after a rough start with Ergeon I had made a decision to not do business with them. However, a…read moremanager reached and after speaking with him, I decided to give them a second chance. The price for the job was right and the crew they sent out was phenomenal I am retracting my first one star review and changing that to a five! I would use them again and refer others in need of a fence.

Darcy was amazing walking me through the quote process and answered all the questions i had…read more Everything was explained clearly and the price offered was very fair.

He diagnosed and solved my problem without over charging. A genuinely nice guy as well.read more

Dan did a great job installing a long board on board fence with lots of prep work needed second to…read morechaos on the other side. He meticulously leveled each board. He also built gates for us. Super nice fellow, honest, hard working, and I hope to hire him for landscaping soon too.

Had a new door installed last month. Office team was professional and answered all our questions…read more Mike was on time and courteous. Only thing is they were running about 20 minutes behind schedule but called to let me know. Happy with the result.

From the owner: At Dinsmore Gates Services, we're revolutionizing Jacksonville's iron fence and gate industry with…read morecutting-edge design and unmatched craftsmanship. Since 2009, we've been pushing boundaries and setting new standards in custom iron work, combining time-honored metalworking techniques with modern engineering precision. Our expert team, led by Braden, transforms ordinary properties into secure, sophisticated spaces with our signature blend of durability and artistic flair. From automated security gates to ornamental iron fences, we're not just installing barriers – we're creating architectural statements that enhance property value and curb appeal. Our innovative approach to design, coupled with state-of-the-art installation methods and premium materials, has made us Jacksonville's go-to choice for discerning property owners. We pride ourselves on offering smart security solutions that seamlessly blend technology with timeless aesthetics, ensuring your property stands out while staying secure.

The crew that arrived did good work or so it seemed. A year and a half later 4 posts rotted…read morethrough due to incorrect install of the concrete support and the fence began leaning. They cupped the concrete so the water just pooled around the posts. I tried many times to get them to fix it at MY COST because I just wanted it fixed without a fight but after several missed appointments on their end they ultimately never showed. After 2 months of chasing I finally gave up. Run away from these people.

No service after the sale. Bibbs put up a fence for me and replaced one gate and repaired a…read moresecond. The repaired gate failed within a month, probably not their fault, but I have spent two months asking for a visit to get it fixed. Five contacts, five replies, zero service. I finally fixed it myself. Stand behind your work or say no.

This process should NEVER have gone on as long as it did, especially for a project costing over…read more$6,000. What should have been a straightforward fence installation turned into weeks of stress, frustration, and constant follow-up on our end. I want to be clear: our sales representative, Harold Dumas, was the only positive part of this experience in the beginning. He was friendly, professional, and communicative up until the project was ready to begin. After that point, communication completely fell apart. My husband would receive early morning calls saying, "We're ready to start," with no prior scheduling confirmation and no reasonable timeframe given. We have neighbors with children and pets who require notice for safety reasons. Instead, crews were ready to show up before we had even been given the opportunity to inform anyone around us. It was inconsiderate and completely unprofessional. Not only that, but because the initial work was not done correctly, the crew had to come back out and redo sections of the fence. That meant coordinating schedules, notifying neighbors, securing pets, and rearranging our own work obligations all over again. This entire process had to happen twice because the job wasn't done properly the first time. When issues arose and we were trying to get things scheduled and confirm days, my husband called and texted Harold and received no response. When I called the office, I was told I needed to speak with Harold -- the same person who was not responding. We were sent in circles trying to get answers about a project we had already paid thousands of dollars for. As for the workmanship itself: I will be posting photos. Corners were literally cut. Nails were sticking out of the fence. Some boards were missed entirely and never nailed down. This is basic installation work and there is absolutely no excuse for that level of carelessness. The "cleanup" was just as alarming. Trash was left on both our property and our neighbor's property. A stack of nails was left sitting on top of our A/C unit where they could have fallen in and caused damage. Nails that were ground off because they were protruding were left scattered on the ground. Children play in these yards. Dogs run freely. The fact that we even have to worry about someone getting injured because of leftover debris is outrageous. At this point, the biggest issue is trust. After everything we've experienced, I am already questioning the integrity of the work behind what we can't see. When visible details are this sloppy, it is hard to feel confident in the structural quality of the rest. I regret convincing my husband to use this company. We expected professionalism, quality, and accountability. Instead, we got poor communication, substandard workmanship, and a drawn-out process that never should have happened.

I had this company, install a fence and a gate with operator at the end of my driveway. Fence…read moreinstallation was good. The gate has had constant issues for the last seven months following install. Finally, it broke altogether and I cannot get anyone to come help me fix it. Service manager is extremely unresponsive, and misdiagnosed the problem with the gate a few times before, ignoring my calls for help altogether. Very disappointed in my experience with Armstrong. I would not recommend using them.

Very responsive, when I contacted them; they wrote back right away. I wanted an estimate for a…read moredeck rebuild with composite wood. I have the measurements and know what I want. They wanted to come right out to give me an estimate. Before I did that, I wanted to be sure I had saved enough money so wanted a price range. They were very understanding and gave a range and noted the items that may make a difference. I don't have enough money yet, but they were so helpful and friendly, I say to give them a chance if you have a project.

I HIGHLY recommend this company for any deck work. Fairly priced, they were incredibly punctual and…read morereliable. They showed up on day one in the rain and continued to work through it. They replaced three sets of stairs and my 22 foot deck focusing on safety which I really appreciated. Not only does it look great, I feel confident in the structure. Looking forward to hosting people on my newly redone deck! I cannot say enough positive things about their business ethic. Hire them. You won't regret it! They are definitely getting future work from me. Thank you so very much, guys!

Stuck with me through multiple design iterations for a tight gate in a tricky spot subject to…read morehistorical rules. Under budget under schedule what more can you ask these days??? gonna look even better when the wood is cured and painted. thx Colt!

We were in need of new fencing for Mom's house. There was no privacy at the back of the house and…read moreno way to keep anyone out. We had several contractors come out and give us proposals. We were happy with the detailed estimate and pricing provided by Josh. We made a few changes which Josh received well and provided new pricing. The installation crew had over 25 years of experience which I welcomed. The old fencing was removed and completely replaced with the highest quality fencing. I had never seen a metal reinforced gate before. Impressive! Thank you Duval Fence Company for the quality and professional job replacing our fence.

The best fence company in Jacksonville. Affordable, efficient, on time…read more No need to go to the big box companies they are the best.

Do not use this company! None of their work is guaranteed. Our fence fell apart in less than 2…read moreyears. All we received were promises that Daryl was coming out and of course no show! No call back!