They do not listen to your request. My hair was cut 7 inches shorter in the back than I asked for. Didn't see it till the end and their is no fix. Been going here for 30+ years, but this place has consistently gone down hill and up in price. read more

2.5 Depends on who you get. Got a great haircut the first time; this last time another stylist did it and it was uneven- have to go back to get it fixed. The problem stylist didn't see that the sideburns were uneven. She said "You didn't check carefully before leaving." Huh? Aren't you the professional? I didn't want her to make it worse so I didn't mouth off. She cut one side and made it more uneven, then she had to cut the other. Most professionals I've been do stand in front of you and hold a sideburn in each hand to test the evenness. Avoid S. unless you've got an eye for even sideburns, since it's your job to make sure they're ok. read more

When you think of Los Angeles, you usually don't think about Super Cuts. I mean why would you? With the weather being so nice, does it really matter how your hair looks? Well I think it does, and that's why I gave Supercuts a shot. Just as I was entering my neighborhood Albertson's, I pondered over to my left and saw the Supercuts sign. I thought, I need a haircut, I'm already going to Albs, so why not kill two birds with one stone and get my hair chopped? My experience was fantastic. I had a great stylist who took my vision for my hair, and made it a reality. She gave me a terrific tapered back fade, and perfect length on top. It's exactly how I imagined it! Look, if you're in LA, and need a cut, look no further than the Burbank Supercuts. They get the job done. read more

This place can be hit or miss. You could get a stylist that knows just what you're talking about and gives you a perfect cut, or you could get someone who doesn't and immediate goes in for a snip that is too much to cover up. Luckily for me I've more often had the first occurrence. read more

I have only one complaint about this place: the last two times I got my hair cut here, the woman who did it seeemed really put off that I wasn't tipping her-- like not-making-eye-contact-as-I'm-saying-"thanks, bye" put off. I remember distinctly that in 2008 (and maybe even beyond) a Super Cuts haircut was $12. Now it's $20. Inflation has increased at an insane rate since '08, but not by 67%. If it were 18 I would let you keep the change. I'm not going to pay more than 20. Sorrynotsorry. read more

I am really disappointed by the Supercuts at 531 N Hollywood Way, Ste C! The lady at the desk, was horrible; the customer service is not good. I actually like the person that cuts my hair, but not the front desk staff. When I arrived there was one person working, since I go there often, I was really shocked by that. She said there were 2 haircuts in front of me, and said it would be a half an hour to the person next to me; I assumed because 1 person is handling the work load. I told her that I would go across to the store a few steps away for a moment. On my way back, I was stopped by a con artist in the parking lot, which that parking lot is famous for by the way FYI; it could not have been more than 5 minutes. When I walked in, I was never told that there was another person on duty, and she skipped right over me. I asked what happened, and she responded rudely with, we don't wait even 1 minute. This set me off, because that is not how you treat customers, and she could care less. I will never go there again, because she did not communicate to me that there was another person on duty, and she said it would be 30 minutes, and then skipped over me when I walked in. The biggest part was that she could care less, it did not matter that I was inconvenienced, and her approach was horrible. Good customer service is the key to any thriving business, and this Supercuts failed!!!! read more

ZERO STARS! Customer service is very poor and when I called later asking how to reach the owner they said they were too busy and hung up on me. I'm sure there are good SUPERCUTS out there; this is not one. Save yourself a headache and go elsewhere. read more

Diana is an amazing hair stylist. I use to pay 60 bucks for a barber then I found Diana who does a way better job. She takes her time with your hair making sure that you are satisfied and happy with it. You show her how u want it styled and she knows how to make your vision true! I would recommend asking for Diana on your next visit here! read more

I'd give them a Zero if I could. I went in just to get my hair washed & blow dryed & was walking out the door when they said $30 for blow dry. The wash was only $5 & free dry as long as they didnt style my hair, so my husband talked me into just getting the wash & dry. I told the girl the only reason I was there was because I just had surgery & couldnt shower yet. She asked me about my surgery and we talked about it and when she finished washing my hair we went to her chair and she started drying my hair and talking to me. Then I realized she was styling it so I guess I assumed she was being nice (she was very sympathetic with my surgery as she went thru something similiar) and when we went to pay they charged me $30! When I contested the price she said I asked you when you sat down after the wash if you wanted it styled! Uh, no, you didn't!! You just did it. I guess she conveniently forgot I was walking out the door when she gave us the price for a blow dry! I made it very clear I wanted just a wash and dry, NO STYLING!! Customers BEWARE!!!!!!!! They will take advantage if they see an opportunity! I will definitely tell everyone I know not to go to this hair salon, they are vultures!! read more

Diana is the best! I was paying 80-100 for my cuts and decided to give this place a shot. Diana gave me a great cut and now I've been back at least 5 times and she is always consistent. Thank you Diana! read more

i walked in to get a consultation and pay for a large color change. i was nearly cursed out by two of the female employees. They were beyond rude. One of them actually looked at me and said "whatever" and turned and walked away. Unbelievable. How unprofessionally rude. read more

