Had a great experience purchasing our first BMW from Autohaus. Everyone was great to work with,…read morefrom sales, to finance to the "genius" who helped set up our car!!

This was the first time I've been at this location and I also got to meet the owner Peggy. She was…read moreso wonderful and so kind. She really goes above and beyond for her customers. I really enjoyed that she had Oktoberfest for her customers which included hotdogs, brats, cucumber, salad, potato salad, and so much more Oh, and I can't forget nothing Bundt cakes that she had as well and made sure all the staff got one before customers because she wanted them to feel appreciated It goes above and beyond and really cares about their staff. I dealt with Brandy sales associate and she was so lovely to work with. I highly recommend her market for a new or new to you BMW

I could not be happier, when you call and Amanda answers the phone you immediately know this is it…read moreand then when you walk in the doors you know it is true. I felt taken care of immediately with the sales manager, Christine. Everyone is "just" happy. Frank Leta came highly recommended by a neighbor and because of that she will be getting a referral fee. I say, make it your place to purchase your next vehicle. Also, check this out, I got more for my trade in than was offered by Carvana or Car Max. Thank you for treating like a valued customer.

My daughter found a used car online here. She did the online credit form and was told to come on…read morein. When she arrived the (first thing that morning) the car had been sold. She found a second car and was denied being told she needed to find a car under $18k by the manager. She did but was denied again. She found a third car for $13k and denied again. The whole experience for her was a heartbreaking one. Even worse, the manager was misleading about what she could buy while a high pressure salesman wouldn't stop pushing more cars. I would never recommend this experience to anyone, especially a first time buyer.

I could not have asked for a better experience at Honda of Frontenac! April and Blake were both…read moresuch a HUGE help throughout the entire process. April is seriously the sweetest ever! It's been three weeks since I bought my car and she is STILL so, so helpful anytime I have a question or need anything, which really shows how much she cares about her customers even after the sale. Blake was also amazing and made the whole process so easy and stress-free. I absolutely love my car and I love this place! I truly couldn't have asked for a better car-buying experience. I would 100% recommend Honda of Frontenac, especially April and Blake!!

Took our car in for our free oil change. Service tech did not bolt the splash guard completely when…read morethey were done. It came loose while driving and got torn up on the pavement. Called the dealership as they are the only ones that have serviced the car. They said they would not replace it but they would be happy to do it for $500 plus labor. Called a local mechanic and the ordered the same part for $200 and installed it for free. Wouldnt recommend taking your car there for service.

Brandon Hayes was high-pressure and didn't seem to really listen to my needs and wants. I don't…read morerecommend Brandon nor Enterprise Car Sales for this reason. I felt judged by multiple staff members, because my ID wouldn't scan. They treated me like I had a fake ID or something which was pretty funny because I provided my insurance as well and they still had to talk their manager into "letting" me take a test drive. Safe to say, I won't be buying a car from this location or company anytime this century.

I didn't wind up buying anything from this place, but I wanted to leave a review just because my…read moreexperience was fairly positive. I came one evening after just making an appointment maybe thirty minutes beforehand, and I was connected with Raphael. There were two cars that I was interested in, and while one of them wasn't available at the time, I was able to look at the other car I was interested in; the other was at another Enterprise location and not on site at the time. I would have liked an offer to test drive the car I saw, but I acknowledge I arrived here about fifteen minutes before the place closed, which is a little late perhaps. Raphael is a great conversationalist, and after the we met he followed up with me and even let me know when the other car I was interested in was available for viewing/test driving. I will say that he's not the best at remembering our conversations since he called me back more than once after I told him I would need a while before I got back to him, but he's overall friendly and professional. At this point though I had already seen another car in the area that was more competitively priced than Enterprise's, but I'll definitely keep Enterprise in mind for future business.

Brandy was awesome in helping me transact a deal from the West Coast and getting the car on a…read moretransporter. Highly recommend Brandy if you are looking at a car in the Dean Team inventory.

So far every time I have called up here, the service people were extremely kind and helpful.read more

I did not wind up buying from DBC, no fault of theirs, just didn't have the time to go and check…read moreout the lot, but I had a good experience communicating with Paul DeYoung, and felt like he was responsive and friendly, without being too pushy. I'll be sure to check it out in the future.

I would recommend no one buy a Chevy. In my 2019 Chevy equinox Chevrolet decided to use a part in…read morethe breaking system that they knew had a history of failure and they had actually recalled from other vehicles. My daughter was driving my equinox during rush-hour traffic when this part broke, making her brakes almost as hard as a rock, and she barely avoided a collision with a full gasoline, tanker truck, who knows how many lives could've ended because of this brake failure. The broken parts then made their way into my engine, completely ruining my engine and making my car in operable. I tried contacting Chevy, but they have shown me that they do not care about my situation or apparently the safety of their customers. There has even been a new class action lawsuit filed because of all the damage Chevrolet choosing to use this part has caused.

