It was fine for a private club for well heeled people. Mood and ambience was old school dark/cozy…read more Service was great, the food mediocre at best for a brunch menu. I'm not sure what the dinner menu is like but hope it's better!

Food is good not great and the prices are exorbitant. Prices of the alcohol is also just crazy. Not…read moresure what the allure is to pay those prices on top of paying membership dues. Better to eat out at better restaurants with better service and better prices.

As a born and raised New Yorker, my stay at The Maritime Hotel was truly exceptional from beginning…read moreto end. The hotel itself has such a unique charm. Vintage style, comfortable, and perfectly located in the heart of Chelsea. One of the best parts of staying here is the location. The hotel is directly across the street from Chelsea Market, with some of NYC's best spots including Tao Downtown, Philippe, Catch, and Dream, all less than a minute walking distance away. I want to thank Alex at the front desk, I believe he is the front desk Manager, who went above and beyond to make my stay special. His attentiveness, thoughtful hospitality, and genuine care for guests truly stood out. Small gestures and meaningful conversations can make all the difference, and Alex embodies exactly what exceptional hospitality should feel like. I enjoyed my conversation with you Alex, thank you and I look forward to seeing you soon. I highly recommend The Maritime Hotel to anyone visiting NYC.

We had a lovely stay at the Maritime. The location is great. We stayed in a Terrace Room suite with…read morea (unheated) terrace and a great view of the Empire State Building if you turn your head just right. I do wish they had slightly stronger light bulbs with dimmers, as some areas of the room felt a little dark.

Great hotel. A lot of space for activations. Great food as well! Many different options to choose…read morefrom in the heart of the city.

I was in NYC for work. The Standard's customer service is five stars. Staff is courteous and prompt…read moreto bring things up to my room when I asked for them. I had a view to the Empire State Building and that was fine. I did have to ask for a kettle and mugs. I also went to the nearby Chelsea Market for instant coffee because there was no coffee or tea in the room. For a business traveler, that's pretty inconvenient. The area around is very safe. I walked around at 11pm and although the streets were empty (it was freezing), I didn't see any trash or felt unsafe. It's not the most convenient place for shopping but Chelsea Market is four minutes away. The A-E-L trains were about seven minutes away on foot. Overall, a better experience than I expected.

Such a wonderful visit. Stayed here for a work trip and it was amazing. I had a great view and the…read morestaff were really friendly. Everything was clean. The app was my favorite in getting any requests taken care of. There's lots to see or eat in the area, very walkable location! Even the food at the hotel was nice for those who try the catering. Would definitely stay here when I'm back.

1 Star -- Extremely Disappointing for a $500+ Per Night Hotel…read more I recently stayed at the W Hoboken, and unfortunately, the experience was extremely disappointing--especially considering the $500+ per night price point. The location is excellent, but the service, facilities, and overall level of hospitality simply did not match what I would expect from a W Hotel at this price. The service throughout my stay was very inconsistent. The restaurant was disappointing. The only server who stood out positively was Destiny, who was friendly, attentive, professional, and actually seemed to understand what good hospitality looks like. She was the exception. Unfortunately, most of the other restaurant staff appeared very young and inexperienced, and I did not get the impression that they had received adequate server or hospitality training. Basic requests, such as condiments, involved surprisingly long wait times. There was also very little warmth or engagement from the staff. Destiny was essentially the only person who consistently smiled and made an effort to provide genuine customer service. The front desk experience was also disappointing. Staff frequently did not maintain eye contact and at times appeared nervous, uncomfortable, or unsure when interacting with guests. Again, this is simply not the level of confidence, professionalism, and hospitality I expect from a hotel charging $500+ per night. For a hotel at this price point, I expect a substantially higher standard of service, attention to detail, professionalism, and hospitality. I have traveled extensively throughout the United States and around the world and have stayed at many luxury hotels. In my experience, the W Hoboken was the worst value I have encountered in the $500+ per night hotel category. The price creates an expectation of a certain level of luxury and service, and the actual experience fell far short of that expectation. The W Hoboken could learn a great deal from luxury brands such as Ritz-Carlton and Waldorf Astoria, particularly when it comes to hotel management, employee training, customer service, and restaurant operations. I hope management takes this feedback seriously. The property has a great location and could be a much better luxury experience, but at $500+ per night, the service needs to be dramatically improved to justify the price.

That it WAS a historic, interesting Chelsea landmark is for sure. For a hotel stay, it's not the…read moremost comfortable, convenient, or enjoyable. The historic charm and association with cultural icons of art and music seems disjointed from its current realty as an overpriced and underwhelming "luxury" Manhattan hotel. It felt like staying at one of those big amusement park all-star music resorts, or a sort of mausoleum to a long-gone New York. The room was basic, loud, uncomfortable, and nearly $1k. It's not actually in the middle of any of the fun things going on in Chelsea and still a walk aways from any of the classic attractions like Chelsea Market, the High Line, etc. I have no idea why anyone would choose to stay here. I will not be doing so again and wish I didn't in the first place.

Worked a show at The Gramercy theatre and 3 artist friends invited me to one of the many fine…read moredining areas and bars of the Chelsea . The first visual of the inside is how elegant and wonderfully restored it all is . Lovely smiling staff KMA very busy cool Friday Finally found a table with help from lovely lady host . We were lavished on service and great food for a few hours . Our server Danny was so efficient and cool and laughed at my cheesey jokes that it reminded me of better days ! He worked hard all night to wait the tables with smile and gracefulness . He along with the staff and great food makes this my new go to place ! Was taken aback by how gorgeous it all was !! Go and lavish yourself !

