Excellent service,Cody Willis was very professional answered all our questions did a great job…read morewould recommend you to go talk with him give him a chance thank you Kia

Has I seat here waiting for a oil change that I had appointment for at 9:30 and it's now 10:50am ,…read morethey said it bout 1 1/2 to 2 hour wait for a oil change even with a appointment. These has been the norm last 2 times I came in for an oil change. Bought car here but I say I don't know if I would again based on the service side of the car lot.

Terrible customer service. Our car had major issues right after driving off the lot and they…read morerefused to work with us and wouldn't work with us on the warranty! After having such major issues all we wanted was for them to extend the warranty. Instead they stated the only way we could do that was to pay for it even though we hadn't had the car a week when the issues came up. Go to Devan Lowe in Gadsden Phillip there is much better! Update: our car still has problems. If you want a lemon car come here and you'll get crap customer service after! My suggestion is stay clear of this place. Unless of course you have a bone to pick with someone. They will sell a lemon car and not offer any customer support after.

I have purchased two vehicles from this dealership in the last 6 months. They took excellent care…read moreof me from start to finish. I live in birmingham and it's the best deal I could find anywhere. I can't say enough about my new 2500 Denali.

Just purchased a new truck from Chris at Cooper Chevrolet and had a good experience. Chris was…read moregreat to work with, and they were far cheaper on this truck than any other dealer in the area. Unlike other dealers that advertise one price to bait you in and then don't honor it, Cooper's price was as advertised. I have to return next week to get step-bars installed. Will update based on my experience with the service department. But so far so good. Would highly recommend buying from Cooper.

These guys are crooks…read more This dealership bought my 2025 GMC Yukon XL Denali Ultimate -- a documented lemon that I was the original owner of -- at auction. They then sold it to an unsuspecting buyer and told him it was just a goodwill repurchase, not a lemon. How do I know? When the buyer went to register the vehicle, the Georgia DMV sent him a lemon acknowledgment letter. Naturally, he said WTF. The dealership had given him some -- but not all -- of the original service paperwork from my dealership, which had my personal information all over it. Since this dealership was still insisting the car wasn't a lemon (and they failed to redact all of my personal information, including my work and cell phone numbers), the buyer tracked me down to find out what actually happened. The buyer refused to sign the lemon acknowledgment letter, and they were forced to unwind the deal. The Yukon XL Denali Ultimate is now back on their lot waiting to con someone else. I have never spoken with these people directly, but based on everything above, they are the worst of the worst.

We didn't actually come here to buy a vehicle- we can to pick up our Penske rental truck. We got…read morethere right at the pickup time, 8am, and the lady working had everything ready to go and was extraordinary kind in getting us set up with the truck. They had furniture pads and a hand truck too which we hadn't previously wanted so I'm glad we were able to get them last minute. Overall a highly pleasant experience and I will recommend them to anyone in the market to buy a car or rent a moving truck.

This place is SO wonderful! I purchased a brand new 2015 Hyundai Accent just a couple weeks ago…read more The staff is just awesome. They were not pushy and truly helped us, always including their totally honest opinion about which had better safety ratings, gas mileage, and just overall lifespan. They made the process as enjoyable and stress free as they could. At the time that I bought mine, they were having a big sale and lots of rebates going on, so definitely call up there or make a visit to see what kind of stuff they have going on when you're thinking about looking. They also send out follow up letters that are just as nice and personal as they could be. My mom and I were extremely pleased with our experience here. And I am still swooning over my beautiful new car!

Terrible business!!! I traded two vehicles and paid $30,000 for a 2022 Ford Platinum. The next day…read moreI rolled the rear passenger window down, it wouldn't roll up. I took it to Cooper Hyundai Service department. They said you bought it As-is. I was planning to traded my wife's Bronco in the next week, but after the way I was treated I will never go back to them, nor would I recommend them to anyone. The window switch was only a $36 part. Do not trust these people!

They were fast but no parts on hand so have to come back. Been waiting on the price of the part for…read morean hour

We received a promotional "End of Summer Giveaway" mailer from Greenway CDJR of Anniston claiming…read morewe might have won a prize. The scratch‑off code matched one of the "winning" numbers, so we went to the website listed on the flyer to verify. Instead of confirming anything, the site funneled me into an appointment scheduler for the dealership. No prize verification, no details -- just a push to come in. This felt intentionally misleading, and I'm disappointed that Greenway is using tactics like this. Unfortunately, this isn't our first negative experience with this dealership. Back on October 17, 2024, their Finance Manager, Sybrina Moore, withheld key sales documents from us -- documents we were legally entitled to receive. That incident resulted in an FTC complaint filed against both the dealership and their corporate office in Orlando. That manager is no longer employed, but the pattern of behavior I've experienced raises serious concerns about the dealership's practices. I'm posting this review to help others be aware of these issues before doing business here. I strongly recommend exercising caution.

The best for electrical issues!! Dropped it off early a.m. done by lunch! And the boss was on…read morevacation

They Had my truck for over half a year, nothing was done to it the entire time they had it. I was…read morenever advised of any work being done and had to constantly call several times a week for updates expecting to hear good news. They either do not care about their clients vehicles or they do not know what they are doing. Eventually, I went to get it towed myself to another lot. Also, while the truck was in there possession the tag was stolen off of it. The lot is not gated and free for anyone to take anything off of your vehicle. No telling what else was stolen or what other problems that had developed while sitting there. STAY AWAY

From gabby in the service dept to the best saleswoman I have had the pleasure to meet. Miss Lisa G…read more Had a major hiccup and the team got together and Judge should not left out to close this out made it an easy transition and it feels like a family not a work place. I feel great about the whole experience the only regret is I only have five stars to give.

I had a disappointing experience with CA Russell Ford in Anniston. While at the showroom I was…read moretold about a car that was available at their Springville location. It met the criteria of what I was looking for (age, mileage, price). The salesman called Springville to see if the car was still available and was told it "maybe just went under contract". It was later determined that the car was indeed available and could be brought to the Anniston location later that day. We came to terms price-wise and I went home, expecting a call later in the day when the car arrived so I could do a test-drive. When I'd heard nothing by 5pm I texted the salesman and was told "It won't be today but we can get our hands on it". I knew the car was in Springville because their salesman had facetimed my salesman and showed him/us the car. I never heard from my salesman again. I suspect they leveraged my offer with that vague "maybe contract" to get more $$ for the car. You'd think Anniston would offer me a deal on something else to make up for this but nothing. Obviously the bottom dollar is more important to CA Ford than keeping customers happy.

Dan's service is remarkable. He's always on time. He delivers quality work at a fair price…read moreYou don't have to leave your house and drive to a shop. Dan comes straight to your home to fix whatever problems you are having with your car or truck, so give him a call to get this quality service he offers.

From the owner: "Dan's mobile mechanic service offers quality work, parts, and services for your vehicle at your…read moreconvenience. On the road, at your home, or at work, our certified mobile mechanics will come to you"