Within 5 minutes of settling into our room, I was grossed out. We arrived super late in the evening…read moreso I was not about to attempt to switch rooms. There was grease or oil stained all over my nightstand. There were crumbs/ debris all over the floor and bed frame. There were pubic hairs on the nightstand. Then I went into the bathroom and immediately noticed a curly and long black hair on the sink counter. Even though it was late, we wanted to sit in the lobby area and chill out. Surprisingly enough, it was much cleaner down there so we relaxed a little before heading to bed. We purchased some drinks from the market and watched television. The front desk person was super friendly, attentive, and nice. We also requested a late check out, which she was able to give us until noon. I wish I got her name because she went out of her way to check on us multiple times while watching tv, including offering us the remote. She was about 5'3", dirty blonde hair, late 40's/ early 50's, Caucasian. Unfortunately we did not make it to breakfast due to us sleeping until after breakfast hours. Shower time was not fun. When I was at the conditioning hair point, the shower floor was flooded. I had to turn off the water to wait for the water to slowly drain. It was a first since the shower had a long strip for a drain. Luckily housekeeping was not pounding on the door when I took a couple minutes longer than noon. The rooms definitely need some checking in on but the staff were nice.

Stopped for the night while traveling. Arrived late and staff was friendly and helpful. The…read morebreakfast before we left was standard hotel fair, but the area was clean. The room was clean.

Very clean, well kept hotel. The staff was adequate, but not overly helpful. There was a hot…read morebreakfast, though very small selection.

Although it's located just off I-75, it's a little difficult to find the first time. You'll turn at…read morea light, but the entrance to the motel is from a side street which is hidden behind some trees/ bushes. Once you turn on that street, the entrance to the motel parking lot is about a block further. There is a good amount of parking, with handicapped spaces on either side of the entrance. There is also a gravel lot for overflow, but the only vehicles I saw there were ones pulling trailers. The lobby is bright and open, with the check in desk on the right. We have been greeted quickly every time we have stayed here. The desk staff is friendly and helpful. The rooms have all been nice and up to date. The motel is generally quiet, even with various travelling sports teams are staying there. There is a pool we have used a few times. The breakfast is pretty extensive and good. They do a good job of keeping up with demand without making so much it sits there too long. They also have some local sauces to add to your eggs. I would be remiss to not mention Miss Marriott, the stray cat who lives in the area. She is sweet and selectively friendly, and hangs out on the patio outside the dining area most mornings. Overall, we have been pleased with the accommodations as well as the staff here.

Our visit was okay. Property is older somewhat updated especially in the bathroom. Was clean but…read morehad a musty smell. Had to get with the front desk for some Lysol spray. Explanation was room hadn't been used for a few days. Bed was comfortable. Difficult to adjust room temp as the unit was too warm no matter how low I adjusted the thermostat. Bathroom was nice. Breakfast was excellent with the usual hot bar and ready made oatmeal. Parking was convenient. Elevator was creaky and slow. Nice people at front desk.

Third time at this location with group. Very poor breakfast-cold, low quality, food. Roaches in…read moreseveral rooms. No coffee in breakfast lobby several times. Never received replacement hand towels or coffee cups in room after first night. Several in our party had negative experiences. Competitor next door was a much better experience for others in our group. Very disappointed in Hilton and I will not stay here again.

My wife had breathing problems in room that smelled like mold…read more Too cheap to either run or fix hallway A/C Remote control keys worn out for tv. Had to super hard press button Black mold on outside of the hotel I would risk falling asleep at the wheel to ever staying here again

