This place was amazing! It was a great experience, truly a paradise a way from home. Very clean and…read morethe music playing when we walked in was a nice touch. Would have given them 5 stars had the "romance package" been in the room instead of handing me a bag to carry to my room. The tv was a bit small and we couldn't connect our iPhones to the radio for music- no adapter.

1/5 Unfortunately, I…read morewould not recommend Sybaris after our recent stay. My husband and I paid approximately $700 for our room, and two of the main amenities we were paying for--the waterfall feature over the pool and the hot tub--were not functioning properly. I noticed almost immediately after checking in that the waterfall wasn't working and called the front desk. I was told they would work on getting it fixed. About an hour later, they called and told me it should be working, but it still wasn't. By that point, I had also realized that the hot tub was not working and the water was cold. We were told maintenance would address the issues the following morning. The waterfall finally began working around 9 AM the next day, when our original checkout time was 11 AM. The front desk did offer us a late checkout until 3 PM and sent maintenance to work on the hot tub, which I appreciated. However, the hot tub was still cold and unusable when we left at 3 PM. I was also told that the general manager would contact me before we checked out to discuss further compensation. Instead, I didn't hear from the general manager until approximately a week later, when I was offered a $50 refund on a roughly $700 stay. For a hotel whose rooms are centered around private pool and hot-tub amenities, having those features unavailable for most or all of our stay was incredibly disappointing. A $50 refund does not seem proportionate when some of the primary amenities we specifically paid for weren't usable. Beyond that, the property felt extremely outdated, and there were areas that appeared to have a possible mold/moisture issue, which was also concerning. For the amount of money we spent, I expected a significantly better experience and better resolution when major room amenities weren't functioning. Unfortunately, this stay was nowhere near worth $700, and I would not spend the money to stay here again.

Holiday Inn Express in Germantown is now called Germantown Inn Soon it will be called something…read moreelse. Made reservations in July and it was still with IHG. Check-in was fine. We drove several hours and had a couple before a wedding. Went to lay down and there was a sky jack moving outside our window. Beeped the whole time. No rest for us. Left reception early to get some rest. Walk all the way to find our room keys went green but wouldn't open the door. No one at the front desk. Rang bell 3 times and I told the young lady. She came down used her key and it did the same thing. Finally, she got it open. Our adult Son went to buy a pop from the machine ar 3 a.m. He took both keys and was locked out. Had to wake us up to answer the door. Then, 7 a.m. get a call from the front desk asking my first or last name. I paused(Talked with this man the day before and knew his voice) he asked if it was Kathy? I told him no. The shower head needed to be descaled big time. Had only dribbles of water coming out. Our room had a hair dryer my sisters room didn't. They had to borrow ours. Found blood on the bedspread. Our fridge frozen everything in it. My sister's didn't get cold. When we had everything out of the room I Checked the keycards.. They didn't work again. Went for breakfast. Fridge that had milk, hard boiled eggs and yogurt wasn't at the right temp. Milk cartons were not cold. Tried one and milk was room temp to warm. Yogurt the same way. I went to the front desk and the gentleman looked up for a second. I let him know whomever is in charge of food service needs to temp the fridge because it was not at the right temp. He told me it was the coffee people. Then went back to what he was doing. (I didn't tell him that I have a National Food Management license and extensive food management experience). Hot food also was not at the right temp. I am a IHG member and was very disappointed . I had to pay up front when I made the reservation and do not feel I got what I paid for. Most of the other staff was polite and courteous .

The bed was nice staff was great. The breakfast wasn't too good. The sausage links were hard as a…read morerock. The cinnamon rolls were cold and tasted freezer burnt. We came here because everywhere else you have to be 21 to check in and this place allows 2+ dogs for cheap. It's a little outdated and could use some fixing up also. It smells musty outside the rooms. But the room was alright for a one night stay. They had a pool and a hot tub ( the hot tub was closed) but there's food all around here a Starbucks right next door and a bdubs. The only water they have in the vending machine is Dasani and we don't like Dasani

This place deserves a -5. Absolutely something out of nightmares…read more It is so dirty. The layout of the suits are amazingly asinine. Plus, no waffles. Mr. Sheraton would be rolling in his grave.

Was ok ... no free breakfast is 14.99 pero person and not very good ... beds where comfortable but…read moreunfortunately sheets and pillows smelled musty like not washed.. and jacuzzi currently out of order just had a yellow tape around so ( was kinda dangerous) for little ones . Has potential just needs to do better in cleanliness, and the attention to the small details

Great little spot to stay! Clean rooms, friendly and helpful staff, and accommodating service! I…read moreenjoyed the food, dessert and drinks at the Wissota restaurant located here as well, Tina was awesome and really made me feel at home and also provided outstanding service and wine/food recommendations! They have a nice menu and great happy hour deals. Staying here for 2 weeks and I wouldn't want to be at any other hotel here, the Cobblestone is where it's at!

The hotel is very clean, Starbucks coffee and flavored creamers available 24/7 and a very nice…read morecomplementary breakfast. I would definitely stay here again.

I have stayed in a lot of hotels over the years. It is always hit or miss with super eight…read more Sometimes they are phenomenal, other times you question whether or not you should bring an ultraviolet light to check the room. This one is really nice. The lobby was clean. The front desk attendant was very friendly, and most importantly, the room is good. There is a microwave, fridge, and a decent sized desk. If I am ever in the area again, I would have no problem staying here, once more.

We have stayed at Super 8 Germantown, WI for years on and off every 3 months. We have seen this…read morehotel become a drug haven over the last 2 years. We have talked to the owner several times about drugs being sold in the parking lot in front of us. He is fully aware about what is happening at his hotel. Last time we were here a month ago there were more people living in their cars in the parking lot than staying inside the hotel. If these vehicles aren't leaving every five minutes they stay all day and all night in their vehicle. This time they are so bold, they were tossing drugs down from their 2nd floor windows to the person on the ground. You would have to be incompetent to not know what is going on in this hotel. Our last stay was supposed to be 2 nights. We had thugs around our vehicle. So my husband went down there the 2nd night and moved our vehicle to another parking spot. Then a female swore at him and said "what is your problem?" He said he doesn't like people standing around our vehicle like that. We don't need gun fire to erupt and damage our vehicle. My husband came up to our room on the 2nd floor and had another thug swearing at him in the hall way. So he walked away and we called the Police. The Police came but said they couldn't do much. We realized why they didn't want our vehicle moved because it was covering up their drug dealing activities. We called down to the front desk several times because we were told by the owner last time to call the front desk and they would take care of the issue immediately and that was a lie. We told them to take care of this and boot them out because that was what we were told by the owner last time that he would take care of it. That's a lie. We were afraid for our lives and our vehicle getting damaged so my wife called the front desk about 9pm that we wanted our money back for this night and we are leaving the hotel. So we packed up and went to a different hotel and had a pleasant evening. We all know what's going on about the fentanyl problem at the Texas border. Isn't it surprising that these are all Texas vehicles that are selling drugs in the parking lot. They stay for a month or two then leave and then some more vehicles from Texas come and stay for a few months then leave so nobody gets suspicious of their activity. I've read reviews of pot smell in the whole hotel. Smelly rooms, broken toilets and showers. I believe none of that is important compared to what could happen like being shot, beaten, or mugged in the parking lot going to your vehicle. We have stayed at several super 8's in our life time. This really gives them a black eye and shouldn't have the luxury to be called Super 8 anymore. So please spend the extra $20-$25 to keep your family safe and go to a better hotel. It's not worth getting mugged or shot to save a couple bucks.