Super VIP service is NOT the service to use if you are looking for a reliable and dependable car service. I had booked them for a pick up to Kennedy airport, driver did not show up. I called the office and fortunately spoke with them and fourth minutes later a car did arrive. Giving VIP a second chance, I booked another pick up for another airport run, driver never showed. Of course, no one picked up the phone in the office. Had to drive myself to the railroad and fortunately caught my flight by minutes.
When I called the office the following day, the girl who took my message told me she would relay this to the owner. I do not know what makes me more angry the fact that I almost missed my flight or that I never got a call back with an explanation or an apology. Never, never again. read more