I needed another Epidural injection. The previous one worked for several month. I was giving an…read moreappointment 3 month out. I was in a lot of pain but was told that it was the earliest they had. They did say they would put me on a cancellation waiting list. Never did get a call in 2 months, So I cancelled my appointment. I will look for alternative relieve rather than stay with a company that is so busy that they have their patient wait 3 months to get help. You should not have to wait 3 month to get relieve from pain.

Unfortunately I did not have the same result and experience as many apparently did. I had a WC…read moreinjury and was sent here. The Dr. never acted like he cared to help me or even believed me. I asked for a MRI multiple times. Finally he agreed and said if I wanted one I would have to go to Little Rock. I said fine. Afterwards his assistant called and said there is in fact trauma in your elbow. (No kidding, I knew that). The help still never came. No PT. Not once. I am still dealing with this pain. it comes and goes and as very painful. My last visit... I don't think he could leave the room fast enough and release me. Mind you, during this visit I stated that I was still having pain. I was dismissed in every way possible. I'm needing to have it looked at again. I wouldnt let that Dr wash my car. Office people were great.

I came here to get an appointment to see the doctor. The lady working was so nice and answered all…read moremy questions I had. She was saying it would be a week to get me in. After I told her I was really needing to get in ASAP she got me in at another office of there's. Very helpful and I would definitely come back if needed.

Got a referral to Dr. Lollar after moving from a different state. Have had ear problems and ear…read morespecialist my whole life. Saw Dr. Lollar and he told me I did not have an ear infection at that time. Then, Proceeded to tell me my only options were two separate procedures. After that, I told him that could not be right. He proceeded to tell me I have the option to see a different provider, but he doubt I will get a different opinion. I asked him if he referred to my medical records, and said no. Then proceeded to tell me I would be responsible for getting my medical records and then bring them to him because office does not get records faxed or anything in that manner??? Called my ear specialist at the Ear, Nose, and Throat right after I left seeing Lollar, and my records said both of those procedures were an absolute no and would damage my ear drums!!! Went to a primary doctor that afternoon, and I did in fact have an ear infection. DR. LOLLAR SUCKS!

You are committing medical fraud and asking for cash pay before running your insurance. We need…read moreREAL ONCOLOGY support! This is insane! I reported your nurse Kristi to the state, ambetter and getting a lawyer for malpractice. She told me my insurance claim was denied and I called insurance and she never filed it because she said "she thought it would get denied" by doing that she took my right to appeal away. I'm 2 points away from anemia and have been on oral supplements long term. Your office manager then proceeded to yell at me and tell me she's know this nurse for years and she will have to listen to call.. she defended her without listening to the call and then told me "We are private practice and we can do whatever we want!" In a valley girl tone. It's been reported to the state and I asked for an internal investigation for fraud. Stacy and Kristi may be the only questionable ones in said office but I'm not risking other people being treated the way I was. Stacy then proceeded to tell me that I didn't even need an infusion, so I asked AGAIN if the office manager and the nurse knew more than my doctor who prescribed it dod. She then told me she has the final say and she's not processing it for me. "You can try Mercy" with a smirk , which is 30-40 minutes away. I will be pushing this as far as I can to make sure no one ever gets treated this way by these people again. I recorded half the conversation because she was almost yelling when I mentioned it was fraud. You guys cater to chronically ill and dying patients and this is absolutely unacceptable and I will be sharing my experience. I have a recording of the conversations if you'd like to reach out.

Highlands Oncology office staff are committing medical fraud and asking for cash pay before running…read moreyour insurance. We need REAL ONCOLOGY support! This is insane! I reported your nurse Kristi to the state, ambetter and getting a lawyer for malpractice. She told me my insurance claim was denied and I called insurance and she never filed it because she said "she thought it would get denied" by doing that she took my right to appeal away. I'm 2 points away from anemia and have been on oral supplements long term. Your office manager then proceeded to yell at me and tell me she's know this nurse for years and she will have to listen to call.. she defended her without listening to the call and then told me "We are private practice and we can do whatever we want!" In a valley girl tone. Then was told "THIS IS HIGHLANDS POLICY" too many times to count!!! It's been reported to the state and I asked for an internal investigation for fraud. Stacy and Kristi may be the only questionable ones in said office but I'm not risking other people being treated the way I was. Stacy then proceeded to tell me that I didn't even need an infusion, so I asked AGAIN if the office manager and the nurse knew more than my doctor who prescribed it dod. She then told me she has the final say and she's not processing it for me. "You can try Mercy" with a smirk , which is 30-40 minutes away. I will be pushing this as far as I can to make sure no one ever gets treated this way by these people again. I recorded half the conversation because she was almost yelling when I mentioned it was fraud. You guys cater to chronically ill and dying patients and this is absolutely unacceptable and I will be sharing my experience. I was told "THIS IS HIGHLANDS POLICY" too many times to count!!!

