Scheduled for just a haircut and left with the full service! Eva is so welcoming and kind! She was…read moreable to give me exactly what I wanted and needed. And even went the extra mile on my whole experience, very professional. Overall great experience and she def saved my hair. 100% recommend her services

I love coming here every time I fly down to California because she is worth it!!! I leave her chair…read morefeeling so confident

FYI for anyone pulling up, maps may take you to the Marshalls by accident, the salon is actually…read morenear the subway on the other side. Now for the review! Today was my first time at this salon, I was feeling a bit nervous as I had old & dry hair that was breaking apart. While it was long and pretty, it felt like such a heavy weight! I was greeted by Jasmine, who I felt had a similar energy to mine, she was friendly and asked me about myself, we ended up talking about Italy at one point. I also have some hearing sensitivities, so I liked that the music was low, and that the vibe was calm. She asked me what I wanted, and I explained what the trend is calling a "kitty cut", which is basically medium length, lots of layers, and a nice framing around the face, with curtain bangs. The bangs were a bit of an issue because I previously had them cut already, but it was fine. I never showed her a picture, and yet she got the cut PERFECTLY. When I stood up from the chair I was so so so happy, I made sure to tip her when I paid. I was so afraid of going somewhere more expensive (like in hollywood or beverly hills) and ending up with a cut I didn't ask for, so this place was great as the pricing was cheaper $80 (w/ 20% tip. I really didn't mind tipping.) The mirrors, however, need replacing. While very aesthetically pleasing, they're too tall and when you sit down you can only see the top half of your face. Regardless, I am really happy with the haircut!! 10/10 service!

worst service ever ,brought my daughter to get a hair cut woman didn't seem to know what she was…read moredoing. She seemed and angry. Worst haircut, my daughter has ever got. terrible terrible terrible

I had a good relationship with my manicurist/Marina that why I joined their La reve membership…read morewhich is worth the price and a free wellness service per month.My amazing manicurist/pedicurist Marina is bery friendly and accommodating that's why we got along well.Keep it up Lareve.

Maritza always provides excellent customer service. Competitive prices, great location, great front…read moreservice desk.

My hair for the last few months has been fried and heat damaged. After getting the treatment done…read morewith Anna my hair has been softer right after the shower with no product and has smelt amazing. I will been 100 million percent getting this treatment again and be going back to Anna for future services.

My experience with Anna was amazing. I went in with a very specific view in mind and she delivered…read moreexactly what I was looking for. I walked out with a beautifully blended hair with subtle color. It's evident that she is skilled in her craft and a true professional.

I had such a wonderful experience with Rose! She did my highlights today, and I couldn't be happier…read morewith the results. From the moment I sat in her chair, she really took the time to listen to what I liked, what I wanted to achieve, and any concerns I had. She made me feel heard instead of rushing through the consultation. Her attention to detail and expertise truly show in her work. My highlights turned out exactly how I envisioned--beautiful, natural, and perfectly blended. She was thoughtful throughout the entire appointment, checking in to make sure everything was coming together the way I wanted. If you're looking for a stylist who is talented, patient, and genuinely cares about giving you the look you want, I highly recommend Rose. I'll definitely be coming back!

Honestly, this was one of the worst salon experiences I've ever had. The staff were extremely…read moredisrespectful, rude, and unprofessional from the moment I walked in. There was absolutely no sense of good customer service, and the way the employees treated customers was completely unacceptable. Instead of making clients feel welcomed and comfortable, they made the entire experience unpleasant. The attitude of the staff was honestly shocking. Nobody seemed interested in providing good service, and the way they communicated with customers came across as dismissive and disrespectful. When you go to a salon, you expect to be treated with basic respect, especially when you are paying for a service. Unfortunately, that was not the case here. The service itself was disappointing, and the overall experience was nowhere near what I expected. Communication was also difficult, which made the experience even more frustrating. The staff struggled to communicate clearly in English, and there was a lack of clear communication about the service. Customers should be able to understand what is being done and communicate their preferences without feeling frustrated or uncomfortable. Combined with the poor attitudes and lack of professionalism, this made the entire appointment even worse. What disappointed me most was that the poor service was not limited to just one employee. The overall attitude and customer service throughout the salon were disappointing. Everyone should understand that being in the beauty industry means working with customers and treating them respectfully. Simply providing a service is not enough when the customer experience is this unpleasant. Overall, I would not recommend this salon to anyone looking for quality service, professionalism, or a welcoming environment. The staff need to seriously improve their customer service, communication, and attitudes toward clients. Paying for a salon appointment should not mean having to deal with disrespectful behavior and disappointing service. Based on my experience, I would not return, and I hope management takes these concerns seriously because customers deserve much better than this.

My favorite Korean hairstylist moved here. Her name is Lucia and was at Tokyo mode before. This…read morelocation is definitely an upgrade. More modern, bright, and ample parking. So glad to have my Korean hair needs met here in the valley! Korean volume perm is life changing.

