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    Super 8 by Wyndham Webster/Rochester

    2.5 (10 reviews)
    ModerateHotels

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    8 years ago

    My family have stayed here many times. For a bare-bones motel this is fine and the staff are friendly and helpful. Very clean and safe.

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    Hampton Inn Rochester-Webster - Meeting Room

    Hampton Inn Rochester-Webster

    (31 reviews)

    $$

    The pool was smaller than I thought, but was perfect for our three kids.  They had a blast!  Also,…read morethe fitness center looked small, but had both cardio and weight options. Heads up, they don't have a generator, so when the power went out, we were out of luck.  (They said that the last time there was a power outage was in 2015, so at least it doesn't seem to happen too often). Super thankful for the kind staff you gave us a refund and helped us out by finding us some flashlights to use and waters to drink.  Mike was a great; we felt taken care of and appreciated. Next time we take a mini vacation to Rochester, we will definitely stay here.  I'm dying to try their hot breakfast buffet, which is available daily and included with your stay.  (Plus it's only 15 minutes from the arena and 4 minutes from my beloved UNOs).

    We have stayed here a few times to visit family that lives near by. This mother's day weekend we…read morehad the kids swim , which the pool area was really dirty this time. After there was only Luke warm water for showers in the AM there was zero hot water. After 10:30 we had to all take cold showers as the issue had not been fixed. We spoke to the manager and ask for a discount she did nothing and said it was to difficult to do. I have called and emailed still nothing. So we won't be staying here again. Also we missed the commentary breakfast having waited to long to shower. No one wants a cold shower when its cold out. Disappointed. The entire place was dirtier than normal.

    Stay & Play Dog Hotel & Daycare

    Stay & Play Dog Hotel & Daycare

    (12 reviews)

    If I could I would give this establishment no stars. I left my toy poodle with them for a 10 day…read moreperiod while I was out of the country. I called them multiple times and texted with the staff to ensure that he was doing alright. I was told that he was "sad", but that he was doing fine and was alright." I retained the text messages to prove this. I left an emergency contact who was my nephew in the event he did not do well or became ill during his stay. My emergency contact was never called. When my husband and I picked him up, he was scared, confused, very dirty and seemed very dazed. I asked if they used any sedation on him and I was told "no" by the owner who identified himself as Tom. (this conversation was done through email) He told me that my dog was not a good fit for the facility. He told me he stayed in his kennel/suite and he had to be hand fed. He told me that his staff tried to clean him after his "accidents". My dog is perfectly trained and has never had accidents. We recently moved back to Rochester, NY from another state. In our previous state he was boarded multiple times and was enrolled in daycare. He NEVER had any issues at any prior establishment and was always returned calm, clean and happy. I feel responsible in some ways because I never was shown the facility beyond the front desk. Although the website has a photo of an outside area, when we picked him up and drove to the back of the building, there was no outdoor space or fenced in play area of any sort. I do not understand why they would have allowed my dog to suffer like that for 10 days without contacting me or my emergency contact. the only reason I can think of is that they wanted their full 10 day fee of $545. I would never leave my pet with this establishment.

    Don't let the small playing space fool you! This is all day play! Has poop bag and trash can for…read moreyou in the grass area next to building. Super competent staff, remembers you by your pet's name. Any special needs for your pet, they also know. No doggy cam but outside the building g does have security cam. Easy drop off and pickup, very efficient. Has packages and weekend special. Quickly cleans up mess when you see accidents. Has super comfy beds for dogs to sleep on all day. They are expanding to a bigger building, can't wait! I only wish there are more locations and they expand out to other parts of western/ central New York!

    Super 8 by Wyndham Webster/Rochester - hotels - Updated May 2026

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