This is a family business that is caring and also very professional. We take our 92-year-old mother…read morehere for her hair care, and they treat her with such care and grace. They always provide a great haircut at an affordable price!

Husband and wife team who do a great job of haircuts for a reasonable price. Walk in or make an…read moreappointment.

I have been going to Ashley here for the past few years and she has always been great but today she…read morewas outstanding! I walked in with concerns about a recent change in my hair and she quickly answered all of my questions, calming me of my worries, and I walked out looking and feeling fabulous!!! I can't thank you enough Ashley! See you soon! Joanne Andersen

Thanks to Ashley ( In Natick salon), she did extremely well highlighting on my dark hair. I asked…read moremany other places and they said that they can't do that in one visit . She said she will do ! I trusted her and the results turned extremely good. Foil highlights and the color turned silver much better than what I expected. Thank you Ashley, I really recommend her she is very nice and she is very fast too.

I am so far beyond upset right now! They damaged my hair. Damaged isn't even a good word to…read moredescribe what happened tonight. My hair was literally SMOKING because of whatever chemicals they decided to use. My scalp feels like it has multiple cigarette burns... And the worst part is that after I spent seven hours there my hair, which was supposed to be blonde, is nothing more than a rats nest of gray! GRAY! It took three people 15 minutes to comb through my hair that was saturated in conditioner. It normally takes me less than two minutes. My hair is now brittle and broken. To top things off the owner had the audacity to charge me more for this mess than what I paid before! She wanted me to pay $230 when I paid $200 and it included a haircut last time. The hairdresser had the audacity to tell me that my hair was Orange, which is why it turned gray. It was definitely not orange and I hadn't touched my hair since the last time I went to this same salon back in March. I used their products. The owner's response to my hair smoking was that it was normal! Never in my life have I ever had my hair nearly catch fire from coloring it. I walked out. I will definitely never be back! I now have to face my clients with gray hair and I go on vacation in two days!

Good work, good employees. Took my 4 year old there today. Sadly, I left upset. I looked this place…read moreup online, called to schedule a time to come in. All of this, after looking at their prices. I realized the price was not fair as it said "12 dollars up to 15 dollars for kids 0-12 of age, but it was posted as that so I went to check it out. Once done, I was charged 30 dollars for a 10minute cut. I asked about it, they said the price was 25 years old and it was incorrect. Last I checked, if the price is incorrect they should let costumers know, it was of no fault of my own. I explained to the owner the situation she said I was wrong and that was for another salon, should her the address, and even the picture of the outside of the place. She didn't know how to respond, and walked to the back of the Establishment. They charged my card for 30 dollars, and gave me back a 5 dollar discount in cash. Gave back the money and Let them keep the 5 dollars. Not sure I'd go back. Even thought the actual hair cut was good, but it felt like I was been robbed and the owner did not care at all. Just walked away and expected me to be ok with it. If you go there you might be pleased with the results, just make sure you ask the price before you have anything done. Don't believe prices you see written anywhere online or on the door. 2 stars because I was ok with the hair cut, but I could have gotten that somewhere else as well.

The receptionist named Ashley is the sweetest! Every time I come in, I am always greeted by her…read morewith enthusiasm. She makes my next appointment right away and is always friendly with her co-workers and customers.

Melissa was amazing! She literally transformed my hair like…read moreno one else has ever before!

Christina consistently provides an excellent cut. I will not consider switching to a different…read morestylist.

I was really really bored with my hair. You can see a version of it in my profile pic. Straight,…read moreblunt cut, originally chin level when I lopped off a ponytail for one of those donation sites, it had grown out to my shoulders and because my hair has a lot of natural body and some wave and curl to it, I was getting a very triangular shape. I had no idea what to do with it, other than grow it out again, but I was tired of that cycle, too, since I've done it several times in the past decade. It's also going pretty grey in spots and I'm not sure another 'tail would work for those wig organizations because of that. I needed someone to just make a decision about my hair and cut it. I didn't care what the results were, what the style was, anything at all. I just needed something different. My husband half-jokingly suggested I take his clippers, buy some gel and go for the Annie Lennox look and I was actually OK with that. Christina took on the challenge. She chose a layered look that is both blowdryer and product-optional (YAY!). It's fabulous, super easy to take care of and suits me well! I would have never thought of layers and I'm glad she chose this cut.

Amazing! Went well excellent service and very fast definitely recommend lovely peopleread more

Sent my granddaughter here to get her hair cut. Not allowed to sit and wait due to Covid. I get it…read moreno problem but her hair is longer on one side than the other. We will not return. Her hair was cut by the gentleman that works there. There's more but just don't go there.......

I am so VERY glad that I followed a friend's recommendation for this salon!!…read moreI wanted just a haircut -- I am so very impressed that she gave me exactly what I have been for years asking elsewhere, and NOT getting.. She just seemed to know what I wanted and did way better than I had even known possible.. And the price was even better than the chains I had been visiting! Her salon is very pleasant, and her company great! I'm definitely going to drive the extra miles to be a regular customer!!

Similar appointment scheduling nightmare as some other reviewers…read more.. I had a 3:30 appointment, and when I booked it, Sara asked if I could come in any earlier. I let her know that I couldn't & that I was coming directly from work. She said that was fine. Well, I guess it wasn't. I could tell that I was running late & I called from the car to let them know, but no one answered. I arrived 5 minutes after my appointment time, and the door was locked. I called, I texted, I called some more. Nothing. I even wrote an email. No response from the business. Part of me was hoping that maybe I was the only appointment of the day at that Sara was also running late. After sitting outside for 20 minutes, a cancellation notification pop into my inbox. So I guess that's the level of customer service you get from this place. I can't even rate their services, but the experience was terrible and I won't ever try to book here again. Note to whoever at MSM -- if you don't want people booking certain times slots, don't make them available to book!

Hidden gem in downtown Ashland! It is a small place that offers a fantastic experience, and it's…read moreconveniently located near the train tracks. I actually enjoy hearing the train blowing in the background--it adds a unique charm to the visit. I went in for a simple haircut, and Sara took great care to make sure it was just right, paying attention to the little details. The atmosphere is warm and welcoming, and it's clear that Sara takes pride in providing a personalized touch. If you're looking for a great haircut and enjoy supporting local businesses, this spot is worth checking out. I'll definitely be back!