Dropped My Whole Family After 15 Years We have had our THREE…read morechildren as patients of Dr. Newman and McCorkle for over 15 years. Our two oldest are Type 1 Diabetics and with our high deductible insurance, we were trying to mediate costs. It was suggested by a third party that a general physician might take out oldest on and take the place of the pediatrician and the specialist since we were paying upwards of $1500 per child for the year for their quarterly appointments (JUST with the specialist). So we had ONE consultation last October, and of course my oldest son's records were sent over. But insurance changed at the start of the year, which allowed for more coverage, but it did not cover this doctor. We assumed (incorrectly) that Pediatric Partners was still the primary care for all three children. Well, we called to schedule an appointment with a health concern and we were told that they had dropped our ENTIRE FAMILY. Apparently, it is their policy that for "continuity of care" that once one patient leaves, they must all go. I get that you don't want patients jumping around. But seriously? That's it? "Bye! Hope to not see you again!"? Wow! We were floored, and deeply hurt and called several times to try and get more information and express our frustration. I was told, "Our patients are our number one concern." Those are nice words to say, but that is not what is communicated by actions. I was told, "I understand your frustrations," but that was not what was conveyed when there was no "let me see what I can do" or "let me find someone else to see if they can help you." I had to ask for management, and it was apparent the girl I was talking to was glad to get rid of me as she cut me off to interrupt "I'm transferring you now." This does not convey a caring practice. This is what I hear: "You are a commodity, and we have a line of patients to replace you, so we don't mind discarding you." I left a message with the office administrator, but I did not receive a call back. What else am I supposed to gather from these interactions? Circumstances make no difference. Relationships don't matter. Just a cold, hard, callous policy. I called other pediatricians to see if this is the norm, and it was not the policy of those we contacted. This is a HORRID policy, one that demonstrates a lack of true concern and care.

Both Dr. Newman and McCorckle are fantastic with our children. They are kind, personable, and…read moreprofessional and we have always been extremely happy with the service they provide our children. The staff and facilities are great and wait times are reasonable. They provide top notch care and service. They are truly exceptional doctors. That being said, contacting anyone at the office to set up an appointment or for any other reason is a constant issue. The line is constantly busy and I have, on more than one occasion, called for an hour or more before being able to get through to anyone at the office. When you finally do get through, it's to an automated answering system and not an actual staff member, which can be frustrating. They can often be accommodating if you call and try and get an appointment the same day but there have been several occasions where we were unable to get an appointment and we often just take our children to Urgent Care because it's much more convenient. Again the service and care they have provided our children is consistently top notch but the frustration associated with contacting and communicating with anybody at the practice is completely maddening and unreasonable at times. I started calling at 9am this morning and was unable to get through until 10:15 and this is a consistent issue. Extremely frustrating. I'd easily give them a five star review if not for this issue.

I have been taking my four children here for 7 years. The office is clean, the staff are friendly…read moreand polite, the office is organized and efficient (we never wait long and often are taken in early if we arrive early), and dr Martin is so sweet and gentle with the kids. Best doctors office in Athens!

This Pediatric Office is a very large group with FOUR locations - Lawrenceville, Hamilton Mill,…read moreDuluth, and Sugar Hill. They have a very innovative appointment system and the staff is friendly and competent. They have a very superior patient portal to access vitals, results, and book appointments. They also text you appointment confirmations. I typically do not have to wait too long in the waiting room for our appointments. Doctors are knowledgeable, but know sometimes it feels as if you are being rushed. They see a lot of kids, and like to stick a schedule. Sometimes I have to stop the doctors and really have them listen to my concerns and push them to get them to fully understand vs. sticking to the textbook. I have had to drop a doctor in the practice and pick another one up, due to not having a chemistry with them. The good thing is you can pick and choose your doctors since there are so many in each location.

Absolutely professional and the staff is amazing!!! My daughter had emergency surgery and they not…read moreonly checked on her but sent balloons too! It made her day.

I discovered this practice today when I conducted a Google search looking for a new pediatrician…read moreafter both my kids were sick & my current pregnancy twice could t even answer the phone at 10am. I am so excited that I found Dr. Willingham's newly opened practice! Not only could they see both my children but they saw 2 NEW PATIENTS same day! I was super impressed with this and even more impressed with the office when I got there. It was very clean & the staff were just so friendly and thorough. Lastly, my review of the provider. I have 2 teenagers and I am thoroughly impressed with her bedside manner, her attention to detail and overall medical abilities. One of my children is a very involved medical case (to say the least) but she was able to pick up on things and get up to speed fairly quickly. She made sure to speak to them and keep them engaged as patients in their own medical care. Anyone who decides to come here will be very happy with the choice & care they receive.

My son has been a patient of Dr. Willingham since he was born. We followed her to this practice…read morefrom her previous practice because she is the only pediatrician that I trust with my son's care. She is knowledgeable and thorough in her patient care and genuinely loves kids. She has the best staff and a beautiful, clean office.

Dr. Nahas was Very helpful, patient and she answered all our questions. Her staff was so nice to…read moreus. We could get an appointment easily and fast which works great when you have an emergency. They didn't have us waiting, in less than an hour we were out even thought it was a new patient. We would totally recommend her!

From the owner: Dr. Juliana Nahas of Covington Pediatrics serves patients in Covington, Georgia, and surrounding…read morecities. She received her medical degree from McGill University in Canada. After graduating from medical school, Dr. Nahas completed her pediatric specialty training at the University of Vermont. Before joining Covington Pediatrics in the late 1990s, Dr. Nahas spent time traveling and working throughout the United States, gaining experience in treating various demographics and cultures. In addition to traditional pediatric medicine, she is also trained in functional medicine, energy healing, and family relationship coaching. Dr. Nahas offers a number of services at Covington Pediatrics, including well-child visits, immunizations, sick visits, adolescent medicine, asthma management, ADHD management, anxiety treatment, and weight management. Her patients also have access to her non-traditional services. She treats children of all ages, ranging from infants to adolescents. Dr. Nahas knows that every patient is unique, and she customizes her treatment plans to meet the needs of each individual child she treats.

Truly an amazing physician!!! My kids have loved him. He always listens to concerns & takes time…read morewith the kids.

My family and I LOVE Dr. Garrard! He was our family pediatrician from 2004-2012, when we move away…read more We thank him and his staff for all the love they showed our family

Dr. Elder and Mellisa are amazing! I'm so happy that PA was recommended to me. Dr. Elder throughly…read morelistens to parents about the children and offers friendly and helpful advice.

From the owner: Welcome to our practice, where kids come first…read more Our Physicians and Nurse Practitioners operate as a team dedicated to the care and the well-being of your child. We feel that a small group practice environment is beneficial to you for a number of reasons.