Care givers are not professional, not qualified to administer medication but do, was told nurse…read morewould handle medication, not true Individuals hired to care for people need more training . They have very little knowledge Management needs to check in with care givers to be certain doing jobs and caring for individuals Very disappointed and disturbed with the care

Home Helpers provided some of the most unprofessional and unsafe care I have ever encountered…read more In July 2025, my father paid over $10,000 for personal care services for my mother. What followed was a complete failure to deliver even basic, safe care. Caregivers were routinely late or didn't show up at all. Despite clear instructions that my mother was to receive care only from female caregivers, they sent a male caregiver anyway. Many caregivers appeared poorly trained and were unable to assist with mobility as promised. On one occasion, a caregiver dropped my mother on the floor. Even more alarming, caregivers failed to follow critical instructions to properly thicken her food and beverages. This failure resulted in pneumonia, an emergency room visit, and hospitalization, forcing us to end services early. Since then, Home Helpers has refused to return our calls and has not refunded the money owed, including the deposit and unused prepaid care. This company showed a shocking lack of accountability, competence, and concern for patient safety. If you are considering Home Helpers for an elderly or vulnerable loved one, I strongly urge you to look elsewhere.

This is a reliable small company that really cares about their Seniors and their providers. They…read moreprovide companionship, personal care, meal prep, and transportation with compassion, dignity, and respect. They encourage friendship and provide much needed respite and relief for families caring for their elderly parents. I would 100% trust and recommend this company to provide care for my family.

From the owner: Bringing Love into the lives of Seniors with Dignity and Respect™ by assisting with transportation,…read morecompanionship, pet care, light housekeeping, cooking, personal care, activities of daily living, etc.

This is a wonderful retirement center that is run independently. They have good activities and food…read moreservices is phenomenal. Usually has a waiting list to be able to move in. Residents living here have different activities to choose from to keep them busy and healthy.

When grandad needed some "assisted living", we were happy he could graduate from Osage Terrace…read moreapartments next door to his own apartment at the Gardens with assisted help (bathing, dressing, meds, 3 square meals, etc). The facility is nice and the staff has always treated us well and grandad well especially Jennifer, the director of nursing. They always have activities and themed parties. Recently after a stint in the hospital and rehab facility, he wasn't really getting any better and the Gardens welcomes grandad back with open arms to live out his days. They were more than ok with allowing hospice to come in to his aid as well. Knowing he didn't have to stay in that awful, cold, old rehab facility or move to a nursing home made us very happy. He got to live out his last days in his home, with nurses and faces that he knew, with his own bed, his own recliner and his own tv. He left this world a couple days ago but I felt I should post a review as I would recommend the Gardens to anyone facing similar circumstances of any elderly family member.

As we approach the first Christmas without our Nana, we remain comforted that during her final…read moremonths on earth she was lovingly cared for by the team at Good Shepherd. We wish we had found you sooner as you were the answer to our prayers. Jeremy brings such a Christ like approach to Good Shepherd's clients, the Good Shepherd team and the client's family. We feel blessed to have experienced the love, compassion and care Nana received by the Good Shepherd team as they go above and beyond to ensure the safety and comfort of their clients. God bless you all and may He continue to use you all as His faithful servants.

One of the Best home care businesses in Arkansas. The question of care that comes from the care…read moregiver is based on their experience but the Company will always give their best care to you. The office personnel IS TOP NOTCH always giving you the information that you need and BEST CUSTOMER SERVICE IN TODAYS MARKET. The type of care will always be what you are looking for where it is a few hrs or several hrs, one time situation or a regular schedule Good Shepard will do their very best to assist you in the type of care you need.

These people are miracle workers! A friend member of mine has worked for them since they started…read moreand they care for a family member of mine as well. They have always been nothing but kind and make anyone feel so welcomed. It's a family oriented company and we wouldn't chose anywhere else for any home care needs in the future.

From the owner: We have the unique advantage of making quick, personalized decisions to ensure our clients receive…read morethe best care possible. We understand that every client has unique needs, which is why we take a customized approach to both our care plans and caregiver selection. Our goal is to match the right caregiver with each client, ensuring a perfect fit.