I am pleased to post my 3rd review for Superior Awning. With our California heat, I just had more shade sails installed. Again, they came out beautifully. Ken is still with the company and was prompt to provide us with a quote. We were most pleased with Angel, who was instrumental in ensuring our sail design gave us maximum shade coverage. It was a very far drive to our house from their office; however that did not deter Angel from being at our house personally to discuss design options, show samples, and oversee install. He told us that customer satisfaction is a top priority to them. The quality of their work and sail materials is well worth the cost. read more

Superior Awning - Sails connect from garage tohouse - Awnings Near Me - Van Nuys, California

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I am revising my review because I was able to speak with the business owner, Brian, about the repair. We each had the wrong number to contact each other and finally were able to connect. He wanted to make it right for us and made an extremely reasonable offer for the full repair (which is more than just the rope, unfortunately). As soon as it is done next week, I will report back. Assuming all goes well, I will call this a five star experience. read more

Accomplished a new awning to our total satisfaction! Staff was excellent. Pricing was very fair! Will use as required again! read more

THESE GUYS ARE THE BEST I bought a textaline cover for my pergola patio and I love it. The installers were wonderful it came out beautiful and I feel the price was well worth it. read more

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The wind took my 30 foot carport awning, and I needed estimates. Was very happy with Joe from Superior awning, as well as their workers! He gave a fast estimate, showed me brochures of what I would be getting, and was a great communicator. I'm very happy with the new awning, they did a great job! read more

Kyle was great. I had asked for a quote online and he gave me a very detailed quote and helped me out with a bunch of questions. I chose to figure this out myself because it's more cost efficient but i am very grateful for the time he took to help me out! read more

wow, where to start... so much wrong with this company. Ill try keep it concise. (I had 3 different jobs done) 1) Jeremy does not listen, he forgot to mention the awning was to be installed into a HUGE steel beam, they thought it was timber. He also drew up another steel structure incorrectly so the parts were fabricated wrong. 2) it was to take 6 weeks, but all in all took 4 months because parts had to be remade and re powder coated, and also I had to call 6 times or more asking where are the steel awnings ? and was told over and over the were in paint, finally I pulled it out of their noses that the color I wanted was not in stock and would not be ever in stock again! Also these awnings had to be redone because they mis-measured the attachment arms 3) The large awning I bought squeaks and rattles and doesn't hold up to a breeze let alone wind . Also my husband had to cut and refit the end of the metal valance due to their faulty measurements and the fact they mickey moused it in without telling us. 4) they left filthy marks all over the house facade, we can't get it off and will need to repaint, house was newly repainted so you can imagine I'm NOT pleased 5) management! wow, the worst, especially Bertha who makes a sport of telling you she will call you back ASAP and then you call 5 more times! She has no clue about anything, Julio is a joke too. 6) some of the teams were good , Superiors saving grace ... especially truck 7 and truck 17 .. they worked with the mess they were given, from the chaos and complete uselessness of managements lack of communication between departments. conclusion: shop elsewhere, I DO NOT RECCOMMEND! AVOID read more

Superior Awning - Awnings Near Me - Van Nuys, California

Had an issue with an awning and the owner called me to figure it out. Very much appreciate their excellent customer service and great product! read more

This company does great work, plain and simple. I initially used them to build and install awnings on my home. When I decided to have some made for our rental property, I called on them again to do the job. Ken came out at the time I was promised. He took measurements, gave me several options and suggestions and I signed the agreement. Within a few short weeks, my order was ready for installation. A friendly two man crew came and did the installation and clean up in just a couple of hours. Not only do the awnings look great, but they were installed just before the heavy rains came. For the first time ever, our windows (which were recently painted) were protected from the weather. Yes, we will use them again when we need more awnings. In fact, we have recently decided a few more windows could use some sun and rain protection. I made the call today. read more

10 year warrantee on fabric was honored by Brian. I have (11) 3' wide panels that easily slide along cables so when extended almost all of my backyard can be in shade. Each panel has 8 or more sections of Sunbrella fabric, so about 100 sections in total. Installed May 2019, the Alumawood frame, stainless steel cables, and fabric are holding up very well. Be aware that in strong winds the panels should be collapsed to lessen stress on the frame and protect the sections of fabric as well. Very happy customer. read more

