It's time for me to own up.
Maintaining this level of hideousness does not come without a cost.
I love Kiehl's products, but that is not the reason I am giving this particular store 5 stars.
The men's section is just inside the doorway. You can't miss it, all products are in a very masculine navy blue. The checkout and staff are usually located at the back of the store. This is perfect. If I am feeling particularly unsociable, I can step inside the store, browse the men's products and then exit the store quickly should one of the staff step towards me.
I often don't want to conversate for two reasons.
1: Because I want some time to let my scepticisim and curiosity breathe. I want some time to see what's on offer, read about the ingredients, smother some shit on my wrists and navigate my way through the complex world of male skincare. Alone.
2: I don't want them judging me. Sometimes beauty consultants will come over and say things like "What skincare do you use at the moment?". They know full well what they are doing. They see this face and their soul screams, "How can he leave the house like that!", but through their leading questions they supress their disgust. This makes me feel awkward.
Fortunately, the staff in Kiehls are polite and not intrusive. They might ask if you need any help, but if you say no, they will leave you alone.
If you do ask for help, you don't feel patronised and they genuinely make an effort to try and help. You should also know that they have a one month return policy. So if you try one of the producs sand it doesn't work out, you can return the product.
I also like that all the products are neatly aligned and there is always a tester available for whatever product you're considering. Ask if you can try some samples and the staff will guide the way.
I kind of like that they all wear white lab coats. I've just realised, that probably tricks me into thinking the place is super clean and sterile. Smart.
I have one tip for them.
They should diffuse Kiehl's Musk Eau de Toilette throughout the store. It's an incredible scent. read more