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    Super Handyman

    5.0 (1 review)
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    Remodeling

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    13 years ago

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    Restoration Roofing - Call us 410-489-ROOF (7663)

    Restoration Roofing

    (115 reviews)

    A few years overdue, I did the tested and true research, getting four estimates, only from roofers…read morewho were highly rated on Yelp. I have been battling two leaks, one on each side of the house where we added an addition in 2006. Jose, the owner at Restoration Roofing, was able to squeeze me in and visited me the same day I requested the estimate on Yelp while the others responded and came in a day or two. Jose arrived early for our appointment and flew a drone over the house, the other roofers relied on a company that specializes in providing sqft and other data to roofers. Jose was the only one who really impressed me and presented me with a beautifully written, thorough, bulleted estimate describing all materials to be used per my preferences (e.g., Certainteed Landmark Pro shingles) before even leaving. Jose was friendly, professional and obviously knew residential roofing based on our half an hour or so together. The other roofers all got back with estimates in a day or two, which was fine - but Jose's estimate was the best-written, clear and concise but thorough, on a one-page form. Jose did not pressure me while I was waiting on the other roofers' estimates at all, when he left he just shook my hand and asked me to contact him if I had any other questions, in a warm and genuine way. The overall sense I had, combining all the Yelp reviews and my own interaction with Jose was that he is a genuine, friendly roofing expert. When the other estimates came in, I was happy to see Restoration Roofing's was among the lowest two for a lot of reasons. One reason was the pages and pages of stellar Yelp reviews from Yelpers who had solid Yelping history. Another was his communication and person skills. In addition, Jose's company is Certainteed Master Certified and Certainteed shingles, from my research, are great value and quality. In addition to a new roof and identification of the source of the leaks and repair/prevention and the upgraded shingles, I asked for new oversized gutters and downspouts, and pvc facia. When roofing day arrived, Santos, Josh and a crew seven others were right on time and were friendly and hard-working! I watched off and on as they did herculean work to remove the old roof, including replacing some of the rotted wood in need of replacement (see pic of one leak and damaged wood). They did a fine job, paying attention to detail and photographing their progress from their lofty perch, and at the job's completion Jose provided me with a link to over a hundred photos documenting the progress. I watched as the flashing, nailing, boot replacement... everything went flawlessly. And they did a great job cleaning up and did a couple extra things no charge, like resecuring soffit. I was confident when I selected Restoration Roofing over the other highly-rated roofers. A week and a half later, my roof is beautiful! All in all from appointment to estimate, to roofing, to gutters, to the photos and the price of the estimate holding true, it was a stellar experience and I can't thank them all enough for being so great at what each excels at. Read the other reviews on Yelp too! I highly recommend you go with Restoration Roofing. Excellence in everything and Integrity too! THANKS RESTORATION ROOFING!!! I will recommend you heartily and wish much success and happiness for all of you.

    They did a great job and did a wonderful cleanup after they finished. I would definitely recommend…read morethem.

    Charm City Roofing

    Charm City Roofing

    (35 reviews)

    Editing/Updating:…read more After a discussion with the owner of Charmcity roofing, they helped to ask a HVAC contractor to come and fixed the issue and reimbursed the repair cost. I appreciate that. The work they are doing is great, and I had no issues in the past years on their job. I am changing the review to reflect this update. ------------------------------------------------------ When I brought this to the roofer's attention, I was surprised by their response. Rather than calmly discussing how we might resolve the issue, they replied that I was trying to "extort" them simply for asking for reimbursement. They refused to consider even partial responsibility and instead blamed the HVAC installation. In my view, the mark of a good contractor isn't just how well they do the job when everything goes right -- it's how they respond when complications arise. Construction projects are complex, and sometimes responsibility can be shared or unclear. I realize that this is a difficult situation and am not saying that the HVAC company isn't at fault, BUT a good contractor should be willing to approach those conversations with professionalism, understanding, and respect (...all of which they claim in their email but I'm attaching their reply here so you can judge for yourself if it's true). I had used this company in the past and even recommended them to neighbors, but after this incident, I can no longer do so in good faith. Also want to alert others considering this company - if you have anything of value such as a HVAC pipe running through your attic, be care that they will not cover any damages.

    They worked on my neighbor's roof and while one man worked, the to young men ran across and played…read moreon my roof and my roof ended up damaged. No i didnt think to take pics! But Charm City denied it and was very rude about it. If something goes wrong youre in trouble! They wont help you!