Did you say awning? They are the REAL deal. Working with Chris was amazing, they came out to take measurements and explain the entire process. We had to extend our existing awning by about 10 feet, but no problem, they were able to accomplish that and custom-make our awning for less than multiple quotes and it came out much better than we even anticipated. We also requested these heavy-duty roller shades to help with the heat. All of their workers were professional and answered all our questions. Please contact them you will not regret it! read more

Superior Awning - The logo came out great too! - Awnings Near Me - Van Nuys, California

Recently used Superior awning to install a 20X6 patio cover in a rental property. The team that came for installation was inexperienced and they missed putting flashing, did not seal the holes properly, did not slope the awning so that water drains properly and did a very rough job. Superior awning office did send a different team to fix it. The other team was more experienced and it took them almost a full day to fix the issues. Now the flashing is there and the water is draining properly but the finished installation cannot be called "superior" in any way. I would not go with them again. read more

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Great service, great installers, familiar with their product. Technicians were right on time. Combining new products with previous product from 4 years ago without a glitch. Technicians were deliberate with their installation, and congenial in their behavior read more

We called Superior Awning in desperate need of replacing the old shade covering for our west facing back patio, the only barrier between our living room glass doors and the intense afternoon sun. We were in the peak of summer at the time, so It was understandably one of our top priorities. My husband suggested that I can be rigid and "hard to work with" (is it a crime to have high standards?!) when it comes to working with home improvement contractors, so naturally we started this out with some degree of apprehension. It is a longterm investment afterall. Despite our initial caution, our sales rep (bless his heart) guided us through the process without so much as a flinch, and opened our minds to some fantastic design options we never would have seen otherwise. Truly exceeded my expectations. Our patio covers look absolutely gorgeous, and we plan on coming back for more projects in the near future. Very strongly recommend! read more

Over a decade ago I installed a custom designed awning, by "AAwnings of Distinction", above my front door, and this time I wanted to add more awnings above my windows.  Using the same fabric and details of the original awning, Superior Awning by far had the best price. Their sales rep. Ken was very professional and responsive. He came out again with a tech. to make measurements and check details of the existing awning. The awnings were fabricated in a very timely manner, and the installation team did a great job, even though they were hanging on tall ladders in a difficult situation. As I indicated, my awnings were custom designed, in addition I have very high standards, and a keen eye for details, some things needed adjustments, so I communicated with their manager Julio who was extremely helpful. The company went out of it's way to make sure I was happy with my awnings. I love my awnings, and definitely would recommend that you check with them if you need some work done. read more

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The representative that came out was very nice however how the installation would look was not to my desire. Because of the power supply was not at the exact location where the awning would be they would have to run a cord to my outlet in our patio which I couldn't imagine how nice that would look. Especially for the price that I was quoted. So I had to find another option for me. I still had a retractable awning installed and I'm very pleased with the results. read more

This is probably the worse company to get an awning from since they are hard to get a hold from after not being happy with the results. Claudia has to be the worse receptionist (if you can call her that) she gave attitude and had to pass me a nice lady name Bertha now that is a good manager since they said the other manager was not there because he did not have time. I asked for a 22' retractable by 12' and said they couldn't do black because the machine that paints it was not working. that is really not my fault and they were trying to charge me extra because I asked for black painted frame. The salesmen Joe a great guy, probably the best part. The material feels like paper instead of being Sunbrella. that is unacceptable. the installer David said that its 100% sunbrella when I overheard him tell the other guys that it definitely wasn't in Spanish he said that you need to be careful to not fold it because its like paper and the wrinkles wont come out. Like hello i speak Spanish here too. overall bad service and bad customer service from Claudia and if i had not given the down payment i would have gone to Walmart to buy the same thing i got. read more

What an awesome job ! From the quality of the product , to the initiation stages! My sales rep Ken Bergio, what a pleasure. He was so informative about the product. He had so many productive ideas, things I would of never though of, but made such a huge impact in my decision. His measurements where precise, he measured and provided exactly what I visioned. Everything turned out awesome, and I get so many compliments about my awnings. Great job, and thank you Ken! read more

