stopped into this store on a whip to see if they had quality carpet and could compete with the…read more'Big Box' pricing. They did all of that and more. I am still surprised at the turnaround time on special order carpet. They worked very hard to get an estimate, select carpet and install on the same day we closed on our new home. The staff is very friendly and did a great job navigating my wife and I's differing opinions on what we wanted/needed.

From the owner: Since 1980, Tri County Flooring & Cabinets has been helping our community of Salisbury, NC, find a…read morereliable answer to all the flooring and cabinet needs. Whether you're remodeling your kitchen floors, updating your bathroom, or looking to bring new cabinets into your home, we take great pride in always helping you find the perfect product. Don't know what works best for your space? We offer free design consultations, estimates, and in-home measurements to make your experience simple and stress-free. So, no matter what your next project has in store, come by and see what our showroom has to offer.

Uncentered countertop, $600+ in damages, a second countertop that was still uncentered, and 44 days…read morelater... Karan was initially responsive, but the main countertop with the sink and faucet was installed about 1" off‑center. The faucet was visibly off center with the window, the section near the door was crooked, and the placement didn't allow enough room to secure the sink for inspection. Photos show the measurements. About a week later, they tried to fix it by drilling a larger hole. It was still off‑center. During that visit, they also scratched our brand‑new hardwood floors, broke a window, and drove over a door we had temporarily removed. The window and door damage totaled $633.62. The owners acknowledged the situation, saying the worker "got fired right after that whole situation" and that it was "just terrible." They agreed to replace the countertop, gave a timeframe, and then stopped responding. After we posted a negative review, Abdul contacted us, promised to fix everything, and pressured us to remove the review immediately. The next day, during removal of the first countertop, they broke a $280 cabinet, damaged paint, and put holes in the drywall. They installed the replacement countertop the following day. It was still off‑center -- about 1/2" to the right of the window. After more than a month of trying to resolve this, we requested a full refund to cover the damages and the cost of correcting the countertop. They offered $500, then increased it to $750 -- but only if we left a 5‑star Google review. The FTC, CRFA, UDTPA, and major review platforms all prohibit conditioning compensation on a positive review. I chose this company because of its high ratings. I hope others haven't had similar experiences. Save yourself the money and the headache -- choose a reputable company.

Sondos Stone has been hard to deal with and now they will not return my calls. We met with them in…read moreFebruary and paid him $10,000 deposit on cabinets. It is now June, we have no cabinets and he still has our $10,000. I would not recommend them at all.