If you are under the age of 30, I would not recommend this salon…read more I really wanted to be the bigger person and let this go, but after my appointment with Edwardo on July 9th, I experienced severe and persistent pain and burning involving my scalp. During my appointment, my hair was bleached, and afterward my scalp began hurting significantly. By the following day, the pain had become so severe that I was crying and screaming. I have never experienced anything like this after having my hair done before. Unfortunately, I did not have medical insurance at the time, so I was unable to seek medical treatment. However, people who saw my scalp afterward expressed concern about how it looked, and the pain and burning continued. Approximately a month later, I went to Ulta to have my hair looked at. Employees there pointed out areas of damage to my hair and explained what they were seeing. My hair is now damaged, and what concerns me even more is that approximately a month after my July 9th appointment, my scalp is still in significant pain and continues to burn. I'm not writing this review to ruin anyone's career. I genuinely wanted to let the situation go, but I'm still dealing with the consequences of this appointment a month later. I'm sharing my experience because I don't want someone else to go through what I have experienced.

I've been going to Tokyo Mode for many years and have always appreciated the customer service…read more Sadly, my go to stylist Lucia has moved to a new location, Salon Integriti, which is right down the road. I always find it hard to find a stylist that you build a trustful relationship with. If you had a great experience with Lucia, would recommend seeing her at the new location.

Lucia is the greatest of all time. It has been such a journey finding a hair stylist in Los Angeles…read morewho is confident, precise, experienced, creative and competitively priced. I believe Lucia is the real deal. Located in the business district of Granada Hills on Chatsworth street you'll find a lot of hidden gems. Tokyo Mode Hair Salon is definitely one of those gems. Plenty of street parking nearby as well as a private lot. Good energy and vibes in this salon. Now I'll keep it real, I was roughly handled at the hair wash station, the lady wrapped my hair way too tight in a towel after... then I was handed off to someone to blow dry and I spoke up saying that my scalp is sensitive. Lucia was standing nearby and heard me, she paused with her client and came over to quickly educate her colleague on how to handle my hair and they quickly adjusted to my needs making it gentle and enjoyable. I'm glad to see how quick they were to make small but impactful adjustments. The lesson here is to speak up, no one has a crystal ball and can read your mind. It's like going to a masseuse and they're massaging too hard or not hard enough, just speak up- the problem would be if you spoke up and nothing changed, but that was not the case here, I spoke up and it was instantly improved. Now for the hair cut. Wow. Lucia heard what I had to say, and made it even better. Our conversation covered how I generally wear my hair, how I like my hair cut and handled, and everything in between. Lucia was very insightful and even gave me expert tips on how to care for my scalp, which I will put into practice. My scalp is sensitive, facing some minor thinning which comes with aging. Lucia took everything into consideration and came out with the most stunning hair cut. Lucia's precision and confidence with the scissors is unmatched. I'm so thankful I found Lucia! The haircut was done on freshly washed and dry hair, I'm so happy it was a dry hair cut because it really does lend a more accurate look. She used pro techniques, techniques that I see a lot of pro New York City stylists use. I used to live in New York and I loved getting my hair cut by such talented and competitive hair stylists. Los Angeles has talented hair stylists but sadly they charge upwards of $200 for a cut if they have any experience or talent and I cannot afford that. I was so pleased to find Lucia, so incredibly talented and reasonably priced. I normally don't post hair photos on Yelp, but I'm so obsessed with Lucia's hair cut that I have to share. I will 100% be returning to Lucia. Definitely call to make an appointment! If you speak fluent Korean that would be a huge benefit as there are some employees that mostly Korean.

I am so glad I found a Barber that knows how to not just cut hair but to style it…read moreMelissa knew just what to do with what little hair I have to make it look even And keep it simple for me to manage. She listens and does what you want and is extremely pleasant ! I always like to support family run business and this is one of them

Primera vez que voy y si realmente recomiendo un buen. . servicio muy amables me corte el pelo…read morecon señora Terésa. Los felicito. Excelente

Rosie is incredibly skilled at balayage. I've been dyeing my hair for decades and as a result I'm…read morequite particular. After one appointment with Rosie, my hair color is subtle and looks natural; it turned out better than I imagined it could. I'm so happy with my hair and overall experience with Rosie that I will definitely be a repeat customer! If you're looking for high quality hair color and to work with an expert stylist, Rosie will be a great fit for you.

I absolutely love my hair. I knew I wanted to go lighter but wasn't sure exactly what shade to pick…read morefor my hair. She was very knowledgeable as to how to treat my hair for best results and assisting me with the color choice. She also gave me some great tips on how to take care of my hair. I have officially found my hair lady!

I asked for a trim and layers, the hair stylist Luz did amazing! It was reasonably priced for a…read morewash, cut, layers, and blowout.

I just finished with a Mexican hair stylist in the store when I cannot find a closer hair salon…read more She cut my bang and shortened my hair in the back a little. The price is reasonable for $30 but it is not worth waiting for 30 minutes and after cut, she left my hair wet and don't care to comb again or blow dry. I have to ask to borrow the dryer and did it myself but not for more than one minute she asked me to leave and said another customer has to be next. It embarrasses me because I waited long time and before it is my turn the previous customer before me still had time to chat with her. I tip her $5 as courtesy but not for great experience