Within 5 minutes of settling into our room, I was grossed out. We arrived super late in the evening…read moreso I was not about to attempt to switch rooms. There was grease or oil stained all over my nightstand. There were crumbs/ debris all over the floor and bed frame. There were pubic hairs on the nightstand. Then I went into the bathroom and immediately noticed a curly and long black hair on the sink counter. Even though it was late, we wanted to sit in the lobby area and chill out. Surprisingly enough, it was much cleaner down there so we relaxed a little before heading to bed. We purchased some drinks from the market and watched television. The front desk person was super friendly, attentive, and nice. We also requested a late check out, which she was able to give us until noon. I wish I got her name because she went out of her way to check on us multiple times while watching tv, including offering us the remote. She was about 5'3", dirty blonde hair, late 40's/ early 50's, Caucasian. Unfortunately we did not make it to breakfast due to us sleeping until after breakfast hours. Shower time was not fun. When I was at the conditioning hair point, the shower floor was flooded. I had to turn off the water to wait for the water to slowly drain. It was a first since the shower had a long strip for a drain. Luckily housekeeping was not pounding on the door when I took a couple minutes longer than noon. The rooms definitely need some checking in on but the staff were nice.

My family from out of town all stayed here for a celebration of life time for our family member…read more They were So helpful and accommodating. Rooms are not that large but they have several large indoor seating areas for gatherings. The indoor pool was great for the kids. Just an amazing clean place to stay. Special shout out to LaKenya who was so helpful in setting this up!

Although it's located just off I-75, it's a little difficult to find the first time. You'll turn at…read morea light, but the entrance to the motel is from a side street which is hidden behind some trees/ bushes. Once you turn on that street, the entrance to the motel parking lot is about a block further. There is a good amount of parking, with handicapped spaces on either side of the entrance. There is also a gravel lot for overflow, but the only vehicles I saw there were ones pulling trailers. The lobby is bright and open, with the check in desk on the right. We have been greeted quickly every time we have stayed here. The desk staff is friendly and helpful. The rooms have all been nice and up to date. The motel is generally quiet, even with various travelling sports teams are staying there. There is a pool we have used a few times. The breakfast is pretty extensive and good. They do a good job of keeping up with demand without making so much it sits there too long. They also have some local sauces to add to your eggs. I would be remiss to not mention Miss Marriott, the stray cat who lives in the area. She is sweet and selectively friendly, and hangs out on the patio outside the dining area most mornings. Overall, we have been pleased with the accommodations as well as the staff here.

Clean rooms, and BIG rooms. The double queen room as a really wide couch that's better than the…read morepullout bed that's underneath it. You could easily sleep 6 in the room without anyone in the floor. They have a free breakfast that's really great too. Put brown sugar and chocolate chips in your waffle mix, with strawberries on top. :)

First time in and only 1 night. This appears to be an older property that has gone through a…read morere-fresh. However many things are not working or not working as expected. One elevator has a violent jolting. TV, is overly complicated to get to work. The hot tub wasn't working and surrounded with caution tape. Curtain rod was detached and sitting in the corner. However the most frustrating was the ice machines. 4th floor out of order, 3rd floor not working either. The 2nd floor machine was worked but it was being held together with twine?\ On the positive the staff seemed friendly and helpful. Another plus was the breakfast had a bit more variety than most Hamptons.

Rooms are old and worn. Our room had loose tile on the floor creating a tripping hazard. Carpet and…read moredoors are worn with holes. Sealant around the tub looks like it was done by a third grader. Commode barely fills up and I had to tell them how to replace the Fluidmaster gasket. Staff are friendly but often do not answer the phone for service. Staff says the phone does not often work. Breakfast was OK but nothing to write home about. I had to beg for an extra cup of coffee and still did not get it.I would give it a 1.5 out of a 5.0. Not what I expected as a Hilton Honors member. I expected a hotel that was up to date with all the amenities. Next time I'll go further down the road for a better hotel! YUK!

