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Captivating Photos

5.0 (1 review)
Closed • 9:00 am - 9:00 pm

Services - Captivating Photos

Event photography

Portraits

Captivating Photos Photos

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11 years ago

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Creative Captions Weddings

Creative Captions Weddings

(22 reviews)

We had the opportunity to work with Shelly from Creative Captions Weddings at a recent Wedding. He…read morewas great to work with, very easy going and very professional. It's always nice to work with other vendors whom are flexible, easy going and professional. Looking forward to working with you again soon!

I really really did not want to write this but even seeing the last post gave me some courage. If I…read morecan help someone not experience what I did, then I feel obligated. The latest review was exactly what I experienced. Shelly not even responding back after being paid in full is to me ridiculous. I am the customer, but yet I am the one calling and being ignored for a product or update. Im afraid to call and ask for what I paid for or even write this review because I really want the memories from my wedding. This is not something someone should ever feel as a customer who is paying for something so sentimental! No one should have to experience that and I would love to update my review to 5 stars if I ever receive a response and get the video I have paid for. I am not the only person who feels this and I know 2 others who are going through exactly this at this very moment! So my reception was February 2019. He said it's slow season and 2 months it should be done. Ok cool. The day of, I hear nothing and they show up with 2 camera guys and I had no issues there. Well, 2 months goes by and delay... ok cool. 3 months crickets and eventually he responds says his phone is lost and ask me what songs I want... which I'm like dude I gave that to you like 2 months ago so hmmm this makes me think you havent event started... now 4 months and I message maybe 1 time a week and he says ok we shall it by end of the month. Well... now end of month and again crickets. No surprise. Meanwhile, my friends are messaging me saying he taped their wedding back in Oct 2018 and they haven't heard from him or received a video. I told him to call them and he never did. She had to ping him repeatedly. Still she has no video. We all paid in full and honestly cannot help but to feel scammed and sad and frustrated. Honestly, if it took 6 months then I wish he would just say that and have our expectations there but he didnt. And now with 2 months to 5 months and hearing no responses back and having others reach out as well about this issue makes me nervous. Shelly I really wish you could atleast be responsive and just give us realistic timelines and just communicate. Your work seems amazing and I would love to see if.

Captivating Photos - eventphotography - Updated May 2026

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