Superdrug at Churchill Square is one of three Superdrug branches in Brighton centre, alongside stores on Western Road and in the Railway Station, it is by far the biggest and best branch, located in a rather central location in Churchill Square Shopping Centre, that however isn't saying it is a fantastic store though, it is just the best of the rest, kind of like saying Liverpool were the best of the rest after City in the Premier League, that doesn't mean they're getting a trophy.
I called in here to pick up a few drinks with the selection at the Western Road store being diabolical, the selection here was slightly better with multiple fridges, however, most of which seemed to include either water or coca cola branded beverages, I presume Superdrug now have some form of deal with Coca Cola as it seems they've removed all other rivals such as Lipton Iced Tea (which I used to like) and Pepsi.
I decided to pick up a Fanta Zero, having previously acquired a coupon. The staff member at the till rudely questioned whether it was still valid, and looked at it like she'd never seen a coupon before, she even questioned it with another member of staff, when it was indeed valid. This is pretty understandable, but no apology and making me feel like a criminal for using a coupon is not good service at all.
They did have a satisfactory product range in regards to most other products.
Poor customer service and handling of coupons, issues with the selection of drinks (the Fuze tea they have used to replace the Lipton iced teas here are also around 40% more than they sell for in supermarkets including the Co-op with the multibuy offer only making the price average)
2* - Slightly generous rating, mainly down to it being the better branch in the city and okay in some, albeit few areas. read more