Rip off, and they are not that skilled. I understand the area is expensive, but you're supposed to get what you pay for. To top it off they always ask, "would you like to add extra to the bill?" Weird way of asking for a tip. Come on, no shame people. Sadly I see people giving a tip, they probably feel embarrassed not to give one. I won't be going back. read more

BEWARE! I was dropping off my purse at the shoe repair place in the same shopping center and went in to Supercuts on a whim because my layers were grown out. Big. Mistake. I walked in and asked for someone who could do layers on my fine hair. One lady said "We are all the same." I was assigned to Diana. She started with a spritzer bottle,  then said she would have to wash my hair. Fine. When she got me back in the chair, she sprayed on a detangler, and proceeded to start ripping through my hair with a brush, which I unvoluntarily flinched in horror and she saw me, asked if I was ok, and I said my hair required more finesse, and had to tell her to start with the ends and work up. I wanted to get up and leave then, wish I had. She cut layers, including a shorter one that she just held up and clipped..it wasn't blended AT ALL. The layer framing my face was blunt and also not blended at all. I had done a similar job a few years ago myself. I left with very damp hair, and couldn't tell the extent of the damage, but the last thing I wanted to do was ask her to try to fix it and take off more. After I got home to assess the full damage, I was extremely upset. I called the next morning and the manager refunded my money,  but the damage was done. Let my impulsivity be a lesson...go to someone you know does a good job and their care for their clients and passion for the work they do is evident. read more

Ive been coming here since Floyds up the street scalped me. I've been to many of the ladies here and they are always nice and do a great job, even with my non-traditional cut. Also one of the cheaper places in the area. read more

Sorry Supercuts, I didn't have the heart to tell you, I'm really unhappy with your work today. I wanted to donate my hair (again) and spent the last year growing it out so I could both donate the 10" required to make a wig for a sick child AND keep some length (so I could at least pretend I still look like my headshots and ID's etc). Normally I cut it myself for this purpose, but decided to let a professional do it this time. I called ahead with my intention to cut my hair for donation and reiterated in the salon that I wanted 10" cut off. The stylist cut an uneven 14-15 inches. Charitably speaking, I look like Kylo Ren without the light saber. The stylist seemed really pleased with her work, but honestly, this cut is awkward and unflattering and will take months to grow out. What's frustrating is that it didn't need to be this way: if she had carefully cut only the requisite 10" I could have made the donation AND not been stuck with this dorky, ugly, Star Wars villain helmet head. If I had chopped it off myself, I would have left enough length to hide any number of sins. Now I'm stuck with an ugly mess because I made the mistake of trusting someone else. It really doesn't pay to leave the house. read more

Terrible... Had to walk out mid haircut. Very rude stylist. I would recommend anywhere else.

service with a smile, great place for a wash-and-blowout: every single operator is talented and friendly.

I have had my haircut at the Monterey location the last two times I cut my hair and they were great. Decided to go to the Super Cuts in Burbank and got the worst haircut I've ever had. I didn't get the ladies name because she spent maybe 5 minutes total cutting my hair into "long layers". I questioned the cut when she showed me the back but she said it would look different when it dried. She was right, it looked worse. It's crooked in the back and the front is a hot mess. I don't understand what the rush was there was no one in the shop when I got there. Now I'm going to have to wait for it to grow out a little so I can get it fixed. Unless you want to give your friends a good laugh I'd stay away from this branch. read more

Ii have been getting my hair cut, and sometimes washed, here for years. Scarlet always cuts the way I like it, for much less cost than a fancy "salon". I am fussy but NO complaints here! read more

It's so nice to get a haircut and shampoo and then have them the massage with a vibrating chair and a hot towel for your face during the middle of a work day read more

It's supercuts you walk in, wait 5 minutes and they cut your hair. I went in to get my ends chopped off and not get an argument about being sick of my layers. It's shorter and even. I'm not sure I'd have the guts to have them highlight my hair but for a chop off or a basic trim it's fine. read more

Worst haircut since I can remember! The seemed to care less about what I wanted. She butchered my hair with the sheep clippers, then just scissored in the top. I told her RIGHT OFF that she was taking off WAY TOO MUCH... She did NOT listen and just kept droning on about how I would not need another hair cut for a long time!!!! Then she was basically demanding a tip!!! I guess that is why I normally get my hair cut at the same little Mexican ladies salon on Burbank Blvd in N. Hollywood. I get I want there, and I get a full scissor style & cut for $12! I would NEVER consider going back to ANY supercuts, due to the lack of sanitary protocols I observed, on top of simple lack of any concern for WHAT I WANT! read more

Looking for a good, inexpensive haircut? This is the place. Got a great cut, and Sylvia was super nice.

