I had a good experience at Princess Royale Oceanfront Resort in Ocean City, MD. The hotel doesn't…read moreseem upscale from the curb, but upon entry to the lobby, the water displays, glass decor, and sterile color schemes give a Miami beach hotel feel. In true resort fashion, there are many amenities on site including dining, spa, leisure, indoor pool, etc. There's even a coffee shop, souvenir shop, and arcade on site. The indoor pool is perfect for non-beach goers and those simply wanting to enjoy the relaxation of indoor swimming. The pool is located at The Atrium where there is an indoor tiki bar and mini arcade. During my stay there was a live band performing in The Atrium which livened an otherwise gloomy beach day. Right outside the beachside entrance to the pool is a bar and grill. You can walk out to the beach from The Atrium. There's a beach service available to rent chair, umbrellas, and cabanas. Multiple payment options are available. The suites overlooking The Atrium offer a great view of the pool, bars, and the floor to ceiling glass giving open sight lines to the beach. The room accommodations were very good. Very clean and spacious. There is parking on site in two areas: connected to the hotel, and across from the main entrance. It can be a nightmare to find convenient parking during the summer after hours. I found myself returning to the hotel shortly after dusk every day just to get a parking spot near the hotel entrance without having to park on the top level in the garage. During my stay, the parking lot connected to the hotel seemed to also be a storage space for the hotel, making for tight spaces in some areas. Nevertheless, on site parking is always a plus. Overall, a good experience at this hotel.

Repeat customer and I am shocked and how little they actually care about keeping customers coming…read moreback. Truly awful customer service from the bottom to top of staff. My daughter had a medical emergency and the lack of sympathy of the staff just shocked me. Wouldn't allow a date change and insisted of charging despite me literally calling from the emergency room. They were even rude in the email response through the 3rd party site I booked through. Do not give them your business, so many better places to stay where staff is properly trained and professional in their conduct.

The Carousel is in a good location, with great views, in walkable Ocean City. You can see, and can…read morewalk right on to OC's beautiful beach. The boardwalk is beyond walking distance, so you will have to drive and pay to park there, or buy a bus pass. Still, there are other attractions in the immediate area. We stayed in Condo 602, at a 3-bedroom, 2-bathroom condo on the 6th floor of the Carousel. The living room and master bedroom have fantastic ocean views. The master has a king bed, the second two queen beds, and the third 2 singles, so it sleeps 6 comfortably and children can share the beds in the second bedroom. The beds in this particular condo were firm and comfortable. The condo is great for families, extended families, three couples, and groups of friends, but not cost efficient for just one couple. For groups of at least four, the number this condo accommodates makes it as cost efficient as you can get in the current market. We were three couples who are friends. The couple who took the master bedroom paid more of the bill than the other two. You can also walk to a Food Lion supermarket right across the street, and to a range of restaurants. The kitchen is well equipped. You can cook from scratch, store food, and supplement a takeout order, thus making dining over a week-long vacation convenient and cost efficient. The common area is enough room for a group of people to hang out in. There is an open plan with kitchen, dining area and living room, plus a furnished balcony that runs the length of the entire condo (living room and master bedroom). You can access the balcony from both rooms. The east-facing windows are floor to ceiling, comprising the entire eastern exposure. This adds to the ambiance and provides a great ocean view. You can sit at a picnic table on the bay-side deck. You can watch the sun set in the west if you get tired of looking at the ocean in the east. There are negative reviews that note that the Carousel is older and noisy, but most of the these relate to the hotel rooms rather than the condos. I read that the lower hotel portion is noisy with various activities going on, but the 6th floor is above all that. Still, there are some caveats: The hotel is boisterous and seems geared for families with children, but not for romantic get-aways. The 2nd and 3rd bedrooms lack views, unlike the master, which has an ocean view. The internet is slow. During busy times, the elevators get busy. We occasionally walked down 5 flights. The boardwalk is beyond walking distance, so you will have to drive or buy a bus pass. Still, the Carousel is a good base of operations for a beach vacation. The 3-bedroom condo on the 6th floor at the Carousel was convenient, comfortable and as cost efficient as you can get in the current market. If we can get another group together, we will happily return.

Location, location, location! That was by far the best part of staying at the Carousel. If you…read moredon't want to get in your car all week, you don't have to. The beach, restaurants, shops, and everything you need are right there. We stayed in a beachfront condo on the 15th floor. The view was absolutely incredible and made waking up every morning worth it. The only downside was that there are only two elevators for the condos, so there could be a wait during busy times. Was there some sand on the carpet? Yes-but you're staying at the beach, so that's to be expected. The hotel is definitely showing its age, but it was clean enough for us, and every employee we interacted with was friendly, kind, and accommodating. We also appreciated that towels were available at both the indoor and outdoor pools, and having the indoor ice skating rink was a fun bonus, especially for families. If you're looking for a luxury, newly renovated resort, this probably isn't it. Also it's a drive to the boardwalk. But if you want an affordable beachfront stay in a fantastic location with great views and friendly staff, the Carousel is absolutely worth considering. We'd stay again.

I have been coming here for around 3 years and each time my experience has got worse and worse. I…read morejust recently left and the room i stayed in was not up to standards. We had a great view of the pool, the bay, and fagers island. But our bed was rock hard and very uncomfortable. We basically had zero water pressure in the shower and it turned cold fast. When we arrived the floor was kinda dirty but manageable. I am convinced the AC in our room didn't work because every time we tried to turn it down or turn the fan on we couldn't hear or feel it. The elevators were sort of scary as someone who is not scared of anything. We had an amazing time but it was sooo hot in our room. Would not have survived without the fan in the closet.

We stayed a week in a one bedroom suite we got last minute through our Bluegreen Resort. We had…read morenever been to Ocean City and had other business in this area. We wore glad the room had a refrigerator and a two burner cooktop so we could cook in the room. Many of the restaurants in town were closed since we were here in March and their season has not started and Covid has closed many businesses in the off season. We enjoyed the resort and they followed Covid guidelines. Masks are mandatory when inside the building for everyone's safety. Maryland residents must limit travel to essential purposes. People entering Maryland must self-quarantine for 10 days or obtain a negative COVID-19 test result. People arriving from Delaware, Pennsylvania, Virginia, West Virginia, and the District of Columbia are exempt.

Everything was lovely. I'm a owner I love the place. Our kids grew up there, we went every summer…read more We fished swam ate crabs and have a good old time. Love the crabs, we went crabbing bought bushels of crabs. Maryland has the best seafood.

Full kitchen with anything you might need. Nice big clean private hot tub. If you're lucky enough…read moreto be on the canal, you have a nice view. Easy walk to restaurants and the beach. Staff friendly and responsive to needs. A little dated but clean and comfy.

Great pool and MOSTLY good service, BUT, the employee (an older woman with short grey hair), who…read moreran the bathroom window, was so unbelievably rude. She had such an unneeded attitude and was inattentive to all the people who needed to enter the bathroom. (She needed to press a button to unlock the bathroom). So her one job (pressing a button) was so draining that she failed to even pay attention to people simply trying to enter the restroom. I will never understand how people can live life being so miserable. Great experience other than this lady.

At 26 years old I cannot imagine a summer without a visit to the Ocean Pines Beach club. My…read moregrandparents have been members since before I was born and I've never had anything but wonderful service. The food is well prepared, the bar has great prices and the grounds themselves are always well kept. Ocean Pines association is a well kept part of Ocean city that I hope is here to stay.