Very upset about my stay. We checked in Friday night from a…read morelong day of driving and settled into our hotel. From the looks of it, our beds seemed clean and the room seemed clean. We had alarms set for 6am to continue driving on and when I woke up, I noticed a Bed bug crawling on the pillow (it was a baby bed bug). Upon inspection, I noticed an adult sized bed bug crawling on the other side of the bed. We were utterly disgusted and have never had this experience elsewhere. We took photos so we had proof to show the desk attendant named Cynthia as well as put both bugs on a napkin and brought them to the front desk. She saw them and squashed them because she said she did not want them to get away. The big bed bug was filled with blood. We felt super gross and asked for garbage bags to put anything we had brought into the room into the bags so we did not bring any home with us. My sister had welts on her legs from being bit in the middle of the night. We asked for the manager to call us back that day. We received a call from the desk attendant saying the manager approved $40 off our stay equating to 25% off. Obviously, with our room being priced at over $150, $40 did not seem fair for all the trouble we had to do to now sort through our stuff when we got home. We later received an email from the manager saying they had "an in house inspector" check out our room and found nothing. Just because you don't visibly see them during the day, does not mean there are no bed bugs. We received another call from another desk attendant and that is when we spoke up asking for at least half our money back from our stay. We did not enjoy the free breakfast they offered, did not get to enjoy the pool, and instead rushed out of the hotel because we did not want to be there any longer. We asked to speak personally with the manager over the phone and it has been about 7 days and no word from anyone. We even sent pictures over email of the ones we took that morning, which are attached to this review. Utterly disgusting and very dissatisfied. Very disappointed in their manager and the managers refusal to call us personally.

The hotel itself was average and worth the price! What made it a five star stay was the front desk…read morestaff. We arrived at the hotel at 7am (with a reservation for the prior night) because it took us that long to drive there! The woman at the front desk was very nice, understanding, and accommodating to us! The friendliness of the staff elevated our stay to five stars! The hotel was clean and basic. We got a smoking room because of our dog and the room smelled as such when entering but it wasn't overpowering once in the room. The room was nice and the bed was comfy. We enjoyed the grab and go style of the breakfast since we were getting in the car for a long drive. Overall, I would recommend this place to anyone traveling with their pet!

I really don't understand why this place even has more the. 1 star reviews. The location isn't too…read morebad maybe that's it? Other than that, it's a dirty hotel, especially for the price about $85 a night after taxes. I've stayed in motel 6s that weren't this bad! Check in was easy, parking is ok. Come up to the room, went to shower, mold along the caulking all around the tub. After seeing that thinking ok, not horrible but still, looked under the sink, lots of dirt, and hair chunks. Went to lay down, pulled back sheets, it looks like they don't do well washing them at all. The doors in the hallway slam, constantly causing noises through the night. The AC somewhat works, and of course dirty, the floor is scuffed and damaged. Going down the stairs, completely dirty. Gave us 2 towels, wanted them to come in change sheets, they came in, put 2 towels and washcloths in, and left the room doing nothing else. DO NOT STAY HERE

The room was spacious and cozy. Breakfast in the morning was pretty decent! Good stay in a…read moreconvenient location!

Very nice Hampton Inn location! Everything was clean, I had plenty of towels and the room stayed…read morenice and cool. They had a recycling area by the elevators which was nice to see. They offer a nice complimentary breakfast which was very clean compared to other locations I've stayed at. They also had a nice workout center and outdoor pool area. They had a variety of snacks you could purchase by the front desk area. This location is surrounded by lots of places to eat and shop: Pizza Bros (my favorite pizza in Chattanooga), Jonathan's, Dairy Queen, Starbucks, Chick-fil-a, Bass Pro Shop, etc. you get the point. There is a lot to do around this hotel. So if you are looking for a nice location to stay at, check it out here. I think you will like this location too. Bottom line is it's clean, it has a great location and is moderately priced. Hope this helps! Cheers & Enjoy!

Rooms were clean and roomy. Quiet and staff were friendly. Will definitely come back when in town…read more. Will recommend them . Any one with a low sitting car will have to watch coming in and out of the entrance and exit was the only problem. The Buick Enclave sits up a little higher and still had to come in at a certain angle on entrance and exit.. Breakfast was good . Definitely. Take the time to stop at the battlefield and the visitor center when in area. If you don't mind the little drive check out the Railhead Station in 122 Gordon St Chickamauga GA , great food and service, was recommended by someone to is for good food.

Located along Lafayette, there is a large sign out front so it is easy to find. Be aware as you…read moreenter the parking lot the angle from the street is pretty steep. SUVs won't have any problem but some lower sedans and certainly sports cars may scrape at the entrance. We had made reservations online but did not find out until we checked in they were undergoing pretty extensive renovations. The lobby was blocked off and we had to use a courtesy phone to get the clerk's attention. She then came to a side window and completed the registration. She indicated the foyer we were currently in would be cleaned up by the next morning and they would have a limited breakfast available. This information should have been presented in the online registration portal to allow potential customers to make an informed decision as to whether they wanted to stay there, especially when there is another motel right next door. The room itself was nice. It was older but clean and had all the typical amenities anticipated. We were at the rear of the building so there was no road noise and the room was pretty quiet. The next morning the foyer area included only yogurt and packaged breakfast items. Again, this information was not available prior to booking and no price break was offered for the lack of the advertised breakfast option. This motel may be much improved when the renovations are complete, but potential customers staying during the renovations need to be told of the changes up front.

