I rented a one bedroom flat in Moseley last year and have been dealing with Superior Estates ever since. Deposits are now supposed to be protected by the Deposit Protection Scheme, but I have not seen a penny of my deposit money back.
The flat I chose was a 1 bed self contained in Moseley. It had a small front room, a large bedroom and a kitchen and bathroom. When I first moved in I noticed that the only room that had been painted was the bathroom. I asked the letting agents if the place could be decorated before I moved in and he said yes.
The day I moved in I noticed that the flat had barely been cleaned, let alone decorated. The kitchen cupboards were grimey and the bedroom was covered in dust. I also noticed a damp smell that emanated from the bathroom and kitchen.
The damp in the bathroom had been painted over, but slowly reemerged after it has seeped through the coat of paint. I asked the landlord and the letting agent to sort this but no one ever came.
I got so sick of breathing in damp air, I ended up moving out. I am still hassling them for the deposit and I left there 5 months ago. Some would suggest they are more inferior than superior. read more