Every 10 years, MO issues new plates. The front plate was able to be removed and replaced with no…read moreissues. The rear plate however tested every ounce of patience I and many others have. The rear bumper has 2 little square pieces that attach to the plastic on the bumper. I tried for about 15 minutes with no success. A neighbor saw me and he tried, also, with no success and much frustration. I drove to a friends home who said he would help me. He was finally able to get one side on. But then the other side chipped, it's just thin plastic. An elderly neighbor of his was walking by with his dog and he offered his help. These two men tried for about 20 minutes. With the little plates and screws falling behind the bumper and needing to bang them out. Then they tried to silicone on another plate. No success. So the old man told me to go to an auto store and get the little plates So here I am. Heather helped me find the license plate hardware I desperately needed. I went out to put it on but was stymied how to do so with part of the hole gone. I went back in and Ben came out. He had it on and held in place in less than 5 minutes! Thank you sooo much to Heather and Ben!

These guys are awesome. I bought a light for my Acura and couldn't get the light in. I went back…read moreinto the store and ask the guys to help and with questions or hesitation they came out and installed the light. Great team!

I bought my 2017 Sentra from Jude W. two weeks ago and had a very good experience with both the…read moretest drive and his excellent service as we made our purchase. We are very happy and satisfied. Nicholas P.

NO STARS1 My daughter purchased a used 2021 Buick Encore…read morefrom Ed Napleton Nissan with less than 68,000 miles on March 3, 2025. On May 5, 2025, she took it in to this Nissan service department complaining about the car shifting hard from park to drive. They noted on ticket that their were no codes and car shifted fine, They told her that that was just the way Buicks were but if it got worse to take it to the Buick dealer. On June 13, 2025 she took the car to Lou Fusz Buick. After test driving the car they determined it needed a new transmission. We then went and confronted the General Sales Manager at Napleton Nissan, Mazin Gheith, explaining our disappointment that they sold her a car with a bad transmission. He asked if she test drove the car! Then asked if there was anything they could do. I said yes pay for a new transmission. He said that it was a good thing we had purchased an extended warranty and that would take care of the cost of them fixing the problem. We said since their service department was not able to properly diagnose the problem and blew off her concerns that she would have the work done at the Buick dealer. Apparently there was a clause in the extended warranty that if there is a Nissan dealer within 20 miles of the vehicle the work must to done by Napleton unless Napleton waives that. That was another big delay, because they didn't know that and it took weeks before the warranty company would approve the repair. Once approved she took the car in to Buick dealer on June 25, but because delay in waiting for parts to be shipped work could not be done until July 20 and completed on July 22, 2025. She had to rent a car for 4 weeks and only 10 days were covered by extended warranty. I went back to Mazin Gheith at Napleton and told him we thought of something he could do and that would be to provide her with a loaner for a few weeks and he said that Buick was the dealer making money off this "let them give her a loaner". So in closing, we will never do business with this dealer again. They are rude, unprofessional, unreliable and have no customer service!

Best experience I've had. Extremely helpful especially the manager Sherill? She is excellentread more

Went to a different Autozone to do a battery check and it came back that I needed a new one, which…read moreI expected. After I made the purchase of a new battery, the associate said they wouldn't be able to install it for me due to being short staffed. Frustrating, but understandable. So I went to this Autozone and the manager there very graciously installed my new battery. I am very appreciative, as it was a Sunday and I was scrambling to find an open mechanic. The manager did the swap in just a few minutes and then processed my battery core refund.

Stopped at this location after a poor experience at a competitor looking for an air filter. Adam…read morewent above and beyond any reasonable expectations that I may have had. He cares about customers and represented Advance Auto Parts extremely well and I will definitely be back. Adam is a very valuable asset to your organization!

If there was a no star rating I would give this location, better yet a particular member - Ken K…read morezero stars. I'm a delivery driver who relies on their car for making a living as a college student. My older car had been having some problems so my friends suggested I buy a rebuilt alternator through Advanced Auto Parts online and they'd help install it. After the installation, my car worked normally for about a week then continued to die. After replacing the battery along with the rebuilt alternator, it was clear my culprit was the defective rebuilt alternator. I was forced to go to an auto repair shop to get a brand new alternator and another couple hundred dollars spent on the problem to finally have it fixed. My plan was to return the defective alternator back to Advanced Auto Parts to get my money back since it didn't work. After talking with Ken K. he told me that he didn't want to refund my alternator since he was concerned with meeting the stores quota for the quarter. I was immeadiately off-put by this comment because if their product didn't work, I wanted my money back. He kept prying me to return it to the store I had picked it up at because it was their problem - not his. He said he would be losing money by giving me a refund and I stated I had already lost enough money buying this product from Advanced Auto Parts and time out of working as a driver. I had to push to get him to give me a refund. This was the most unprofessional customer service interaction I have ever had in my life. He continued to try make an apathetic apology saying that he doesn't understand why a rebuilt alternator would be defective. After all was said and done, he said "I hope that doesn't happen next time and keep in mind you should return it to the store you picked your item up from" well Ken K, there won't be a next time thanks to your off putting social skills.

