JJ Windshields had excellent customer service and replacing my front windshield was a very fair…read moreprice, especially for being mobile. The price also included calibration.

Tuesday night, I was heading out to dinner when somehow a tree came out of nowhere and shattered my…read moretruck's windshield while I was reversing to park. This was not how I planned to start my evening but nothing I can do when a tree attacks your car. I called around and sent messages on Yelp trying to get it fixed that same night, but no luck. However, I decided to hire JJ Windshield Repair and Replace because they provided a decent quote AND offered an OEM windshield. The other businesses didn't mention if it was OEM and I figured I would have to pay more money to get the window tinted after it's fixed. With JJ Windshields, I didn't have to worry about that. Eddie showed up at my house (9 minutes after the 2 hour appointment time which was the only downside) the very next morning. He took one look at all the broken glass and said, "What a mess!" I smiled and said, "Don't judge me," and we both started laughing. From there, he got straight to work. He cleaned up all the glass, replaced the windshield, and had everything done in about 45 minutes. Eddie was professional and efficient. Based on Eddie's work and personality alone, I would recommend JJ Windshield Repair and Replace and I would definitely ask for Eddie.

Quick and efficient service. I was unlucky and a rock hit the top corner of my front windshield,…read moreleaving a small crack. I looked online and came across all thumbs up and called the next day to see if they can take me in. I was in a pickle because I was leaving for vacation the next day and didn't want my windshield to stay cracked in my garage just in case. I called and the person who answered was very friendly and accommodating. He listened to my concerns and was able to squeeze me in, even though he already had a packed appointment schedule that day. I was in and out within 30 minutes. The service comes with life time warranty. It was pretty cool because the person working on my car let me stay in my car and watch him work. He was so nice despite working on 2 other cars and taking phone calls in between. If you are in the Lakewood area and need a chip repair, I highly recommend making an appointment here.

Very professional. The brothers here are true servicemen. My windshield was repaired quickly. I…read moredon't have to worry about the crack spreading and it's no longer a distraction while I drive. Thanks!

Alex at PrPro Auto Glass truly shows what great service and excellent work are like. One of my side…read morewindows was broken after an attempted theft (the item they tried to steal was so shabby they left it behind!) so I turned to PrPro. They gave me a fair and accurate estimate right away -- less than my insurance deductible. When I brought my car in Alex was ready and waiting. He tinted the glass, replaced the window, and cleaned the glass from the inside of the door. The window looked great. This company is special in the care and courtesy it gives its customers. There is also a very good Mexican restaurant across the street where you can enjoy a meal while you wait. I would recommend PrPro Auto Glass to anyone.

Mario and his team are excellent and provide great service, affordability, and professionalism…read more They tinted my windows and everything turned out amazing. I very strongly recommend them. Thank you!

I had a chip in my Tesla windshield, and Brian really came through! He helped patch it up with a…read morelot of care and was professional from start to finish. He set expectations upfront letting me know it might or might not work but he was super patient, explained everything clearly, and was just all-around polite. Plus, he even shook my hand and you can't beat that kind of service! I'd highly recommend Brian if you ever need help with a windshield fix. He's awesome!

Did amazing work highly recommended Very professional…read more Came to my work and got the job done

Jose and Albert came and did an absolutely amazing job, they were patient and professional, they…read moreboth were beyond amazing and got my new window on in no time, I highly recommend this company thanks to those two.

