I just witnessed a client being denied services because she was 2 minutes past the grace period…read more After the client requested to speak to the aesthetician to see if she could still see her, the aesthetician was sitting on the couch with her legs crossed and said she couldn't see her. And almost with a smirk on her face. I was so disgusted and I left. I will not ever return to this location. That to me was terrible customer service... TERRIBLE!

I have been coming to Rio for a year now and I don't see myself going anywhere else. I'm usually…read morewaxed by Jenny but her schedule doesn't allow her to be at this location often so I went with my mom's advice to wax with Silvania. She is amazing. Great personality with over the top dedication to what she does. She's very precise about her work, extremely gentle and attentive to your needs throughout the entire process. Be sure to request her because my girl gets the job done

Dr. Okoro & MJ are the best! MJ is the spa director and did skin tightening with Morpheus 8 on my…read moreface and neck. I was very nervous but MJ made me feel at ease and went just as slow as needed to make sure I was comfortable. I live in Seattle but wish we lived closer so I could do more with this team!

From start to finish this place gets the best customer service award if I had one to give out. They…read moreare very professional the spot is extremely clean and they are very big on time and making sure you are not in there all day. I cant wait to go back and continue my services there. They have a customer for life!

My brows look amazing! Thank you Jagu!! It was a quick and smooth process. I will definitely be backread more

First time here Easy…read moreto find, and short wait time. My experience was gentle and I like how my eyebrows look. I would return.

Sonia was incredible for my bikini sugaring. She was very careful and talked me through everything…read more Honestly, I learned a lot! It was my first sugaring, so she wanted me to understand. She was also so sweet and funny. Definitely would recommend her to anyone! The facility is also extremely clean and professional, it feels like going to a nice clinic. Much better than other wax experiences I've had.

The friendliness of the front end staff, cleanliness of facilities, ease of appointment scheduling…read more(or changing), as well as the expertise and warm personality of my esthetician, Sonya, all make Organic Wax & Sugaring my go-to spot!

Glow Skin Haus is not just a place that you visit for waxing and skincare needs. Glow Skin Haus is…read moreplace that you visit to change your life. Shannon is not only a licensed esthetician but she genuinely embodies qualities of a life coach. You will arrive one way and by the end of your appointment undergo a transformation that glows up your inside. Shannon promotes inner beauty and this quality is why she is the greatest esthetician in the world! Since 2010, she has not only contributed to my confidence as a woman but she truly exudes an authentically powerful personality that makes you want to cater to yourself while tweaking qualities in your life that need improvement. Glow Skin Haus will change your skin but most of all make you evolve into the person that you were always destined to be.

Shannon was amazing!! I originally tried booking with her months ago and she was booked. I tried…read moreagain and was able to get an appointment. She made sure I was comfortable and relaxed. She was so friendly and our session was very therapeutic! Definitely try her out!!

I got my full face waxed with eyebrows done by Suzanne. She did such a wonderful job I couldn't be…read morehappier. I am very particular with who I allow to do my eyebrows and she crushed it. For the girls with full brows like mine, definitely come here!

I had been a customer for 8 years and almost every time I loved the service. But the customer…read moreexperience I received this week was HORRID And I will not be spending my money at a place to treat a long time customer so poorly. I had booked my appointment online, which requires a CC to book because if you don't come to the appointment or do not cancel within a certain time you get charged. Which I totally understand! I booked a 6pm appointment the same day. Luckily I checked my email before I left my house (I get so much spam it's hard to stay on track), but they just randomly cancelled my appointment out of the blue. First- why would you not call your customer the same day?? I thought maybe it was a staffing thing, so I called to confirm. They told me it was MY FAULT because I cancelled too many times in the past - 12 times over 8 years!!! As someone who had been going there for 8 years + you would think a phone call or email explaining this would be nice. They said I would no longer be able to book online which is absurd. I'm not going to risk waiting in a walk in appointment. The lack of communication and treatment is truly terrible. Not to mention the girl on the phone who told me this was so rude, saying I was lying and it was all my fault. I will have to try to find a new wax space because this is truly terrible customer service. The only reason they got 2 stars is because I have gotten very good waxes in the past

After doing my research, I stopped by today for a consultation and decided to proceed with my first…read morelaser treatment. Jade was able to accommodate a walk in and was very knowledgeable. The results of my first treatment are amazing. Thanks Jade! See you next month!

Excellent laser experience! I've been at this hair removal game for a while and I have no…read morecomplaints. Efficient, convenient, and outstanding service. Do yourself a favor and come here

I came here without an appointment and needing my eyebrows threaded BADLY!…read more I was seen right away. There was only one person there to help me She did a wonderful job It hardly hurt. I will go back

I came in as a walk-in and there was no wait, but that's where the positive ends…read more When I sat down, I told the lady that I do not want my browns thin and that they are shaped differently, but I prefer the more square shape of my right brow. She said ok and said she would clean them up first but proceeded to butcher my brows! When I sat up and looked, I expressed that they looked totally different from one another and that the left brow was way too thin. She said my hair is curly and they are shaped different (which I already told her before she started) and it's has ever caused a problem for my usual place off of Clairmont Rd. I should've just made that drive! Also, she threaded my upper lip and chin after she butchered my brows, I figured, she can't mess that up, but her energy had definitely changed. I should have left then because she continued to thread hard over the same spot on my upper lip, like she was mad. Eventually I had to stop her because it was getting really painful! She claimed she was "trying to get this one hair," but she was being excessive and aggressive. When she checked me out, it took her a while, like she didn't know how to work the device. Needless to say I didn't tip, I thought about not even paying for the brows but I went ahead and did it. After I completed the transaction on my end, the screen changed back to the main logo and I knew she was finally done but she just stood there...so I did too. She finally said have a nice day, meanwhile, she ruined my day!