Superior Shuttle was chosen to pick me up from LAX on October 20, 2019...I arrived from a tiring trip from Europe and called Superior Shuttle as instructed when I arrived...a lady answered and told me to get my luggage and call her back, so I retrieved my luggage and called her usually Mike would answer...she told me she would call me right back....no call back...I waited and then I called them back...no answer....I called at least ten times and no answer and no voicemail....I was STRANDED at one of the busiest airports in US with three huge luggage bags....I gave them an hour but still no contact. I was forced to use Super Shuttle waiting for people just like me...six more people entered the van...I finally reached home in Dana Point at about 9:30pm after my flight landed at 4:30...I was saddened and disappointed that never received a cal...I highly and strongly suggest not to use this irresponsible so called service....they have a couple of location it appears they work out of their home....Never Again...Phil Gioia read more