I got careless while parking my car one day that I accidentally damaged one of my rear view mirrors…read more(not via another car). Luckily, the housing remained intact for the most part and wasn't in need of replacement. The mirror glass, unfortunately, was shattered and needed to be replaced. That evening, I used Yelp's AI Assistant to request a quote, and it fired my inquiry to several businesses, one of which was Sinaloa Auto Glass. Sinaloa had the lowest price, though that might also be because the other businesses thought I needed the entire unit replaced when I just needed the mirror replaced. I needed to get this glass repaired fast, and Sinaloa said the part could arrive within a day after ordering, which requires a pre-payment. They're one of the businesses that were closest to me, so I was more than willing to make the drive not once, but twice to get it fixed. I had to take off work a little early to catch them the first time before they closed. Jessica over the phone told me they close at 5:30 PM the day I called; luckily, I had enough time to book it to the auto glass store before they closed. The quote I requested online was the same as the quote that Jessica gave when I gave a call. However, the initial quote only mentioned a pre-payment up front for the mirror glass, but I had to proactively ask for the cost of labor. It would have been way more efficient if they had listed both prices up front rather than just the cost of the part; otherwise, I could easily have taken my business elsewhere thinking that the cost of labor was in the hundreds! Anyways, I made the drive over to Sinaloa on the southeast corner of Rosecrans and Woodruff. It's in a separate building west of the strip mall. There's an open gate that leads to a parking lot behind their shop, but the office is at the front of the building adjacent to Woodruff. After parking my car, I made my way onto the sidewalk by Woodruff and entered the shop where I saw Jessica behind the teller window. She gave me a form to fill out, instructing me to fill out my name, address, and phone number initially before mentioning the make, model, and year of my vehicle. After doing so, Jessica mentioned my handwriting was kind of small, but was gracious enough to write my phone number bigger so as to not dial the wrong number when my mirror glass was ready to be installed. I almost left the shop without signing the bottom of the form, but Jessica did give me a yellow copy of it as my receipt. Jessica, while helpful, was pretty stern in her service that it almost felt like she was managing the place. Manuel Jr, the manager's son, went out to my car and used a piece of paper to take an outline of the shape of my rear view mirror glass. It took him several minutes to meticulously shape the outline, but even that wasn't enough because the next morning, his father phoned me letting me know there was an issue in getting the glass ready in time. I told Manuel Sr that I was planning to come later today, about an hour and a half before closing time, and he said it was fine, but to expect an hour wait for the glass to be worked. Initially, I thought I would have needed to make a third trip to the auto glass shop, but after about 40 minutes inside the shop, his mechanic called me over to let me know he was done installing the glass on my rear view mirror. Actually, it didn't look complete at first because I saw some blue masking tape stuck on the mirror, but I was told I could remove the tape the next day once everything dries out. So like as early as next morning? He didn't specify, but he did offer to remove the tape in case I got afraid that I'd damage the new mirror glass in the process. Meanwhile, Manuel Sr. was in the office for the most part, but he pretty much treated me like a number and didn't care much about what was going on. I even saw him dozing off on his chair while his mechanic was doing all the hard work! I felt he was so careless I almost thought I could have gotten away with not paying the installation fee, but I paid anyways. He handed me back my yellow receipt, but with some wet spots on it when it wasn't wet at first. Yikes, if that isn't a sign of carelessness, I don't know what is. Manuel Sr. was much more helpful when I asked him to take a look at the mirror the following day after I noticed a small gap between the mirror glass and the housing unit. He mentioned it was more of a cosmetics thing and not much of an issue. Not totally convinced, but he seemed more jovial that day. Overall, it was just an okay experience at Sinaloa Auto Glass. The new glass operates fine on my rear view mirror, but I'd only hire them again if I can't find a better price elsewhere; if there's another business that can offer the same service(s) at the same price(s), I'm more likely to patronize that other business instead. Lastly, don't go there and expect to pay by check, credit, or debit because they are cash only!

Everything was exactly as quoted. I got my wing window fixed. Friendly fast service. Would…read morerecommend if you need your car window replaced this is a great place to go.

Edgar showed up on time, was easy to work with and helped us understand our insurance options…read more Did great work in a reasonable amount of time.

Every company I reached out to wanted me to wait a few days or even weeks. They also wanted me to…read morepay the full extent of the market price for a replacement. Thankfully I found Master Auto Glass because they responded to me in literally a minute and had someone out to my house within the hour. I couldn't afford to miss another day of work so they really saved me future stress and pain. I cannot recommend them enough. The work was quick and the team was very friendly and respectful. You can tell this company cares about their customers and the craft they have perfected. Please do yourself a favor and reach out to Master Auto Glass when you need a window replacement.

Master auto glass was communicative and reassuring when we needed to replace a windshield. Fast…read morecommunicative and professional!

I had a great experience working with Aaron. This was for my aunt's 2021 Toyota Venza and I wanted…read moreto make sure everything was done properly, including the camera calibration after the windshield replacement. Aaron was responsive, showed up on time, and handled everything professionally. He replaced the windshield and completed the calibration on site. After the job he sent over the scan and calibration report so we had documentation that everything was completed correctly. The whole process was smooth and the price was fair. It was also really convenient having the work done mobile at my aunt's house. I would definitely recommend Aaron and would use him again if we ever need auto glass work.

Great experience with Aaron for my windshield replacement. He was professional, on time, polite,…read moreand very transparent throughout the whole process. The work was done quickly and looks great. Im definitely recommending Aaron to anyone needing a windshield replacement!