Service was available fast. Professional attitude, fixed my issue quickly. Definitely recommend Superior Awning! (they put in new Awning fabric as well as the original frames many years ago, so they are a long-term company you can probably count on for the long haul! I am definitely a loyal customer now!! :-) read more

Pros: easy to make an appointment, quick response time, consultant wore a mask Cons: slightly rude and disrespectful as I was trying to figure out the best shade option for our yard. The point of the consultation was to have them come see the space and help guide with options to achieve our goals. Gave one option. Was rude when asked about alternate configuration/option. Told me he would get back with a quote and plans and never did. No follow up at all. Thank goodness I had another consultation set up with another company. Got Shade. So impressed with their professionalism, expertise and patience. read more

I am so thrilled with my new installation of my cabana patio awning that superior awning installed. installers Daniel, Walter, and their crew were professional and respectful in all aspects. I will highly recommend my neighbors and family members to superior awning. as they keep their commitment on time frame as promise. I will purchase more awnings in the future after having an excellent experience with superior awning. last office staff was great as to communicating thought my project and resolve and answered all my questions without any hesitations. I want to thank my sales rep Devon for understanding the vision I had on making this cabana as expected with good renderings and sketches to make sure that I understood what I was getting. thanks again superior awning inc, read more

My goodness, this was a difficult experience. 1. They tried to install a pergola with severely damaged aluminum - it was very dinged and damaged. I had to tell them to come back with product that was not banged up. 2. They installed a retractable and didn't tell me they failed to install the wind sensor which was part of, and paid for, with the contract. Thank goodness I manually shut the awning, because there were high winds - and NO retraction. I wrote and they never responded, but when another crew came out to do another awning I said "show me the wind sensor" - and, there was none! Yikes. 3. On another patio, they said they would install the cover but "would probably bend the existing beams". Really? You are going to ruin the existing support while replacing the covers? Yikes. No one would agree to have the patio "bent" while putting on a new cover. 4. Also: I had a patio installed six years ago and they said "we have never seen fabric fade so poorly, we think you got a bad batch and there is nothing we can do because we don't use that vendor any longer". The patio was so difficult to open and shut - even the Superior employees struggled with it. Not sure why I proceeded with them after this bad experience. Will definitely look for another company next time I need replacements or improvements. 5. Sloppy accounting. Overcharged me $2,500. I had to show them what the agreed upon contracts were for and what I had paid. Fortunately it was fixed, but goodness, what an ending to a painful experience. read more

I had the pleasure of working with Superior Awning for a project at my restaurant. Specifically, I worked with Devon Snyder and his wonderful team. I needed a custom built canopy over one of my large patios, and after several quotes from other businesses, Devon offered a fair price, but more importantly, he could complete it quickly and not compromise construction or safety. After explaining what I wanted, Devon and team brought my vision to life - a well-made, good looking structure that protects my guests from the elements, all while being safe. I needed this project completed as soon as possible, and the team met the deadline (they were there for two days for the construction portion and completed everything - structure, canopy, drop rolls on all sides, guide cables - wow.) The finished product is everything I needed, and the overall experience has exceeded my expectations. The suggestions made from Devon helped me visualize it, and helped the finished project turn out better than I hoped. Would highly recommend. read more

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Excellent company. Excellent product and installation. The workers were outstanding, polite and did a great job. Thank you.

We worked with Devon in Orange County. Our awning looks great! We are very pleased with the quality, timeliness and service.

I have been an awning customer of Superior Awning since 1998 and would not go anywhere else for awnings. My 1935 Hollywood cottage has 13 beautiful Sunbrella awnings. The service, workmanship and installation is indeed superior. Everyone on the Superior Awning team is excellent and super helpful. read more

The awnings are beautiful. They were installed quickly and professionally. I had an issue with one awning and when Brian the owner found out about it, he quickly addressed the issue. I recommend Superior Awning, read more

I'm very pleased with a shade sail that Superior Awning installed to protect my cars from tree leaves and sap and birds. Joe E did a great job of walking me through the process and communicating with me, helping to brainstorm and problem solve as the area I needed cover was a very irregular shape. He came out for an in person consult, showed me materials, and made sure all the work was done in a timely fashion. I recommend getting a bid from Superior Awning (ask for Joe E)! I'll be coming back when I have the funds for some more backyard improvements! read more