Jerome W is such a cool guy. I was looking for L shaped Hex's but i wanted a smaller pack. He…read morehelped me find a smaller pack and a cheaper one! Awesome dude!

jadyn, the employee at the counter was very helpful, he helped me find a new battery and with…read moreinstalled my windshield wipers. He's seems very intelligent for a teen his age, although he did get the battery wrong the first time he found the right battery very quickly and apologized right after

I called ahead to see if they could assist with changing light bulbs in my Kona. My daughter has a…read moreRAV4 and those things need a lot of work removing the front to get to them so I check before buying now. I had spoken to Brent who said they could probably assist. I drove there and was quickly acknowledged and we went to the car. The answer was yes, I was shown my choices and purchased them and the wonderful gentlemen went with me back to the car and wrangled both old ones out and inserted the new ones. I am so appreciative of the people at this store. I've gotten great advice several times and each worker has been wonderful. I don't feel like I'm being taken advantage of at this store like some other places

I very recently stopped by the Dorsett Ridge O'Reilly Auto parts to purchase & have installed…read moreheadlight bulbs. This O'Reilly Auto Parts gets my highest recommendation starting with the GM, Brent Jones, who went way above & beyond with his customer care! Great leadership at the top of an organization always filters down through to where the rubber meets the road. He is the real deal!

Very high quality accessories at the right price. Install was perfect and less than 2 hours for…read morebed cover and running boards. Very upbeat, positive service!

I just got my AMP power steps installed today. I absolutely love them…read more Much better than I thought they be. I have a F150 with a 6" lift and this made it so easy to get in. Best spent money!!! Thank you all.

Great purchase experience with Mike Wheeler and team at Suntrup. Professionalism and attention to…read moredetail made our purchase effortless and efficient. Shout out to Kayte too for her professionalism and personal concern in our experience at Suntrup. Way to exceed expectations folks! Stay awesome. Elissa F.

We purchased an F150 a little over two years ago. They sealed an oil pan with silicone and it is…read morenow failing. 3 other mechanics told us this is not correct and now Suntrup wants $2k to fix it?? We had problems after purchasing this vehicle. We paid cash. It was paid for and we still didn't receive it for 5 days due to this very issue. We have had not help from the service department. This whole location is a scam!!! No one even bothered to call us regarding this problem and the truck has been there for 3 days. We got some bullshit excuse about "if you would've brought it in December blah blah blah" No customer service what so ever. We are currently in the market for 2 new vehicles and will not use and Suntrip location or affiliates. They do not stand by their work or vehicles. They just take your money.

I don't recommend this dealership to anyone. I went there to check out a car after work, I told the…read moresales guy I wanted to put 10k down on VW atlas and I was aiming to have my payments be under $400 for 72 months. After a back n forth I left, the finance manager called me and said he got the payment down to $450. I told him I already have a car and I was targeting a certain percentage rate. He called me back an hour later and said he found a way to get the payment down to under $400. I take full responsibility for this negligence because I wasn't explained to that he added 12 extra months of payments to lower my overall monthly payment. I'll pay the car off before 2027. I want this dealership family to know that I am going to work hard enough to buy their business and properties, this city deserves better business owners.

Purchased a used '23 Pathfinder from Napleton Nissan. The finance manager assured me the tax and…read moretitle would be rolled into the loan and had me sign a Power of Attorney and Form 5830 to that effect. When I got the Title, it was a Michigan title still in the dealer's name and now I'm stuck with several thousand dollar tax debt. Deceitful and dishonest. Do not shop here.

I chose to go to Greg's because of the great reviews on here and I'm glad I did. They were able to…read moreget me in within two days and looked at my car the same day. They were very thorough with explaining what work I needed done and gave me a lot to consider when deciding to get the work done or buying a new car. Would recommend!

I had my 2016 Volkswagen Jetta towed in due to my oil, engine lights were on and vehicle was…read morestalling. My car was submitted to and handled by Mike. He was very courteous and easy to deal with. When I got it back is was running properly but they weren't able to determine why engine stayed on. It took about a week just to get the diagnostic completed. My major issue was getting my car back in a timely fashion, due to their backlog.