Alex arrived sometime before 9am and my daughter answered the door. Asking for me my daughter told him I was still in bed but he told her in a very gruff way to get me out of bed. I got up and went to the door and he immediately said to me "you shouldn't still be in bed at 9:00, I get up at 5:30. It's not good to sleep this late it isn't healthy. Then he proceeded to tell me that the reason my sprinklers did not come on is because the rain sensor will shut the sprinklers down when we have alot of rain, which we did the evening before. He said something about a short in the sensor, it was difficult to really catch everything as he talks fast and very unpleasant. Alex said he reset the sensor and if I wouldn't have been so impatient to water the shrubs that were put in the day before that the sprinklers would have come on in 24 hours. He said there was no way to disable the rain sensor and gave me the bill and left". Later the man that fertilizes my lawn came and I told him what Alex had said. He looked at the sprinkler controls and told me that all Alex did was press the reset button and then upon looking inside the panel he noticed that the rain sensor had never been hooked up, The wires were looped. Now, I had Sunshine Irrigation come out shortly after we bought our house about 8 months ago and they replaced the entire control panel and installed a new rain gauge. This was over 500.00. I was naive because I never had a sprinkler system before. Upon looking over todays invoice I see that Alex listed a system check. Now, I'm not totally sure but I would think that might include turning the sprinklers on. If he would have done that he would have found that several sprinkler heads were clogged with mud and one was gone causing a rather lovely water feature shooting up through my hedges. All in all I feel I have been overcharged and lied to. 85.00 for a service call and pressing 1 button is ridiculous. Maybe it was the insults against me that ran the bill up! It is none of his business why I was in bed, there could be many reasons, insomnia is mine, but again it is none of his business. I did call the office and spoke to the receptionist but I don't expect anything to be done. I will never use this company again. Wish there was a - 5 stars to rate them. read more