Awful attitude, refuse help customers, when you try explaning you're washing and drying they will…read moreinterrupt you as you're talking. Says you have to wash and dry but if someone is paying to use the location why does that matter. Following customers around the location while making my wife uncomfortable.

I give this place 5stars. It's privately owned and it is very clean and the owners give excellent…read morecustomer service. The machines are disinfected and are high quality and get your clothes thoroughly cleaned. The owners guarantee the machines are working correctl. The dryers make your clothes nice and crisp. You get laundromat greatness for affordable prices.

DO NOT USE THEIR WASH AND FOLD DROP OFF SERVICE!!!! They lost/gave away at least 1k worth of my…read morefamily's clothes! We just got back from vacation and everything was worn once!!!! All I got back was 1 bathing suit, 2 dresses, 2 shorts, and 1 tank! My son got back 2 shirts, 2 swim shorts, 1 bathing suit, 3 shorts, 1 pair of pj's, my husband got back his work clothes! I dropped off 2 WEEKS WORTH OF CLOTHES! And the best they can tell me is they'll look at the cameras. Ok, cool, but the clothes obviously aren't at their facility so what will they do to replace them? The manager said "I don't know". ARE YOU KIDDING ME?!?! I'm missing bathing suits for everyone in my family, shorts for everyone in my family, my tops, my boys shirts, jeans, EVERYTHING BRAND NEW!!! Update: Just got a call from the manager, this time I talked to a female manager but the manager I talked to from before was male... she called to say she found a bag of clothes and started going through it. After the first couple of items she listed I knew it wasnt mine at all. When I told her none of its mine, her attitude changed from nice to snotty as if I ruined her "hero" moment. She said they'll look over the cameras and I asked does it really have to take 24 hours? She replied snotty again saying I dont know. Then I said "I just dont see why it has to take 24 hrs when he started looking at the cameras when I was at the facility" she said he has to look at it frame by frame for an 8 hr shift. Then rudely said "well bye". So not only is there a confusion on how many managers there are but it sounds like they also lost someone else's clothes too. They're the ones who lost my family's clothes and acting like I'm being a pain. UPDATE: Over 24 hrs later, they called me. This time it was the male again. Stating he looked through the cameras and my family's clothes weren't missing on their end. THAT'S PHYSICALLY IMPOSSIBLE! I gave them $73 in weight of clothes and DID NOT get that back! When I asked if I could see the cameras for myself, he replied just as snotty like a child "no" the fact that I had to correct him on his attitude toward me was very sad. I told him they lost my clothes so what are they going to do to make it right amd he suggested to file a police report against them. Everyone here needs to be evaluated again and given a course on customer amd phone etiquette. They think just because they don't have a big fancy job that they don't have to treat customers with respect. I swear I was talking to a 10 year old on the phone. Sad.

The place was clean and washer and dryers well maintained. I was able to get 3 loads washed and…read moredried in 1.25 hrs. Great place if you need a laundry service.

This is the chillest, coolest laundry mat in the city and of course it's in Clintonville! I have…read morebeen coming here for about 6 months since my buildings dryers keep going in and out of actually drying the clothes. So since I kept losing coins to faulty dryers I just come to this place! Stick it to the man I say! Lol kidding, this laundry mat has so many great cafes and bakeries near it, I just find it as an excuse to go shopping when my clothes are drying or go for a long walk with some coffee up-and-down High street. This place is great For people who want their clothes super dry! Large loads as well! You go to the counter and get 1$ gold coins for all the machines which is actually pretty good idea to keep things consistent. The workers are friendly and kind! 5 stars for great service!

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

Sun is great with the all the customers and the place is always very clean. Sun highly…read moreconscientious and does a great job!

There is a wash and tan that I go to infrequently on broad in Westgate…read more Very clean! The young lady that always greets folks and wishes them to have a good day should be paid more than whatever she makes. Good service is hard to find

The place is clean, well lit, and the machines worked great. The best thing, though, is Willy, the…read moreattendant who helped me figure thins out with patience and a smile. thanks, Willy!