Stayed here for our wedding weekend and loved it. Staff was friendly and attentive, genuinely…read moreaccommodating in every way, they even stored our wedding cake for us. Location is unbeatable, rooms are larger than most in NYC, the rooftop is absolutely gorgeous, and hosting an event there was seamless start to finish. Guests loved it. 10/10.

I had a really great time at this location during a WNYC fundraising event. It was just gearing up…read morefor its annual award ceremony, so the Gansevoort Meatpacking Hotel had a great selection of appetizers.

Rh guesthouse is so much nicer than the RH Rooftop…read more I liked the atmosphere and the food; they serve cocktails! The menu includes more pricier items like Wagyu steak. From the second we entered the restaurant, everyone was so nice. Guy at the entrance door, hostess, our waiter.... So friendly. We loved the decor.. the food reviews seemed more positive at the Guesthouse and we agree. Completely different vibe. Rooftop is casual, family friendly. Guesthouse is more for special dinners, meetings, dates, etc... There's no dress code, I came in leggings and sneakers and we were treated like royalty. We ordered a lobster roll for L and I got 2 mini lobsters with caviar for our appetizers. We both preferred our own app but with caviar or without, the lobster was delicious.. much better than the rooftop. I went to the rooftop the following week to compare. The meat was sweet and savory.. very buttery. Rooftop had too much mayo, we almost ordered another one. The caviar lobster rolls were good but the caviar wasn't necessary... I just wanted to try it. I ordered a Negroni and it was also really good and so cute with the RH ice cube. Then came the Wagyu steak and my Branzino. Both were delicious. L ordered his steak Medium Rare. I make amazing steak but I don't mess with Wagyu so it was actually very tasty. They had finishing salt on the side. The steak was seasoned perfectly so it didn't need additional salt. My Branzino had so much meaty flesh I couldn't finish it. It's enough for 2 almost.... I also ordered the sweet potatoes since it got great reviews. It tasted exactly like how I made it once at home but I want to eat healthier so I don't put all the extra ingredients usually. Everything was so good. Great service. We loved everything.. again, we didn't dress up even though a lot of diners did. Whether you do or not.. they treat you so well. I've recommended this spot to others and they loved it too.

RH Guesthouse was delicious! The outdoor seating was great and the heaters were amazing, they were…read moreso effective even on a cold day. The menu had a lot of great options. I would recommend the tuna carpaccio, burrata, and crispy artichoke. The baked potato was also great but also hard to mess up. :) This was definitely one of the better dinner spots I've been to in recent times and I will be back!

I have stayed in this hotel many times over the years, and while I love the location, it is…read moredefinitely a time for an upgrade. My room, while comfortable, was dark and a bit rough around the edges. The curtains were tattered and most things in the room were in a bit of disrepair. The bathroom is dark as well, and the shower water pressure was almost non-existent. However, it was cool and I slept well. I had no view on this particular stay, however, in the past, I have a had a wonderful view of the NYC skyline. The area has many shops and restaurants, and there is a ferry that goes to New York right in front of the hotel. The staff are smiling, helpful and friendly. Once this place gets a makeover to its original splendor, it will be great again, but for now, lower your expectations.

Great location and great views!…read more The water taxi/ferry is directly across the street. Can't beat it! You can't purchase tickets on board - you need to download the NY Waterway app. The hotel elevators have seen better days but the rooms are clean and spacious. We got upgraded to a room with a panoramic view of NYC. Make my day! Staff are friendly and helpful. You can purchase late-night snacks in the lobby. We'll stay here again!

Super cute and swanky NYC hotel! I love the Hilton hotels family in general. The lobby gets quite…read morecrowded with how popular it and their restaurant/bar is. They don't seem to like people waiting around, even though it took some time for our room to be ready. Once it was, I was able to hop onto the Wi-Fi network and take a work meeting using the tiny table and couch that was available. Like most NYC hotel rooms, the majority of the square footage is bed, which sometimes makes it feel cramped but looking on the bright side - it's great for encouraging exploration of the city. The room was comfortable otherwise, and it was fun checking out the common spaces on the property, though I wish I made time to go to the gym. Great location overall and would stay here again.

Didn't stay here but we accidentally went to the wrong…read moreHilton and they were so rude and did let us sit in the lobby or anything mind you we booked the same hotel but in Times Square. Never had a hotel kick me out like they did, was very odd.

Cute West Side Boutique hotel. Great Coffee shop, friendly staff and comfortable spaces. Free day…read morepass to Chelsea Piers

We paid almost $400 for one night and were put in Room L7, which is essentially located in the…read morehotel lobby. We could hear absolutely everything going on outside our door. We arrived around 10 p.m. to find the room extremely hot and muggy. There was a dehumidifier in the room that was already completely full, so we had to empty it ourselves. The room also had a small window AC unit, which we turned on before leaving for a late dinner. When we returned, the room was still hot. It never cooled down, and we literally sweated through the night. The next morning, we explained what happened to a staff member. His response was to roll his eyes and say, "Yeah, that room is the worst." He took our information and told us he would speak to the manager about issuing a refund. Then--nothing. I called the hotel multiple times over the next two days and could not get through to anyone who could help. I finally emailed and went back and forth with someone named Mitchell. We weren't even insisting on getting our money back--we offered to return for another night and give the hotel another chance. They would neither refund the stay nor comp us a future night. In the end, they refunded the $36 facility fee. For a nearly $400 room that was hot, muggy, noisy, and apparently known by the hotel staff as "the worst" room, refunding a $36 facility fee felt like a slap in the face. Hotels sometimes have maintenance problems. What determines whether I return is how they handle them. Unfortunately, the way this was handled is the reason I would not stay here again.