Superior Awning - Right after install! SA is coming back to do some final finish work. Now it's finally time to get the cars detailed! - Awnings Near Me - Van Nuys, California

All I can say about Superior Awning is that I will absolutely use them again. They were here for a long period of time in my home today. Not because they're slow, but because they're hard workers, creative and my home had a ton of stairs, a lot of twist and turns and was likely one of the more difficult homes to install awnings in. We had the joy and pleasure of having Ruben Ramos, Miguel Xique, Regorio and Nick Fraijo in our home. I would only use Superior Awning again if I had these specific people back in my home. They're professional, fun, hard working and a pleasure to have around. read more

Terribly disappointed. We were completely ghosted by this company. Had someone show up for a quote and then never received. No response to my email from the sales rep, and no follow up from the company office. Don't count on them no matter how nice they sound on the phone. read more

What an amazing company with extraordinary service, which goes above and beyond regular response. I strongly recommend it, Carrol makes all arrangements easy and enjoyable! I would give 10 stars if I could ! read more

We had Superior Awnings put an electric drop shade outside on our balcony windows. They did an amazing job with installation and the electrical. We can't believe how much it keeps the heat out of our house. Our electric bill was actually cut in half. Joe E was the rep that came out and he was amazing, extremely knowledgeable and very helpful. He told me which color would blend in the best and he was absolutely correct. I should have done this a long time ago. Thank you, Joe E, for a wonderful experience. You are an asset to this company. Great company to work with! I highly recommend them! read more

Great price, great people, excellent service and excellent work! What more could you ask for? It doesn't get any better or easier! Thank you Superior Awning! read more

Superior Awning - Remote controlled roller shade for carport opening. - Awnings Near Me - Van Nuys, California

I had a new awning installed by Superior and they did a great job. For the initial estimate Chris came on time. Shortly thereafter, they came back to finalize the measurements and one week later it was installed. Very professional and excellent craftmanship! I highly recommend Superior Awning. Thaks guys! Glenn Gulbrandsen read more

Very professional, very fast, very polite, and I'm VERY happy with their service and the result. Every question I had was answered quickly, and they worked with me around my schedule. Would highly recommend them. Miguel and his team were very professional and quick on the awnning and gate covers. Great company to work with. read more

Superior Awning - Perfect awning. - Awnings Near Me - Van Nuys, California

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Finally replaced awnings done by another company who's service and final product was horrific. Superior Awning fabric and styles along with installation is excellent. The drop is longer than standard. A class addition to this beautiful duplex. Highly recommend them. I gave them 4*'- reason being sales representative dropped the ball so it took longer for them to be installed. However, once the glitch was discovered, the women in the office got on it and within a week they were installed by 2 delightful and professional young men. read more

Superior Awning - Architecturally gives depth to flat front & shades from rising sun. - Awnings Near Me - Van Nuys, California

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I highly recommend Superior Awning. Dennis was our sales representative.He was so kind and helpful answer all my question and concerns in a very professional manner. The office staff was always very helpful and respectful. read more

We had a great experience with this company! Devon Snyder was wonderful to work with, he gave us everything we needed to get approval from our HOA and found the perfect fabric to match our stucco. I could not be happier with the final result, and it was so quick and easy. The workers were very detailed and friendly as well! I highly recommend them! read more

Superior Awning - Awnings Near Me - Van Nuys, California

My husband and I looked everywhere for a company that would provide custom awnings and boy did we find the right place. To start, it was so easy to get an appointment. A sales rep came out and measured in person, we also got all of our questions and concerns answered all in one day. Big thank you to Devon our sales rep who helped us throughout the whole process. We did call the office a few times and everyone was always helpful. The crews that came out were very knowledgeable and very easy to speak with. Would definitely recommend to friends and family. read more

Just completely a large, 4 awning, 100 linear feet, installation of Superior Awning metal awning product. Ordered the product over 6 months ago and the installation was complete in 3 days. Their awning product is absolutely fantastic and second to none (best in class). Excellent design, superb craftsmanship, terrific installation crew (Rob). Extremely happy I made the decision to contract with Superior Awning and would recommend them to anyone and everyone in need of a metal awning solution. Really, really great quality, design, installation and overall experience. Found them on Yelp read more