I've been seeing Dr. Megan James for about 8 weeks now to help with my pelvic floor recovery after…read morea traumatic birth. She has been incredible and I truly have noticed a difference in my discomfort and healing journey. Megan is extremely professional, kind and validating to your experiences. She listened to my entire birth story and made me feel seen and heard. I also never feel judged if I had progress one week and then a set back the next. She stays encouraging and refocuses you gently. I will continue to recommend her to anyone who has pelvic floor recovery needs, regardless of if it is related to birth!

My family and I had been clients at Rise for several years. The therapists were great. However, the…read morereceptionist at the Fayetteville clinic and the lack of response has made us all change clinics. I 100% understand and agree with the 15 minute late policy. I was meeting my son for his appointment, and told them he was on the way and we would check in once he arrived. He was coming from school, and around the time of dismissal it began to pour. He is a brand new driver, so it took him much longer than anticipated. I was watching his tracking and kept the receptionist updated. At 13 minutes late he pulled into the lot. He got out of his car, ran across the lot, and was standing right outside the door (dripping wet) when she announced to me that they would have to reschedule. I told her he is right outside the door, and we were fine with making his session 15 minutes shorter. There was no intention to make the next appointment late. I also understand the policy, but 30 seconds "too late" after he had ran from his car. I reported this and never got a response. I cancelled the rest of his sessions, and we have found a wonderful new place. I also know their policy is not that inflexible. I am rarely late to anything, but one time I hit some crazy traffic on my way to the Springdale clinic and I was over 15 mins late. The therapist still took me and we cut our session short. I just don't tolerate rudeness or lack of compassion, and therefore we will not be returning.

54 year old with no children in menopause went in for a uterine biopsy. I was never told about or…read moreoffered misoprostol. That is given the night before to relax the cervix. For a woman with my medical history, it is typical for the cervix to tighten and harden shut. Dr. Oswald had to continually get new tools to get mine open which caused such extreme pain I almost collapsed in my car as I was leaving. I was able to get back inside and collapsed into a chair. They put me in a wheelchair and I was taken to the back where I got ill and was given a shot for pain. I will never use this facility again and I'm glad I didn't try to drive home, I would not have made it.

I had a disappointing experience here with Lorie Oswalt. I went in with clear perimenopause…read moresymptoms, but my concerns were dismissed. She was very rude and condescending to me and offered me anxiety meds! Like hot flashes and anxiety are all in my head...ok. I was told I likely had an autoimmune condition and was referred for further testing, which ended up being not true and unnecessary with now major financial burden. I later sought a second opinion, received appropriate treatment, and my symptoms improved significantly. I would recommend getting a second opinion if something does not feel right. All I got here was a huge bill and no help.

After my dad passed away last September my mother who has dementia was all alone. I have to work…read morefull time so I could not stay with her. She was really scared and unable to cook or clean for herself anymore. I did not want to have to put mother in a nursing home. A friend told me about Superior Senior Care. I called the local office and everyone there was so helpful. They came out to our house right away and met with me and my mother. They brought several caregivers for us to choose from. My mother absolutely loves her caregiver and I can tell she is doing much better. I would highly recommend Superior Senior Care for anyone that needs some assistance in the home.

Great facilities, love my therapist - the wait time is very short. Great short distance from…read morewherever in Bentonville (or surroundings). It's a little suffering leaving a review for a place when it's really each individual that determines an experience. But so far 10/10 for me, considering all the must-haves.

Bill really cares and he's very intuitive and smart. It's a great combination for helping people…read morecommunicate and figure out what they need to do to make the improvements they are seeking. I like the staff, too. I also like it that you get feedback and strategies not just passive listening.

I'm writing this completely heartbroken and furious over the care my friend received here…read more She was admitted for rehab after suddenly becoming paralyzed from a rare bone disease (giant cell tumors of the bone). She was supposed to be receiving care, support, and rehabilitation. Instead, she declined rapidly while under their care. She developed severe, infected bedsores that required surgery and still did not heal properly. Communication was poor and the level of attention she received was nowhere near what her condition required. Her condition continued to deteriorate until she was transferred to hospice. She leaves behind two young daughters, and I truly believe she was failed at the exact moment she needed proper care the most. This facility should be held accountable. I would strongly warn others to think twice before placing someone vulnerable here.

We found this facility to be a big help in caring for a family member…read more The staff were very kind, caring, and attentive to his needs as well as his rehab. They went above and beyond to address the whole person during his time there. Even in the face of some extremely difficult moments, they maintained their professional demeanor and treated him with kindness and dignity. I would have a difficult time saying too much good about those who helped our family member during the toughest thing he has had to deal with so far in this life. We would not hesitate to return to Encompass for care for ourselves or a family member in the future.