after a rough start with Ergeon I had made a decision to not do business with them. However, a…read moremanager reached and after speaking with him, I decided to give them a second chance. The price for the job was right and the crew they sent out was phenomenal I am retracting my first one star review and changing that to a five! I would use them again and refer others in need of a fence.

The quality of the work is terrible and there was poor communication. The work was supposed to be…read morecompleted on June 19. There were issues. I contacted the company several times via email. Text message and phone calls. They said the issue was escalated. They sent the installers back out. I showed them the issues. It is now July 7, and they just sent me a text message and said that they would be back out this Saturday to fix all the issues. I hired this company as a contractor as I don't have a lot of free time and I like the idea of them overseeing the project. I would recommend going directly with a company instead.

Dan and his crew are fantastic. They are honest, hardworking, reliable, extremely professional, and…read morefriendly. Their work is exceptional and Dan's suggestions regarding landscaping are invaluable. He landscaped my backyard and recently (2026) removed my front lawn and did an incredible job redesigning it so it is drought tolerant and will save us a ton of money on our next water bill. I very highly recommend them!

He diagnosed and solved my problem without over charging. A genuinely nice guy as well.read more

Had a new door installed last month. Office team was professional and answered all our questions…read more Mike was on time and courteous. Only thing is they were running about 20 minutes behind schedule but called to let me know. Happy with the result.

From the owner: At Dinsmore Gates Services, we're revolutionizing Jacksonville's iron fence and gate industry with…read morecutting-edge design and unmatched craftsmanship. Since 2009, we've been pushing boundaries and setting new standards in custom iron work, combining time-honored metalworking techniques with modern engineering precision. Our expert team, led by Braden, transforms ordinary properties into secure, sophisticated spaces with our signature blend of durability and artistic flair. From automated security gates to ornamental iron fences, we're not just installing barriers – we're creating architectural statements that enhance property value and curb appeal. Our innovative approach to design, coupled with state-of-the-art installation methods and premium materials, has made us Jacksonville's go-to choice for discerning property owners. We pride ourselves on offering smart security solutions that seamlessly blend technology with timeless aesthetics, ensuring your property stands out while staying secure.

They installed a wood fence with a large gate about 4 years ago and did a fantastic job! We had a…read moremassive storm come through 2 days ago that damaged the gate and I was worried my dogs would get out. MIke came out personally and fixed it quickly in this heat with a smile! Highly recommend.

The crew that arrived did good work or so it seemed. A year and a half later 4 posts rotted…read morethrough due to incorrect install of the concrete support and the fence began leaning. They cupped the concrete so the water just pooled around the posts. I tried many times to get them to fix it at MY COST because I just wanted it fixed without a fight but after several missed appointments on their end they ultimately never showed. After 2 months of chasing I finally gave up. Run away from these people.

This process should NEVER have gone on as long as it did, especially for a project costing over…read more$6,000. What should have been a straightforward fence installation turned into weeks of stress, frustration, and constant follow-up on our end. I want to be clear: our sales representative, Harold Dumas, was the only positive part of this experience in the beginning. He was friendly, professional, and communicative up until the project was ready to begin. After that point, communication completely fell apart. My husband would receive early morning calls saying, "We're ready to start," with no prior scheduling confirmation and no reasonable timeframe given. We have neighbors with children and pets who require notice for safety reasons. Instead, crews were ready to show up before we had even been given the opportunity to inform anyone around us. It was inconsiderate and completely unprofessional. Not only that, but because the initial work was not done correctly, the crew had to come back out and redo sections of the fence. That meant coordinating schedules, notifying neighbors, securing pets, and rearranging our own work obligations all over again. This entire process had to happen twice because the job wasn't done properly the first time. When issues arose and we were trying to get things scheduled and confirm days, my husband called and texted Harold and received no response. When I called the office, I was told I needed to speak with Harold -- the same person who was not responding. We were sent in circles trying to get answers about a project we had already paid thousands of dollars for. As for the workmanship itself: I will be posting photos. Corners were literally cut. Nails were sticking out of the fence. Some boards were missed entirely and never nailed down. This is basic installation work and there is absolutely no excuse for that level of carelessness. The "cleanup" was just as alarming. Trash was left on both our property and our neighbor's property. A stack of nails was left sitting on top of our A/C unit where they could have fallen in and caused damage. Nails that were ground off because they were protruding were left scattered on the ground. Children play in these yards. Dogs run freely. The fact that we even have to worry about someone getting injured because of leftover debris is outrageous. At this point, the biggest issue is trust. After everything we've experienced, I am already questioning the integrity of the work behind what we can't see. When visible details are this sloppy, it is hard to feel confident in the structural quality of the rest. I regret convincing my husband to use this company. We expected professionalism, quality, and accountability. Instead, we got poor communication, substandard workmanship, and a drawn-out process that never should have happened.

I had this company, install a fence and a gate with operator at the end of my driveway. Fence…read moreinstallation was good. The gate has had constant issues for the last seven months following install. Finally, it broke altogether and I cannot get anyone to come help me fix it. Service manager is extremely unresponsive, and misdiagnosed the problem with the gate a few times before, ignoring my calls for help altogether. Very disappointed in my experience with Armstrong. I would not recommend using them.

Very responsive, when I contacted them; they wrote back right away. I wanted an estimate for a…read moredeck rebuild with composite wood. I have the measurements and know what I want. They wanted to come right out to give me an estimate. Before I did that, I wanted to be sure I had saved enough money so wanted a price range. They were very understanding and gave a range and noted the items that may make a difference. I don't have enough money yet, but they were so helpful and friendly, I say to give them a chance if you have a project.

I HIGHLY recommend this company for any deck work. Fairly priced, they were incredibly punctual and…read morereliable. They showed up on day one in the rain and continued to work through it. They replaced three sets of stairs and my 22 foot deck focusing on safety which I really appreciated. Not only does it look great, I feel confident in the structure. Looking forward to hosting people on my newly redone deck! I cannot say enough positive things about their business ethic. Hire them. You won't regret it! They are definitely getting future work from me. Thank you so very much, guys!

Stuck with me through multiple design iterations for a tight gate in a tricky spot subject to…read morehistorical rules. Under budget under schedule what more can you ask these days??? gonna look even better when the wood is cured and painted. thx Colt!

We were in need of new fencing for Mom's house. There was no privacy at the back of the house and…read moreno way to keep anyone out. We had several contractors come out and give us proposals. We were happy with the detailed estimate and pricing provided by Josh. We made a few changes which Josh received well and provided new pricing. The installation crew had over 25 years of experience which I welcomed. The old fencing was removed and completely replaced with the highest quality fencing. I had never seen a metal reinforced gate before. Impressive! Thank you Duval Fence Company for the quality and professional job replacing our fence.

The best fence company in Jacksonville. Affordable, efficient, on time…read more No need to go to the big box companies they are the best.

Do not use this company! None of their work is guaranteed. Our fence fell apart in less than 2…read moreyears. All we received were promises that Daryl was coming out and of course no show! No call back!