We have stayed at this location many times and the last two times it was very unkept. The hall…read morecarpet had outdoor debris, the dinning area carpet had debris on the floor and looked like it hadn't been vacuumed in a while. We just checked into our room (3 people) and had to ask for towels for showers because they left us 2 towels and one wash cloth. When we went for breakfast at 7:30 (on Monday morning), there was very little food available and their mini fridge had only a couple cream cheese and yogurt. No hard boiled eggs. No fruit or milk. Unfortunately , we will be looking for a new location to stay on our travels through Chattanooga.

Run away. Do not say here, it is absolutely gross and the staff is offensive and incompetent. The…read morerooms are all damp to the point where you sit on the beds and they feel like they are wet. The rooms have a foul odor. The manager is never there, and as I was told, "does not keep regular hours." The ice machine was broken the whole time we were there and every time you go in the elevator you take your life in your hands. Most people took the stairs because they were afraid of the elevator. They do not clean regularly. There was a cookie on the floor in our hallway for four days. The staff is a gut punch. They charged us all in advance for the full stay before check-in and proceeded to get a few dozen declines. Carol, the horrific and neurotic person at the front desk blamed everything on her non-existent manger passing it off on him to say he ordered her to do it and it was a regular procedure. Which of course if you have traveled outside of this hotel you know it is not. Carol yells at you on the phone and threatens to cancel your reservation. Even though she cannot recall putting you on hold for 15 minutes and forgetting about you. They charged my card wrong and unlawfully then proceeded to call me rude and yell at me on the phone. Carol, the clear dimmest light of this place, hung up on me five times. The manager will not call you back no matter how many messages you leave him. I honestly believe it is a lie, he does not exist. The insane are running the asylum. I have filed a complaint with IHG Corporate and have contacted my bank to report fraud. And all of this for over $200 a night not including taxes and fees.

I really don't understand why this place even has more the. 1 star reviews. The location isn't too…read morebad maybe that's it? Other than that, it's a dirty hotel, especially for the price about $85 a night after taxes. I've stayed in motel 6s that weren't this bad! Check in was easy, parking is ok. Come up to the room, went to shower, mold along the caulking all around the tub. After seeing that thinking ok, not horrible but still, looked under the sink, lots of dirt, and hair chunks. Went to lay down, pulled back sheets, it looks like they don't do well washing them at all. The doors in the hallway slam, constantly causing noises through the night. The AC somewhat works, and of course dirty, the floor is scuffed and damaged. Going down the stairs, completely dirty. Gave us 2 towels, wanted them to come in change sheets, they came in, put 2 towels and washcloths in, and left the room doing nothing else. DO NOT STAY HERE

The hotel itself was average and worth the price! What made it a five star stay was the front desk…read morestaff. We arrived at the hotel at 7am (with a reservation for the prior night) because it took us that long to drive there! The woman at the front desk was very nice, understanding, and accommodating to us! The friendliness of the staff elevated our stay to five stars! The hotel was clean and basic. We got a smoking room because of our dog and the room smelled as such when entering but it wasn't overpowering once in the room. The room was nice and the bed was comfy. We enjoyed the grab and go style of the breakfast since we were getting in the car for a long drive. Overall, I would recommend this place to anyone traveling with their pet!

The room was spacious and cozy. Breakfast in the morning was pretty decent! Good stay in a…read moreconvenient location!

This was a great spot to spend the night during our road trip to Tampa last week. We arrived really…read morelate in the evening/early morning and since I had already checked in on the app and had the digital room card, I did not need to visit the front desk. They had plenty of parking and we were able to sneak in through a side door so that we did not cause too much of a commotion. The room itself was clean, spacious and a nice temperature upon our arrival. The only downside was that the shower seemed like it had seen better days. It was small and very outdated, but the rest of the bathroom and space looked update and so nice. The best part was that the bed was firm and super comfy! Definitely a good spot to sleep for a few hours. Sadly, since we arrived so late, we did not make it up in time for the breakfast so we missed out on that, but I do know that it would have been a perk had I woken up on time. Oops!

