Cancel

    Open app

    Search

    Suntrup Ford

    1.0 (1 review)
    Closed 8:30 am - 6:00 pm

    Services - Suntrup Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    14 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Suntrup Ford Photos

    You might also consider

    Recommended Reviews - Suntrup Ford

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Auto Parts & Supplies 1,939 times last month within 15 miles of this business.

    Verify this business

    Napleton Nissan

    Napleton Nissan

    (26 reviews)

    I bought my 2017 Sentra from Jude W. two weeks ago and had a very good experience with both the…read moretest drive and his excellent service as we made our purchase. We are very happy and satisfied. Nicholas P.

    NO STARS1 My daughter purchased a used 2021 Buick Encore…read morefrom Ed Napleton Nissan with less than 68,000 miles on March 3, 2025. On May 5, 2025, she took it in to this Nissan service department complaining about the car shifting hard from park to drive. They noted on ticket that their were no codes and car shifted fine, They told her that that was just the way Buicks were but if it got worse to take it to the Buick dealer. On June 13, 2025 she took the car to Lou Fusz Buick. After test driving the car they determined it needed a new transmission. We then went and confronted the General Sales Manager at Napleton Nissan, Mazin Gheith, explaining our disappointment that they sold her a car with a bad transmission. He asked if she test drove the car! Then asked if there was anything they could do. I said yes pay for a new transmission. He said that it was a good thing we had purchased an extended warranty and that would take care of the cost of them fixing the problem. We said since their service department was not able to properly diagnose the problem and blew off her concerns that she would have the work done at the Buick dealer. Apparently there was a clause in the extended warranty that if there is a Nissan dealer within 20 miles of the vehicle the work must to done by Napleton unless Napleton waives that. That was another big delay, because they didn't know that and it took weeks before the warranty company would approve the repair. Once approved she took the car in to Buick dealer on June 25, but because delay in waiting for parts to be shipped work could not be done until July 20 and completed on July 22, 2025. She had to rent a car for 4 weeks and only 10 days were covered by extended warranty. I went back to Mazin Gheith at Napleton and told him we thought of something he could do and that would be to provide her with a loaner for a few weeks and he said that Buick was the dealer making money off this "let them give her a loaner". So in closing, we will never do business with this dealer again. They are rude, unprofessional, unreliable and have no customer service!

    Advance Auto Parts

    Advance Auto Parts

    (6 reviews)

    Stopped at this location after a poor experience at a competitor looking for an air filter. Adam…read morewent above and beyond any reasonable expectations that I may have had. He cares about customers and represented Advance Auto Parts extremely well and I will definitely be back. Adam is a very valuable asset to your organization!

    If there was a no star rating I would give this location, better yet a particular member - Ken K…read morezero stars. I'm a delivery driver who relies on their car for making a living as a college student. My older car had been having some problems so my friends suggested I buy a rebuilt alternator through Advanced Auto Parts online and they'd help install it. After the installation, my car worked normally for about a week then continued to die. After replacing the battery along with the rebuilt alternator, it was clear my culprit was the defective rebuilt alternator. I was forced to go to an auto repair shop to get a brand new alternator and another couple hundred dollars spent on the problem to finally have it fixed. My plan was to return the defective alternator back to Advanced Auto Parts to get my money back since it didn't work. After talking with Ken K. he told me that he didn't want to refund my alternator since he was concerned with meeting the stores quota for the quarter. I was immeadiately off-put by this comment because if their product didn't work, I wanted my money back. He kept prying me to return it to the store I had picked it up at because it was their problem - not his. He said he would be losing money by giving me a refund and I stated I had already lost enough money buying this product from Advanced Auto Parts and time out of working as a driver. I had to push to get him to give me a refund. This was the most unprofessional customer service interaction I have ever had in my life. He continued to try make an apathetic apology saying that he doesn't understand why a rebuilt alternator would be defective. After all was said and done, he said "I hope that doesn't happen next time and keep in mind you should return it to the store you picked your item up from" well Ken K, there won't be a next time thanks to your off putting social skills.

    Suntrup Ford - autopartssupplies - Updated May 2026

    Loading...
    Loading...
    Loading...