Recently relocated to Maine and out of all of the moves we do as a military family, I have to say…read morethat the most stressful part for me is, finding new personal care spots such as a hair salon. As someone who has had a vet horrible hair cut experience, I dread trying to find the one to take a chance on and willingly go months or years waiting to find the right one. I took that chance with Starz and didn't ask for anyone in particular but I just so happen to get placed with the perfect stylist, Chrystal! She listened and gave me the exact cut I was looking for. She's so sweet and personable and great to chat with. Before you know it, your are in and out. The price is a little high for a cut ($45), but I will gladly pay it again and again knowing I won't walk out looking like a butchered sheep dog. I highly recommend Chrystal for your hair needs.

For the highlights, the color came out great but then for the cut... basically looked like an at…read morehome hack job. Asked for it to be fixed but she didn't really know how. I'll be going somewhere else to try and get it fixed. And for the haircut, I just asked for a basic bob cut with the front angled down a bit. Instead I got about 3 different lengths with the front being the shortest.

I recently visited this busy salon and was I very pleased with my recent color and cut. Luke did my…read morehair and this was my first visit, he did exactly what I'd asked. I'd recommend Luke and this place over a lot of the other high priced salons. I will definitely be back.

Fantastic! I got a lovely bob cut from Luke who was not only professional but incredibly friendly…read more Highly recommend! It was comfortable, convenient and affordable. Don't sleep on this salon :)

I'm not sure I've ever been more disappointed with a haircut in my life. I had an absolutely…read moreterrible experience at Looking Glass. I was optimistic about my visit because I had a pretty good experience two years ago when the salon was on Maine Street. This time, I needed the dead ends cut off of my hair and wanted to have my layers touched up. My hair was quite long, and I knew that I'd lose quite a bit of length because I hadn't had it cut since August. When I arrived for my appointment (made the day before) in the late afternoon, no one was out front. I walked in and a few moments later a woman walked out, surprised that I was there. She asked me if I had an appointment, and then saw that I did, but told me they had closed early so no one else was there. She asked me what I was looking to have done, so (as I had on the phone) I explained that I wanted a shampoo and cut. She asked me at least three separate times for what I wanted, to the point where I said I had spoken to someone named Stacy on the phone yesterday and explained what I wanted to her. Turns out it was actually her, and I guess she had no recollection of anything we discussed or even the fact that I had an appointment. I sat down in the chair for my shampoo, and for the next twenty minutes was essentially berated for the quality of my hair. First, she noted that my hair knots up really easily. Which it really doesn't... I have straight, relatively fine hair that is pretty easy to deal with. She was attempting to run a "wet brush" through it and was having a difficult time, probably because the bristles weren't strong enough to really grab in and hold up against whatever loose tangles were in my hair. Instead of just working through it, she brought up my hair "knotting up easily" at LEAST three more times. She then proceeded to make the following remarks while looking for a reason that she was having so much trouble: "I put a LOT of conditioner in it." "Have you brushed it today?" "You must put it up a lot." "You must blow dry it every morning." "Do you put a lot of product in it?" I don't know why she had such a hard time with it, because no one has ever struggled to manage my hair. Anyway, once she started actually cutting it, she switched to making remarks about how DRY my hair is. Over and over and over again. She told me I wash my hair too often, use the wrong products, wash it the wrong way. I love to get advice on beauty-related things, but it's nice if they come as gentle suggestions rather than blunt remarks/criticisms. Isn't the point of going to a salon to feel beautiful? I felt anything but once I left. Every time I've had my hair cut elsewhere, a shampoo is always paired with a blow dry. Just makes sense. This time, I was immediately informed that having my hair dried after the cut would cost TEN additional dollars. So I said I'd pass. I appreciated the heads up, but thought that was a pretty ridiculous price jump. At the end of the cut, she kept asking me "are you sure you don't want it dried? I don't want to send you out with wet hair." I was damned sure I wasn't going to pay an extra ten bucks at that point. She gave it a once-over with the blow dryer (to clear her conscience?), and then I was done. At that point, alarm bells were going off in my head, so I wanted to get out as quickly as possible. When I got home, I decided to use a wet-to-straight tool to style the cut for myself. From a distance, I was fairly pleased with the outcome. Then, to my horror, I looked in the mirror and had a friend take a picture of the back. My hair, not only much shorter than I thought it would be, looks like a damned agricultural terraced field. It seems that Stacy cut my bottom layer by several inches, to the point where it aligned with my shorter blended layer. Instead of cutting that layer to match, it seems as though she just snipped at random so that my top layer is now roughly 1/4 inch shorter than the bottom and not blended at all. And when I say "roughly", I mean that a drunk person could have done at least as well if not better. All in all, after the way I was treated during the cut, I was at least hoping for a decent outcome so that I could forget it and move on. Instead, I'm wearing my hair in a bun until I can find someone I trust to fix it because it's literally embarrassing. Worst haircut of my life.

