Does anyone know the status of this company? I have been trying to get a hold of them for months. I have reached a couple of people from Sales that have stated they are working from home. They both gave me the name of Tammy Ihle, as the Accounting go-to person. She doesn't return emails or faxes. If anyone knows the status of this company, please call us on 714-991-4700. Thank you. read more

Transit Air Cargo is great. My company recently started using them to ship materials to trade shows and the MAIN reason why we started using them was because of Hector. The communication and follow up on this guy is nothing short of amazing. Hector is very informative. I know exactly what I'm getting into when I ship with them and I've yet to experience any hidden fees or charges. Hector tells me the exact dates of what needs to be shipped in order to avoid any premiums and gives us a friendly reminder when the deadline is slowly creeping up. After the freight has been picked up, he gives me a call to let me know all the details and after the show, he'll call again to ensure 100% satisfaction. Two successful trade shows with TAC so far. Several more to go. I'll be using them again in the near future. read more

Chris from Transit air just happened to call our office a few weeks ago just as I was looking for a freight carrier to take our cargo to a trade show, Great timing! I gave them a try and they delivered on time and stayed in contact with me during the entire process. Even when I got a call from one of our guys at the trade show that the cargo had not been picked up to return to us, they were right top of it and as it turns out they were there to pick it up, they had just not been called for their turn at the dock. We've shipped with them for two tradeshows already and have our third one scheduled for pick up next week great customer service, follow up and communication! read more

I unfortunately I work here i knew somethings were wrong my fist day i resigned. today is pay day ,im supposed receive my check direct deposit , or a check today Kim E. HR mailed my check on thursday witch friday is payday by the way i was told i would be receiving it direct deposit . MY point is when you leave a company they have to pay you out within 72 hour LEGALLY that's OUR rights as employees . it boggles my mind that why didn't HR just send it direct deposit . i will be reporting this . NEVER WORK HERE ! read more

If if you want to be badgered and Tele marketing and called and emailed and solicited and bothered and just absolutely bugged this is the company to go with Tele marketing you when you don't need their services they will email you they will call you they will leave you messages they will definitely bug the heck out of you if you are if it if if you don't want him to trust me they'll bother you if you do want to call him but so far my experience with with him has been that they have telemarketing me they have called me they have unsolicited called me they have bothered me and I want nothing to do with them and if I didn't need their services you can bet you bet everything that this is not the company I would call him don't like to be telling read more

I am so dissapointed by my experience with Transit Air Cargo. I represent thousands of Small Businesses in California running transparent and honorable operations that act in the best interest of the customer, so when I see/experience a business that so unfairly mis-represents information to their customers, I have to warn others. This was a classic example of bait and switch on TAC's part and I hope other small businesses never have to deal with a similar situation. I also hope that other small businesses are well informed of all the tactics/terms such companies will use to extract more money from you. When I was looking for a freight company to ship items for my first trade show outside of California, a Transit Air Cargo (TAC) representative contacted me. After explaining to my rep that this was my VERY FIRST TIME shipping freight, he proceeded to give me an estimated quote to ship from Northern CA to Chicago, IL. At the time I believe I had an estimated 150lbs worth of cargo to be transported. Given this weight, he quoted me a price of $522 round trip. I made sure to talk through all of the quoted charges since it was my first time shipping freight, I was very new to the freight industry, and I wanted to understand. He stated that costs would increase by pound and be charged at $.53/LBS which made sense to me. I gave him my credit card details with the understanding that he would finalize costs with me upon my freight pick up. Upon freight pick up, I received a paid receipt for $672.31 without being contacted. After talking to my rep the next day about why this was more than my initial quote, and after some confusion on his part, he outlined that costs had increased because my freight weight was actually 330LBS. He also indicated there was a pallet charge of $35 in order to protect my items, which made sense. I acted in good faith and trusted his word, and assumed this was the total cost of freight TO and FROM the venue. He never stated that this was only a ONE WAY charge in our conversation. After my trade show event, there was also a hiccup on TAC's part where their internal mis-communicaiton caused my cargo pick-up to be delayed and an extra special pick up charge of $125 to be added to my bill even though I was not responsible for this delay. Eventually they reversed this, but only after multiple written and verbal communications. The biggest surprise came a few days after freight pick-up from the show venue when I received another paid receipt for $708.83. This is a total of $1,381.31 TAC charged my credit card without authorization. Note this is nearly 3X more than the initial quote they provided. And Only after writing a very direct email did TAC finally provide me with two line item invoices to explain all of these charges. After discussing the invoice charges that did not make sense nor were disclosed in my initial quote, TAC stated that the weight cost of my items were based on a dimensional weight instead of actual weight which assumes a weight minimum of 750 lbs. They stated that this was "standard" in the shipping industry. However, such "standard" weight calculations were never discussed in my initial conversations nor in the initial quote provided. My rep never disclosed that my weight costs would be based on dimensional weight, he had quoted me on actual weight. In addition, the dimensional weight formula was also never disclosed in the initial quote nor discussed prior to credit card authorization. There is no mention of dimensional weight formula calculation on the TAC site either. After multiple steps to get in touch with TAC and reach a resolution, they have still failed to reimburse me for these "dimensional weight" charges and be honest about the fact that they never discussed how "dimensional weight" is defined nor its relation to my freight quote -- the only time I heard of this term was AFTER all charges had been made on my credit card. This is a severe case of lack of transparency, carelessness, and mis-representation. My hope is that you do not make the same mistake that I did in choosing TAC for your next trade show freight solution. UPDATE (7/25): After disputing the charge with my bank since I was getting no response from TAC, the bank initiated an investigation with TAC's bank and ended up awarding a full refund in my favor! Yay! read more

Transit Air Cargo is our primary carrier for all Trade Shows including International for many many years, when come to logistics needed, they did an exceptional job and Acknowledge, especial Helen Moroyoqui, she and her colleagues always there when we needed it if we have a questions. read more

I've been shipping with Transit for over 10 years. My company does over 40 shows a year in North America and Canada. Transit is meticulous and professional. They understand the importance of tradeshow deadlines - it's not like the show will wait for my freight! I have NEVER had a late shipment with Transit. It's great having specific people to deal with who know my freight. They take the same precise care and attention with my 10' booth materials as with the 3-semi big booth. I get plenty of calls from other companies suggesting I "give them a try" but my attitude is "if it ain't broke, don't fix it!". read more

Lied about hidden fees. Never going to use them again. How about you be straight forward to your customers.

I was really happy with my experience with Transit Air Cargo. We used them for the first time shipping a crate from our business to a trade show. Everything was really professional and smooth. Hector was incredibly proactive and responsive. He set us up well in advance of the show and did all the thinking and planning for us so that we didn't have to worry about that aspect of the attending the show at all. Also got the labels and paperwork to us quickly, tracked the shipment throughout, and followed up afterwards. We felt confident that our crate was in safe and responsible hands. It was a pleasure working with them and we will be using them for our next show. read more

We love Transit Air Cargo. They have been helping us with our trade show shipping for years now. Melissa is the best!!! A pleasure to work with and when it comes to logistics, that's really saying something! read more

As a person that relies heavily on Consumer Reports, Yelp and Travel Advisor I couldn't allow this one persons review to stand as the only and unfortunately poor review. I've done business with TAC for approx. 15 years? Maybe a few more as time passes all too quickly. During that time myself and my clients have spent perhaps 1-2 million dollars in moving huge amounts of freight all over the US, Canada and Europe. They have performed in a nearly flawless manner. Yes, their rates are competitive. But that's not why I use them. Logistically they are a well oiled and fine tuned machine. I look forward to many more years moving freight around the country! read more