I went in to this place yesterday for a trim and clean up. There was only one other person in there as I entered. I am only writing this review because only one thing bothered me there. The lady who cut my hair seemed bothered by me walking in because she was to into reading her book in the customer chair and seemed like that's all she wanted to do and did not want to cut my hair. Although she did a wonderful job. The place was clean and it was super easy to find. That's why I give it a three star. read more

I asked for a smooth blow dry and the lady left my hair semi straight and frizzy. Not happy

I went in on a Sunday morning and did not have to wait at all. There were not customers waiting, and there was a cutter free. i'm not sure if I was just lucky, or if this is a good time to go, but it has never happened in my usual place, over on Laurel Canyon. As for the cut, my hair style is not tricky at all, but it was done well, and all the right questions were asked. She was also very fast. read more

My experience was great--Iris has cut my hair the last three times and she's terrific. As long as I'm in Burbank, I'll be going to see her!

I've been cutting my hair here for 6 years now and gina is the best!! The place is very clean and the staff extremly friendly, a must visit.

Worst experience ever. Avoid at all cost and pay to go somewhere nice. There is no skill or thought that goes into the cut. It was my mistake for going there. read more

Came in a half hour before they closed and they refused to cut my hair. Said they were all booked up- even though they're walk-in and it was Tuesday. Gave me some b.s. about how I should have made an appt. read more

Nazy, my hair dresser, was so kind and did a great quick job on my hair cut. She gave me helpful advice on hair care without trying to "sales pitch" me in to buying a ton of products. I'll definitely be going back to her! read more

I took my son and husband here for haircut and the ladies did a horrible job. They both got haircuts by different women and they were horrible haircuts. It was $20! Plus tip! read more

I have been going to Supercuts at this location for almost 25 years! The stylists are super friendly. I get done quickly and have a good hair cut, styling, shampoo, conditioning treatment. I have done highlights with them too. My hair is quite long so it is not easy to do highlights and yet it turns out nice each time. I would recommend them. read more

I saw the poopy reviews on this place and considered not going but then I realized people are going to supercuts for non-supercuts stuff. You don't go to supercuts for a serious hair color highlights stuff. You go to get a fast, cheap, acceptable, simple haircut. I went in for a wash and trim with some simple layers (nothin too crazy), and it came out pretty sweet. My boyfriend came too because we are a fashionable yet frugal couple and he got some sort of haircut idk the name of but it came out great as well. He did get pressured A LOT to buy things but that's just part of their job I guess. My stylist Nozzy? was super nice and informative and didn't try to sell me one thing which sorta made me want to buy things (and made me leave a bigger tip). She also instructed me on how to make my layers shorter if I want to (which could be taking business away from herself to help me). Go to Supercuts for Supercuts stuff. read more

Alright so let me start this off by saying that before getting my haircut I had checked the yelp reviews, which were many 1 & 2 star reviews.. This should've been a sign not to get my haircut here in the first place but I did anyway.. I'm a male with medium length hair and asked for around half an inch trim. I showed a picture of the haircut style I wanted.. The lady who did my haircut: 1. Put absolutely no effort into my haircut. Every snip away at my hair, I literally saw my hair being cut CHUNK by CHUNK.. There was no attention to detail. 2. The haircut took, at most, 10 minutes. This is absolutely no exaggeration. 10 minutes. You could pay the best barber in the world for a haircut and they would not be able to do a decent job in 10 minutes.. The 3rd thing, the thing that ultimately made me write this review, was the fact that after the 10 minute haircut was over I told the woman who cut my hair that the haircut was definitely not what I had asked for.. You want to know her response? "Your hairstyle isn't about the haircut, it's about the product you put in your hair"... Let me just say that I'm laying $25 for a GOOD HAIRCUT.....The person who cut my hair had the nerve to say that a haircut isn't about the haircut, it's about the product I put in it!? Why wouldn't I just go to Walmart and buy a $5 Gel if a haircut comes down to the product instead of the actual haircut? I'm not coming back here ever again.. The Supercuts reputation is NOT A MYTH. Go to an actual professional barber. You're wasting money here read more

Now that I work hear here I go weekly for blow outs. They are gentle, don't burn or pull my hair. They add the right amount of product. I will be a repeat customer. read more

Now....I know I'm basically bald (I've accepted that fact). But, people don't realize how much skill it actually takes to make sure a head is shaved properly. What makes the job tough is that I've got a beard...one that I am very picky about. I like the 5 zero blade to blend with my beard unnoticed. Diana gets the job done effortlessly. It's rare you would go to a supercuts and worry more about your beard than a haircut. Diana always make sure my shaved head is blended with my sideburns. My beard is trimmed and shaved....so perfectly that I don't need to shave with a razor after. She makes sure a hair isn't missed and focuses on every detail. I go in every 2 weeks...and leave feeling like a new man. I know supercuts seems like a quick option...in and out. But, you can tell that a person cares based on the hard work they put into every cut. I've gone to many supercuts and have left disappointed. Now, I've found my go to. If Diana ever leaves.....i'm following her wherever she goes. read more