Located along Lafayette, there is a large sign out front so it is easy to find. Be aware as you…read moreenter the parking lot the angle from the street is pretty steep. SUVs won't have any problem but some lower sedans and certainly sports cars may scrape at the entrance. We had made reservations online but did not find out until we checked in they were undergoing pretty extensive renovations. The lobby was blocked off and we had to use a courtesy phone to get the clerk's attention. She then came to a side window and completed the registration. She indicated the foyer we were currently in would be cleaned up by the next morning and they would have a limited breakfast available. This information should have been presented in the online registration portal to allow potential customers to make an informed decision as to whether they wanted to stay there, especially when there is another motel right next door. The room itself was nice. It was older but clean and had all the typical amenities anticipated. We were at the rear of the building so there was no road noise and the room was pretty quiet. The next morning the foyer area included only yogurt and packaged breakfast items. Again, this information was not available prior to booking and no price break was offered for the lack of the advertised breakfast option. This motel may be much improved when the renovations are complete, but potential customers staying during the renovations need to be told of the changes up front.

In terms of judging this hotel by the price point, I have no real complaints. The room was clean…read moreand the staff was friendly. The property looks relatively well maintained. There are a few restaurant options relatively close by and there is a cool Covil War battlefield within minutes and something that you should check out if you stay at this hotel. Be careful going in and out of the driveway, there is a pretty decent dip at the edge of the driveway. All in all, you can't go wrong with the price point at this hotel.

The accommodations were appropriate for this inn, the room was loud (noises through the wall…read more.. clanking?) but we are giving this review because my husband wanted to speak to the manager over a charge we were contesting but she would not answer her door and refused to answer staff calls. My husband waited 15 minutes and still response.

This is a solid four star review. This is not a Hilton or a Four Seasons, kids. That being said,…read moreit's better than nearly any Days Inn, Comfort Inn or America's Best Value Inn I've ever stayed at - and I've stayed in tons. After reading some of the reviews on Hotels.com, I wasn't sure what to expect. Gotta set those expectations correctly, folks! Otherwise, you're gonna be a real joy to be married to...for the fourth time. But I digress. Anyway, this is a newer property. Looks as if it's less than three years old as of Summer 2013. Rooms are basic and clean. Restrooms are sharp, with perfectly functioning fixtures, tubs with showers, and large countertops around the sink. Each room has a decent size refrigerator as well as a microwave. 27-31" television worked fine. Desk and office chair, small couch with ottoman. Bed was firm but not at all hard or uncomfortable. Ample floor space for luggage, hanging space for clothing, and A/C unit also worked like a charm. The walk in rate is completely reasonable and we scored an even better deal online. Staff was friendly, breakfast was better than at the America's Best Value Inn we stayed at the previous night. Bottom line: if you need a safe, clean, quiet, comfy place to sleep, this is it! You won't find a better price for a new property. Oh, and an overall tip for hotel guests: leave the room in good shape, and check your dirty shoes before you come in. Then you won't have to worry about contributing to any property's uncleanness! :-D

I just got to this hotel and it's not nice. I'm staying here for work, and when I checked in the…read morereceptionist told me the shuttle to work leaves at 5:30. I stated that the email I received said it leaves at 6. I suggested they communicate with my company in order to avoid confusion. Another receptionist walked up, and rudely said that they "just tell you what they tell us". I get to my room, and the first thing I notice is there are shoe marks ON THE CEILING! This made me start looking a little closer for other messed up stuff. Even though the room is nonsmoking, the blanket has cigarette holes in it. There are spiderwebs in the corners. The ceiling in the bathroom is peeling. The mirror hasn't been properly cleaned; it has streaks on it. The door isn't properly sealed; when the door is completely closed, there is a draft coming into the room.

New and improved I must say! They switched over to a Choice Hotel and it's great . Rooms were…read morerenovated and the staff is very customer friendly. Reasonable prices and the breakfast is awesome! 10/10 recommended

Arrived very late. Desk person quiet but pleasant. I have small dog. The room was clean, no bad…read moresmells, easy access to door leading to outside grass. Good, hot breakfast. Very pleased.

Nice and clean. We had a room with two queens. My only complaint was that the room had that cold…read moreand damp feel. We couldn't get it to feel "normal" during our one night there.