Zac and Luke did a great job! They were very knowledgeable and polite. They fixed the drainpipe for…read moremy washer right away and they were able to move the appliance themselves from a tight space; this was great since not all plumbers would have done this!

Luke came in. Understood the problem and fixed the problem. There was another issue and he came…read moreback out and fixed it.

Trey and his teammate were outstanding today. They were patient, explained thoroughly, provided…read morepictures and a variety of options. Excellent communication and professionalism. It's important to understand solutions that have complex layers and that is why we continue to trust Travis Crawford and this team for our needs.

We had Jerrid arrive on time and ready to listen to a problem that popped up hours after our…read moreappointment was scheduled for our plumbing inspection. After crawling under our home he returned with options and an explanation of pros & cons of each. I could not have asked for a better person to handle our issue. Friendly, trustworthy & Professional. If any of you have felt ripped by a Plummer, call Travis Crawford and ask for Jarrid. An awesome young man!

Our experience with Providence Restoration was horrible. They didn't complete the full work leaving…read morea light fixture uninstalled, damaged brand new $2,000 countertops, installed the wood on the outside of our house incorrectly, left a pile of debris on my front porch for two weeks after the job was "complete", installed the kitchen island crooked, and lied to us about filing an insurance claim. And for all this, they gave an $80 credit for not installing the light fixture on our $21,000 invoice. I highly suggest anyone reading this review to avoid this company at all cost.

Responsive, reliable very good service and pricing This is…read morea very company to consider

I've used these guys twice and had good experiences both times. This last job involved changing…read moreout a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward.

Fast, friendly, affordable, professional service. We've used them 2 times and have had nothing but…read morepositive experiences both times. This is the only plumber we'll ever call when needed. :)

The plumber (Ray) was not concerned about the issues, gave wrong solution to one of my issues,…read moretried to upcharge every recommendation, left toilet install tilted, and we are not happy with the end result. Four hours after install, I had to call back because there was a leak by the valve stem, he said additional $150 to fix the leak. His suggestion was to put a bucket under the valve to catch the water dripping. Do not let Ray do ANY work in your home EVER!

Damion and his family owned plumbing business is very professional and customer oriented. They…read moreprovide excellent quality service and feedback with their work. I would recommend them to anyone who is in need of a great plumber.

Every aspect of my first experience with Charlotte Plumbing Masters (CPM) was positive and…read moreexceptional. I am a first-time homeowner and have been in my house for 4 years. Two weeks or so ago, my water heater went out. I have a home warranty through HWA, who paired me with CPM to diagnose my problem. Unfortunately, the appt. was scheduled for a week out from when the water heater went out. I called CPM and was greeted warmly by a rep. I inquired if there was an earlier time available, she checked and stated my current appt. date was the earliest, but she would follow-up and call me back. She kept her word and contacted me to confirm that unfortunately it was the earliest. In addition, the next day, I received another call form a rep at CPM who stated they tried to see what they could move around to assist me earlier, but unfortunately, my current appt. time was the earliest they could come out. I was impressed that they tried although it didn't work in my favor. On the day of my appt, John, one of their plumbers, came out and represented the company very well. He was knowledgeable, took the time to answer all my questions, and gave me advice. Above all, he was friendly, compassionate, and empathetic towards my situation. He submitted his report to HWA in a timely manner and within an hour on the same day, we had an approval for a water heater replacement. Less than 48 hours later, I had an appt. set for the install. Due to this positive experience, I kept my fingers crossed he would be assigned again for my replacement. Thankfully, he was, and my install went smoothly without incident. Based off this experience, CPM will be the first company I recommend to those who need plumbing services. When you have an incident in your home that affects your quality of life, it creates a high level of stress. CPM helped to ease the frustration by providing exemplary customer service.

not use Charlotte Plumbing Masters. We needed to get quotes for a plumber to deliver and install a…read more50-gallon electric water heater we already purchased. Our traditional plumber was going to charge $700. Lowes was going to charge $1,100. CHARLOTTE PLUMBING MASTERS was going to charge almost $1,900. I had a representative, Dijan Mireu, verify the facts. He insisted that there were electrical and plumbing permits needed. When I asked for more details, he couldn't 1) identify the specific permits, 2) estimate how much they would cost, or 3) promise to provide these permit documents after they were purchased. I would recommend NOT using this business.

Oh, my... our experience with Spencer's Plumbing Service was EXEMPLARY! Both Brendon and Josh were…read moreso professional, friendly and customer focused. They did a FABULOUS job in diagnosing the problem we had and replacing the existing toilet with the new one we bought!!! We will definitely call on them again!! John, it was a pleasure talking to you initially prior to making an appointment with your company! Thank you all so much!

We needed a half closed sewage line opened up. It was a very nasty mess. The two guys who came…read moreout went right to work and had it running through in no time. also put a new wax seal on the commode and installed an outside water hydrant . Where as nice as they could be. Was a pleasure to have them here. Would highly recommend them.

Found this plumber through the BBB and it said this company was Accredited. I had a bathroom…read moreremodel done and it is absolutely beautiful. The price quoted for the job remained in budget and Donnie even let me buy my own fixtures without marking them up! The job was completed in a timely manner. I love my new bathroom!!! I would highly recommend this company.

I have had D E Caudle do two projects for us. One was to upgrade a water heater and another was…read moreinstalling a new bathroom sink. We had a great experience both times.