The accommodations were appropriate for this inn, the room was loud (noises through the wall…read more.. clanking?) but we are giving this review because my husband wanted to speak to the manager over a charge we were contesting but she would not answer her door and refused to answer staff calls. My husband waited 15 minutes and still response.

This is a solid four star review. This is not a Hilton or a Four Seasons, kids. That being said,…read moreit's better than nearly any Days Inn, Comfort Inn or America's Best Value Inn I've ever stayed at - and I've stayed in tons. After reading some of the reviews on Hotels.com, I wasn't sure what to expect. Gotta set those expectations correctly, folks! Otherwise, you're gonna be a real joy to be married to...for the fourth time. But I digress. Anyway, this is a newer property. Looks as if it's less than three years old as of Summer 2013. Rooms are basic and clean. Restrooms are sharp, with perfectly functioning fixtures, tubs with showers, and large countertops around the sink. Each room has a decent size refrigerator as well as a microwave. 27-31" television worked fine. Desk and office chair, small couch with ottoman. Bed was firm but not at all hard or uncomfortable. Ample floor space for luggage, hanging space for clothing, and A/C unit also worked like a charm. The walk in rate is completely reasonable and we scored an even better deal online. Staff was friendly, breakfast was better than at the America's Best Value Inn we stayed at the previous night. Bottom line: if you need a safe, clean, quiet, comfy place to sleep, this is it! You won't find a better price for a new property. Oh, and an overall tip for hotel guests: leave the room in good shape, and check your dirty shoes before you come in. Then you won't have to worry about contributing to any property's uncleanness! :-D

I just got to this hotel and it's not nice. I'm staying here for work, and when I checked in the…read morereceptionist told me the shuttle to work leaves at 5:30. I stated that the email I received said it leaves at 6. I suggested they communicate with my company in order to avoid confusion. Another receptionist walked up, and rudely said that they "just tell you what they tell us". I get to my room, and the first thing I notice is there are shoe marks ON THE CEILING! This made me start looking a little closer for other messed up stuff. Even though the room is nonsmoking, the blanket has cigarette holes in it. There are spiderwebs in the corners. The ceiling in the bathroom is peeling. The mirror hasn't been properly cleaned; it has streaks on it. The door isn't properly sealed; when the door is completely closed, there is a draft coming into the room.

New and improved I must say! They switched over to a Choice Hotel and it's great . Rooms were…read morerenovated and the staff is very customer friendly. Reasonable prices and the breakfast is awesome! 10/10 recommended

Only giving one star because zero isn't an option. I've stayed at some dumps in my life, never felt…read morethe need to review them, but this place takes the cake. Hands down, absolute worst hotel experience ever. I didn't have pet smells like other reviewers, rather my room (110) was covered in black mold. The wall next to the HVAC is literally black. There is a painting on the wall that's also covered in mold. The room was so damp, the bedding felt wet. I opened a bag of chips in the room and they went stale within 5 minutes. We actually got up at 3:30am just to get the heck out of this place as soon as possible. I let the front desk girl know about the issue. She took my contact info and said a manager would call me. It's been a week and no one has called. Listen, if you're on a long drive and need to sleep, literally just pull over on the side of the road and sleep in a ditch. You'll have better accommodations. Heck, falling asleep at the wheel and crashing might be a better experience than staying in this cow heap of a hotel. This place is beyond disgusting, totally unhealthy, and should be condemned. Also to note, there was black dog hair on the bedding. I have a white cat so it wasn't from my stay. Did they even wash the bedding between guests? Looks like the answer is no. Mmm mmm sleeping in some stranger's dirty bedding. Just what everyone wants when they're paying almost $200 for a hotel room. /s

Nice and clean. We had a room with two queens. My only complaint was that the room had that cold…read moreand damp feel. We couldn't get it to feel "normal" during our one night there.