    Liberty Roofing Window & Siding - Siding/Shutters/Deck Before & After

    Liberty Roofing Window & Siding

    (28 reviews)

    My first impression of this company was on the heels of Peter Deily; he was very pleasant,…read moreinformative and detailed about the windows, roof, and siding it the company offered and the installation prep/process. I did not decide on contracting the company for my roofing and siding projects as I found another company with the same materials used and did the job for less then this company quoted. I decided in May 2025 to go with this company for my window project that included 13 double hinged windows and 1 picture window. After signing the contract, I was informed that I would be receiving a contact over the weekend for a foreman to come out and do official window measurements for the ordering of the windows. I was called on Wednesday of the following week by a gentleman only to say " I am 20 minutes out from you." I didnt understand how he decided to just impose and not make contact prior to set up an appointment as I was told was to happen. This was the beginning of red flags. However, we made it work out as I work and was not available for this impromptu measuring. On June 12, 2025 I was phoned to alert of my windows were coming in and to set up installation appointment. I settled for June 16, 2025 starting at 8am, if weather permits. I took off of work and had all window blinds/ covering down and furniture moved 2 ft away from windows as instructed; this was a lot of work. On 6/16/25 at approximately 945ish am I received a call from a female whom informed me that the installation had to be cancelled for the date as its raining. My issue with this situation was that the company (humans) knew that it was going to rain in the beginning couple hours of the morning and could have cancelled over the weekend to be considerate of my time and not have me sitting around the house using leave from work unnecessarily; the weather forecast is online. In addition, I had to get the window coverings put back up for security and privacy. The installation occurred on 6/24/25. The company had a crew that came out whom seemed okay. I had to request that they use foot coverings; this should be a requirement and something I did not need to ask. They started upstairs in the bedrooms. They placed covering on the beds. However while working they placed tools and water bottles on my wood furniture, which was a NO NO. I didnt understand the lack of respect for my property. The crew removed old windows that were put in when the house was built 30 years ago. As they installed I noticed the windows had about a 2-3 in gap all around. That was quite alarming if the windows were measured correctly. They sprayed foam as I was explained in the gaps but NEVER pur window flashing up as I was told they would. They put caulk up only. The caulking was very messing and large amounts on my newly replaced siding. Thet also cracked the siding on the rear by the light fixture. By using the ladder and thumping it harshly up against the house; assuming it was too heavy for onw person to move creating the behavior. With that created divets in my composite front bump out with ladder prints from the cross bar type thing attached to the ladder on multiple areas. Also they didnt clean up their mess. I called after they finishes to alert of issues. It took me a couple times and then I got one of the workers that came out. Then the owner. I was not too pleased with the owner as he rushed and overspoke me as ig I dont know what to look for and wasnt very pleasant and condescending. After speaking with the owner he came out tje following Monday. And later that afternoon it rained and water poured from the front bumpout kitchen window. I called owner back on facetime so he could see the activity. The owner came out the nexr day with the crew. He walked around and said the wimdow job looks nice but never addressed my window flashing issue. However the leaking window was due to the seals around the composite bump out beinh pushed and detached; consistent with the ladder pressing on it as stated prior. The crew damaged the window metal frame and caulked it in the living room. It was never corrected or fixed. It was brought to the owners attention as well. The crew resealed the areas. The messy caulk on the back and siding, the crew actually cleaned it up the day of the window installation. The crew left dirty hand prints on my white bedroom dresser and on the walls bear bedroom front window. The crew cut out areas of my window ledge and caulked over it and it was never correctes after bringing it to owners attention. Also all stickers and hand prints were left on windows. This should have been cleaned up. The crew did not clean up their mess as I was promised. Because of my experience with the seemingly condescending attitude and over and quick talking I will not be able to give a rating higher then a 3.

    I hired Liberty Windows & Siding for a large exterior renovation project that included siding,…read morewindows, doors, gutters, and a portico. I selected Liberty largely based on representations that the work would be performed by in-house crews rather than subcontractors, and that quality workmanship was a priority. Unfortunately, the project did not meet those expectations. The initial installation resulted in widespread workmanship deficiencies, including improper siding installation, flashing issues, trim defects, and other items later documented by both an independent inspector and a manufacturer representative. As a result, Liberty had to remove and reinstall significant portions of the work. While Liberty ultimately undertook remediation, the process was prolonged, difficult to manage, and required extensive homeowner oversight. Remediation details were not consistently documented in writing, work was at times scheduled or attempted without prior coordination, and key quality-control steps, such as clear verification milestones and final walkthrough procedures, had to be repeatedly requested. Even after remediation, there were disputes regarding scope reductions, credits, and whether the project could be considered complete without a formal walkthrough and customer acceptance. I incurred additional out-of-pocket costs for independent inspections, legal consultation, and missed work time in order to reach an acceptable outcome. In fairness, Liberty did return to address issues and did not walk away from the project. However, the overall experience fell far short of what I would expect for a premium-priced renovation. Homeowners considering Liberty should be prepared to document everything carefully, confirm who will perform the work, and ensure that all remediation and close-out terms are clearly defined in writing before proceeding.

    Super Handyman - handyman - Updated June 2026

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