My wife and I recently had an exceptional car-buying experience as a result of Wade Sandrell, our…read moresalesperson who exemplifies what customer service should be at a top-notch level. It was pleasure of purchasing our new high-end Toyota hybrid from Jay Wolfe Toyota, and we can say without hesitation that this was an exceptional experience from beginning to end. What truly distinguished this purchase was the professionalism, character, attentiveness, and genuine care demonstrated by our salesperson, Wade Sandrell. From the moment my wife and I walked into the dealership, Wade Sandrell consistently gave us his undivided attention, patience, and personal commitment. That level of attentiveness continued throughout the entire process, including the approximately four-month wait while our high-end hybrid Toyota was being manufactured at a Toyota production facility. Of course anyone who has ordered a highly sought-after vehicle understands that waiting several months can create uncertainty and anticipation. Wade remained engaged, communicative, professional, and reassuring throughout that entire period. What impressed us most, however, was that Wade's excellence went far beyond simply selling us a vehicle. His genuine way of being, personal values, integrity, character, and commitment to his customers were evident throughout our entire experience. He wasn't simply focused on completing a transaction. He focused on building a relationship, understanding our expectations, answering our questions, paying attention to the smallest details, and making certain that we felt valued every step of the way; that distinction mattered. In fact, Wade Sandrell made the difference in our decision to spend our money at Jay Wolfe Toyota rather than returning to the Lexus or Mercedes-Benz dealerships we have purchased from in the past. When customers have options and especially when they are considering premium and luxury brands, the experience surrounding the purchase can be just as important as the vehicle itself based on our interactions. Wade, on behalf of the Jay Wolfe Toyota dealership earned our business through trust, professionalism, and genuine customer care. His personable approach, attention to detail, responsiveness, patience, and ability to establish a meaningful customer relationship were truly outstanding. He demonstrated that exceptional salesmanship isn't about applying pressure or simply closing a deal. It is about listening, understanding, communicating, serving, and building trust. From a customer's perspective, Wade Sandrell is a model for what a vehicle salesperson should aspire to be and emulate. He represents the type of employee every dealership should want representing its brand. We would also like to extend our sincere appreciation to the Finance Director at Jay Wolfe Toyota. The finance portion of purchasing a new vehicle was thorough, but it was not complicated or stressful, and the entire process was handled with exceptional professionalism and precision. The financial requirements were seamless, organized, transparent, and efficient, helping ensure that the purchase of our new vehicle proceeded smoothly from beginning to completion. My wife and I also appreciated the information and guidance regarding preventative maintenance and available options designed to help us keep our new vehicle in pristine condition, dependable operation, and long-term operational readiness with a high regards for safety. Such level of follow-through reinforced our confidence that our relationship with the Jay Wolfe Toyota dealership extends well beyond the day we drove our new vehicle off the lot. We are immensely appreciative of the dealership owner, our salesperson, Wade Sandrell, the finance director, and the entire Jay Wolfe Toyota organization for the exceptional new vehicle purchasing experience and leadership demonstrated. If you are considering purchasing a Toyota, we highly recommend giving Jay Wolfe Toyota an opportunity to earn your Our five-star rating is easy to give and thoroughly desIerved.

This was a frustrating experience going in for an oil change. It starts when you walk in and see 3…read moreadvisors looking down at their screens and when one looks up and greets you with a "You need help?" The service advisor told me I was in for a wheel rotation despite what the dashboard message said - "Oil maintenance required" . Despite what I set the appointment for and what the vehicle said - he insisted on making his point and ignoring the fact I wanted and need an oil change. Said I was early - never acknowledged that the Toyota dash could be wrong or misleading. Several other employees watched this including other advisers and no one stepped in. This turned into an escalation where he ended up telling me to take my business elsewhere. I did - within 30 minutes I got a call from the manager wanting to make things right because "we got off on the wrong foot" I didn't get off on the wrong foot - the advisor was a condescending jerk who made it all about him being right and proving himself right despite me being there for a simple oil change because the vehicle said I needed oil service. Jay Wolfe service is a miserable outfit and I cannot recommend them at all - especially if you know what you think you want or your car tells you what you want.

I'm a fan of Carmax over a few experiences with the mega chain dealer…read more I took my 2013 Honda CRV in for an appraisal and was promised within 30 minutes a price. I dealt with Branden who was friendly and professional. The store itself was clean and inviting. In around 25 minutes I had an appraisal in my hand for more than I expected. The only thing necessary was to sign over the title. However I was not prepared yet. I would recommend them for the sale of your car or a purchase from their lot. They have always been fair to me.

This location will try and scam you!! Tried to trade in my car they claimed loose dirt on top of…read morethe carpet was evidence of "Major Flooding Damage" and proceeded to knock a ton out of the quote, but they don't normally do this for everyone they said... After I complained that their evidence was ridiculous they said I could get it inspected to prove otherwise and they would honor their quote. Got a shop inspection they said in an absolute twist of events that shockingly it was a clump of dirt on top of carpet like everyone could see. Took it back to CarMax and they knocked $1,000 off because in that week the value had "depreciated". Went with a competitor instead stay away from these people who make a living stealing from others!!