I was referred to Mills & Shannon, DDS by a friend. When I first arrived I done my paperwork and…read morewas taken in immediately. No wait. The staff was very friendly and informative. Im from Austinville, Va., which is 70 miles away, and I've never been to a dentist that is so thorough and they explain every little detail about what their doing. They also explain all choices and cost so the decision is yours. Your made as comfortable as possible through all procedures. I know no one wants to go to the dentist but for me , when I do have to go, there is only one choice for me, Mills & Shannon, DDS. Thank You,

From the owner: We strive to give each patient individualized care by taking the time to listen to all of their…read moreconcerns. Every guest to our office will be given the same kind of regard and courtesy that we would give to ourselves and our family. Care credit accepted.

Worst place ever!! Do not go here!! He literally Ruined my smile. I'm devastated. I'm going to get…read moredentures now because I went in for a root canal and one week later my whole front tooth fell out, went back in and $4000 and money out-of-pocket it's still not fixed. Guess what 2 days later now that crown is loose again 3rd time. On a permanent crown. Ya please save ur teeth and urself! Oh and he told me it cosmetic now only and I'm too chop chop chop my food and throw it in the back of my mouth. Are you flipping serious? You can't even taste your food then. Who wants their teeth like that? Terrible! I have not ever..

If I could give this place 10 stars, I would!! I called Salem Dental Care being a new patient with…read morea dental emergency. They booked me immediately to come in for evaluation. I filled out all my paperwork prior to my appointment and everything went super smooth. Dr. Ribas extracted 3 teeth with minimum to no pain with-in the hour. I am in recovery now with no issues thus far. Best dentist I have been to entirely.

I have been going to Kyle Fitzgerald for 30 years or more and that says a lot, because if I don't…read morelike a doctor, I will not stay with them. The office is classy and professional and always friendly. Kyle has excellent dentist skills and he is gentle. Fitzgerald is now retired. Dr Fintel took over and he seems okay. Mary Ann has been my hygienist for 30 years. She is a great dental hygienist. She takes time with every tooth and has impeccable skills. You can really tell a difference when you have your teeth cleaned from her. There is no slacking whatsoever. I could not ask for better service.

I would have rated 0 stars but not an option. appt was 50 minutes late and then had to be forceful…read moreto get back as I had another appt 1 hour later. But Dr Sydris is the only reason I ever went to MMD and the staff was friendly. The staff now are nice but not attentive. I walked in and one lady was in the phone and the other ignored the fact that I was there. Will not be returning of course.

I have been extremely happy with all aspects of Mill Mountain Dentistry. Professional. Caring. Best…read moredental care I've ever had.

Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.

I really enjoyed this dentist office. Myself and my whole family went here and was always happy…read morewhen we left. But now I hace a different outlook on the place. The office manager Denise kicked my 17 year old daughter out because my daughter had covid and I had to reschedule her appointment, I missed the next appointment because I didnt know I would be stuck at work unable to use my phone 24 hrs in advance. I submitted a reschedule appointment online and never heard anything back. They never let me know we had a new appointment, no confirmation appointment, no phone call. Nothing. She was very rude and now I will be pulling my whole family out and taking my business to another dentist.

If you have dentist anxiety this is the place you need to go. I was a nervous wreck . I thought…read moreabout being sedated but I talked to my dentist and his nurse and they assured me all would go well. After praying I decided ok let's do this. It was awesome. Today is day 6 and I survived. I've Had a follow up visit and I feel great. Thank you God, Dr Kreger and Nurse Caley for bringing my confidence back.

I have been going to Dr. Kreger for several years and could not be more pleased with the great care…read morethat I have received. Dr. Kreger is very pleasant, caring and highly skilled. He goes out of his way to insure that procedures are painless and takes the time to fully answer questions and address any concern that one might have. He always explains available options, advantages, disadvantages and estimated cost. If one has a dental emergency, he and his staff arrange an appointment quickly take care of the problem. The office staff is friendly, helpful and efficient.