Been there twice very clean the person I was cleaning the place. It was a real nice person so I…read morewill go back and I will recommend it.

I NEVER thought I would have to post on here such a BAD review of this "historic" laundrymat just…read moresouth of downtown Grove City OHIO - across from the skating rink and trailer park on Broadway. I have always been proud to give a referral to this little, old, business. But I can NO LONGER say that any more. 0 Stars - and I have actually been requested to NOT ever return to this business. Friday May 22nd I hobbled into to do a out $30 worth of laundry that I had piled up in the last six weeks due to being in the hospital with a mTBI and concussion plus other injuries. This was my first outing ALONE since being released from the hospital Monday. After struggling to get my laundry out of my vehicle, I used a laundry cart as a walker instead of taking my new rollerator walker in also. Carol noticed I wasn't doing well but she never broke off her conversation with whoever it was that she was bending their ear to ask if I was OK. Even though the night before I told her I wasn't doing well and would tell her all about when I saw her at the laundrymat to do my backlog of laundry. No problem, but after I got my things inside, she did look over and ask if I was doing Ok? I said No but I would talk to her after I went to the bathroom. No problem there either except I had to repeat myself 3 times so that she could "hear" me because I was "spent" already after just unloading car and getting things inside. Ok, so I went to the bathroom, as I was finishing in the bathroom (that doesn't even have a sink to wash up after doing your business) I saw at least 5 of varying sizes but all very active Roaches. I went out and quietly told her there were roaches in the bathroom. She acted like I shouldn't worry about it because, Dave, the owner, and her spray but they can't get them all. And they don't bother her anymore because she even has them at her apartment. I told her that I need to get my stuff outside and asked her if she had any extra ROACH spray to spray my stuff outside before putting it all back in my car. She acted like I was being hysterical and unreasonably making such a request. WOW! Needless to say I ended up asking GCPD to assist in getting my laundry out of there because I didn't/couldn't have enough energy left after all the arguing she was giving me. Oh - I've been told by GCPD that the owner has asked that I never return there WoW! Fine by me

The only reason I've been coming here for 8 years is because it is literally the closest laundromat…read moreto where I live. No other reason. Unless you are extremely close by, don't bother coming here. And even then, consider going somewhere else. Carol is so incredibly rude. I have never seen a place employ such a rude person for so many years. I have seen and heard way too much from her. The fact that she still works here and doesn't seem to receive any repercussions for her behavior, tells me all I need to know about the owner too. The other employees aren't exactly great either, but nowhere near as rude as Carol. I get that people have bad days, especially in customer service positions, but this is beyond just having a bad day. It's just outright poor character. On top of the poor customer service, there are giant cockroaches. I've worked for various cleaning companies so I am well aware that all commercial buildings have bugs, often including cockroaches, but these are HUGE and just run all around the place. It's getting worse and they don't seem to care. The bathroom is small and doesn't have a sink... the sink is out between some of the washers. Gross. Put a sink in the bathroom. There is also no air conditioning and it gets very hot during the summer. They just prop the doors open and turn on fans, which is better than nothing, but it lets a bunch of flys in. It's so hot that I can't be bothered to come in during the day - only later once the sun has gone down and it's less crowded. I'm done with this place. I will pay more to go somewhere else even if it's a bit further.

I needed a place to clean my large comforter. This place had ample parking, it was clean. many…read moreoptions for payment, spacious and quiet. The attendant was very helpful and the choices of machines to use was convenient. I'll be coming back in the future. Highly recommended.

Did a laundry drop on a work trip in town. Dropped off on the way to work and was ready before…read morenoon. Fast turn around!

10 out of 10 will come again...the stay is friendly and helpful, my Suit and Jacket was done on…read moretime for an event

Do not take your clothes here! They left Blue streaks stains on my clothes. They created new stains…read moreon my clothes and couldnt get it out. They ruined my dress shirt!!! This is the second time they have done this to my clothes