I loved my hair! I got so many compliments on it. She listened to everything I wanted and it came…read moreout perfect. The lack of 1 star is due to the location and the fact that I felt like I couldn't get a word in the woman was talking so much. I would definitely recommend this salon to a friend just tone down the chatter a bit

While I have liked my hair after it's been done, I have experienced way too many issues…read more Over the last six months, my appointments have been canceled at least 4 times. With the price that I pay (for myself and both of my daughter's hair), it's simply too much. Appointments take weeks to get with certain individuals. Additionally, while the set up seems like it should work (one person cuts the hair while another colors), it's actually not as seamless as it should feel. Lastly - the parking is pretty miserable too. At this juncture - I won't be back. They have made zero accommodations after each cancellation to try to even rebook my appointment.

Pros: - Great cuts…read more Cons: - Will push sales of L'Oreal and related companies' hair products as this is a L'Oreal-owned salon (not continuously, but be aware this can be a thing) - Can feel rushed at times - This is just a vibe, but I feel sometimes the customers who are older/waspier/upper middle class are treated as more important somewhat

I saw Leigh the other day and overall I'm extremely pleased with my color. I had an all over…read moreblonde highlight done (since I hadn't colored in almost 4 months) and a slight trim, since I'm growing my hair out. Now, my hair is thick and wavy/curly, making it a potential nightmare for foil highlights. All in all, I was there for two and a half hours because it took so long to get all the foils in, but Leigh was meticulous and careful throughout. Besides the awesome job, the price was right too! Much lower than I paid in Portland for a very similar treatment. I'd definitely recommend Bubba's to anyone in the area.

Curly hair? I tasked Sarah with correcting a bad haircut I had gotten in a different salon. Many…read morestylists say sure they can cut curly hair but I would say only 5% really do. Sarah was skilled and educated in the art and Saved the day. I walked away Feeling and looking fabulous!

I've only had standard haircuts at Bei Capelli and I've had very positive experiences each time…read more Brittany (Level 5) has consistently given me excellent layering that I can effortlessly style. Also, I once had a haircut done by Kaitlyn and I can easily say she gave me the best hair washing experience I've ever had to the point I'm considering just booking her on random occasions when I need a deep clean wash. The space is beautifully decorated and I like the lounge area (there's one downstairs and upstairs). You can enjoy coffee, tea, sparkling water and a granola bar while you wait for your appointment. Have never had an issues with the front desk, they've always been polite and kind to me!

Had a great haircut done by Liz today. I showed her a photo of a previous haircut I had gotten done…read morea few years ago at another salon and she used that as a guide for today's haircut. Really happy with the result.

I've followed 4 Friends from their place on Stevens Ave to their new location on Washington Ave. My…read morefavorite stylist, Sharon, is unbelievably kind and talented but the whole staff is so warm and friendly. They really make you feel like part of the family. When I left for college, I made sure to fly home from New Orleans every time I needed my hair done. Sharon always perfects my haircut and highlights -- I 1000% recommend her for all your hair needs!

I got my hair butchered by Stephanie...and the worst highlights ever, I had to get them done 2…read moreweeks later...she has no idea how to color or cut hair..Sadly I actually paid her almost 300 dollars !!!!! Complete robbery... I told her you are the professional please give me a cute cut with highlights, she did nothing...my hair is awful.... Do NOT go to this salon....They will rip you off and leave you with crap hair and say, oh but come back, I will fix it and charge you more!!!! NEVER AGAIN...the worst place I have ever been! DONT GO.....

Reviews here are old and it appears they are of a larger business by that name which are in several…read morelocations. Mainely Hair on 13 Royal Ave. in Freeport is privately owned and she, Alice, who cut my hair today was delightful. She asked how I wanted it and that is exactly what I walked out with. I could not be more pleased! And a very pleasant personality goes a long way. Thank you Alice!

This is a cute little salon and it is easy to get an appointment, but the stylist who cut may hair…read morethe first year we lived in Freeport left and I have not been happy with subsequent haircuts from the owner or new stylist. An acquaintance, however, has gone there for years and is pleased.