DON'T WASTE YOUR MONEY HERE...PHOTOGRAPHER IS EXTREMELY RUDE!!
Now that is out of the way...here is my review. By far this photographer shouldn't be in the business of photography. She has the worst customer skills that I have ever come across. For one, she is very rude to her customers. She rolls her eyes, gives you attitude, care less for your opinion, and is not worried if you like your pictures or not! "Hurry up and select your pictures!", this is what this lady told my wife when she was selecting which pictures to choose for the package. This is awful because my wife came in here happy to have photos taken of our sons, and she left her very irritated and upset along with myself. This lady is providing a disservice for our community and should not receive a penny of our money.
I feel upset that I have to create a bad review of this place, but I feel that I must make the community aware of this individual. This photographer has another yelp account that received bad reviews as well, so I am sure she started this one in hope that other people would not see that one. Here it is http://www.yelp.com/biz/sunshine-studio-stockton
During the photo session, my wife complained that the photographer would not listen to her request such as a different chair. She took the minimum amount of shots for the package that we selected, and the majority of them were pictures without my son smiling. Her attempts are minimal to motivate children to smile for the pics. Any request made by my wife was met with extreme attitude and rolling eyes. My wife felt very uncomfortable after the photo shoot and considered wanting to get a refund. She makes you pay FIRST before the photo shoot. She probably makes you pay first because she knows that her personality will eventually turn people away. I showed up after the photo shoot due to work to give my wife encouragement since she was already fed up with the photographer. As soon as I first met her, she looked at me right away with a mean stare. I asked her some questions about the packaging and getting different backgrounds and how they would look. She refused to show me what my children would look like with a different background since she uses a digital green background. Then I realized that everything my wife told me was true that she was a very rude individual. She went as far making a rude comment about the backgrounds we chose, "I told her to use this background, but NO, she want other background!!". I wanted to give her a piece of my mind because she was completely rude to my whole family. But, I couldn't because so told us that the photos would not be ready till the next day. I would not give her piece of my mind and then she would retaliate against us and ruin our pictures. This is how bad this individual is.
I am glad that we had the opportunity to experience better photographers such as Lee's photography (sad that they have closed). Photography is a small hobby of mine, and she makes me want to open up my own photography business to show her how to really do it. She either needs to hire more staff if she is overwhelmed, or she needs to take a class in customer service skills. Her rudeness will ruin her business.
I will inform all of my friends, co-workers, people on Facebook, and allow this information to network among the community so that everyone knows that this is a bad photographer. read more