Terry the General Manager wanted me to write a review, so here goes.
Terry the General Manager was clear to tell me multilple times she was The General Manager and that they were a franchise and Wyndham was Wyndham. Wyndham causes many problems and says anything to the guest booking and she has to fix their mistakes. When In actuality, Terry is the one that creates the problem, fixes them and demands a good review where you mention her name in it. This hotel is run down and dirty, but she will tell you that her hotel is rated number 2 in the state. That does not say much for Iowa. This hotel has basement rooms and cars park up against your windows. There is lots of noise and you have to run the AC to drown out the outside noise. From 12am to 2am the bar crowd hangs outside talking, yelling, fighting, smoking and your room is filled with cigarette smoke. BTW it's a non-smoking hotel. The basement walls had paint bubbling due to water damage. The AC unit had peeling tape wrapped around it. Not sure what the tape was used for. She is old school and uses Liquid Gold over her dated formica furniture and doors. The bedding was dated and faded. You rolled to the center of the bed when you tried to lay down. The sheets and towels were worn out. Burned out light bulbs, dirty bathroom. My brothers room you actually stuck to the floor/carpet so they kept their shoes on. I slept with my cloths on with a towel placed over the bedding, nor did I bath there. She cuts single use keys, so you have to go back to the desk and get your key rekeyed everytime you leave the room. She blames you for having the key too close to your phone. Went back and looked at the pics, this must have been when the hotel was first remodeled. Breakfast is included, but you have to be down before 9am or it's closed, even on the weekend. read more
