Pretty sure they have gone out of business.. pretty bad outfit so they had that coming. Super…read morecranky guy that snaps at ya when you ask about about the 10k window order you place-" READ THE FINE PRINT" the jackass shouts over the phone...you don't talk to customers like or you go out of bussiness....hmmm. The chubby sales guy is a psychopath who can't follow the most basic instruction. I don't know what I was thinking buying from this outfit with some many choices available.

Horrible quality. This company will not stand behind it's product. They protect themselves with a…read moreridiculous warranty that excludes almost everything, and the definition of a "covered" claim for a warped door, has to exceed 5/16 of an inch. That is a lot of elements coming into my home. Also I had to pay $189 for a service call and when the service man came in, the first thing he did was handle the warranty and advise me that my warped door and door jamb are NOT covered. Horrible company to deal with. DO not listen to anything they tell you, as they have these unbelievable warranties that exclude everything.

I had my windows replaced last April but wanted to wait until after winter to write a review. The…read moreprevious winter I couldn't even see out my old aluminum sliders because they were so iced up. I'm pleased to report that we've just been through a week of super-cold weather and I can see outside--my new windows are completely ice-free. From the salesperson, Artem, to the final check by the owner, Pavlo, the experience with this company was superb. Yes, the owner comes to do the final check and makes sure you're happy with everything. Who else does this! I felt well taken care of. The installation was good. They were quick, courteous and cleaned up after themselves. My only regret (and this has nothing to do with the company) is that I used to have indirect airflow before with being able to open the outside slider and the inside slider at the opposite end. Now, because I only have only one (high-quality) slider, I get direct air from the west and that means I get dirt blowing in. If I'd considered this, I may have chosen a different design. I highly recommend this company. Can't believe it's the same company the other reviews are about ... Maraya

Initial experience was positive, but after-sales service is extremely disappointing…read moreAt first, this company seemed excellent. The sales and installation process for replacing our doors and windows went smoothly, and based on that experience, I even recommended them to others. Unfortunately, that's where the positive experience ended. Once they had our payment, their customer service--particularly warranty support--has been extremely poor. I've now been waiting over 18 months for a warranty repair, with little to no meaningful communication about the status. Every few months, I follow up and receive the same generic response: that someone will contact me or that the issue has been escalated to management. However, nothing ever comes of it. It's incredibly frustrating and disappointing. I genuinely regret recommending this company and strongly encourage anyone considering them to do thorough research beforehand--especially regarding their post-installation support. If negative star ratings were an option, I would select them without hesitation.

Rodney was amazing, first of all we had a botched artificial turf from a different landscaper that…read moreleft us unhappy and upset of the shoddy work performed, we seen Rodney working at a neighbor's home and doing an excellent job,so we talked to him about how we could repair our botched turf install job from you the previous landscaper. One week later Rodney repacked the ground a reinstalled the artificial turf, we are sooo happy with the results. We would recommend Rodney to anyone without hesitation,and will be using his services this spring in our front yard

From the owner: Sakura Landscapes & Design specializes in transforming outdoor spaces into living works of art. We…read moreoffer custom landscape design, patio and walkway construction, stonework and decorative rock features, artistic water features and custom fountains, dream garden design, tree and shrub installation, mulching, sodding, and much more. Our team combines expert craftsmanship with creative vision to ensure your landscape blossoms with artistry in every detail.

Stay as far away from this company as you can!! I contacted…read moreScreen Savers Plus to rescreen my sliding glass door. After the work was done, the door would not open property. I contacted the company and the immediate response was that I needed a new door.... ridiculous, it worked fine prior to the rescreening. Finally after numerous "back and forth" emails, the company agreeed to send someone out to look at it.....at my expense. After a threat of contacting the BBB and posting a negative review on the Screen Savers website, the company finally agreed to send someone to evaluate the problem. By the time this offer was made, I had already paid $125 to find out that the door had not been properly reseated in its track. Thanks to Screen Savers Plus shoddy workmanship and poor customer service the rescreening of my sliding door cost me an additional $125. By the way, my negative post on Screen Savers Plus website disappeared. No wonder its reviews are so great, Screen Savers Plus simply deletes reviews it doesn't like! If you're looking for a job well done and good customer service if something does go wrong, look elsewhere because Screen Savers Plus will not give you either!

I'm super excited about my screens!!! I just got them and I can't wait to use them over the summer!…read moreI have a sphynx cat who doesn't really get to go outside (even though he wants to) and I think being able to have a screen door will be really great for him. This way he can get a taste of the outdoors without actually going outside. The little guy just can't be an outdoor cat! Today it actually snowed. It's May. But Arthur still made it out and was able to install the screens! I was worried that he might call and cancel but he didn't. Poor guy had to borrow a shovel from our neighbours in order to get the job done! He was pretty quiet (and had beautiful blue eyes btw) and just worked away for about two hours, and that was that! Once he was done he just shows you how to use the doors and how to care for them. Keep them retracted when they're not being used. He was super nice the entire time and so apologetic when I thought I could use debit but I couldn't. I think what happened was that I head "cash or card" over the phone and just assumed debit instead of credit. Not a big deal because I had some cash in the house so it was fine - a mistake on my part so he definitely did not need to apologize for it. Once he was gone I tested them out on my kitty and he seemed to be impressed. He sat at the door and meowed at the neighbours even though it was snowing. I think he is excited to get a little fresh air over the summer! I also wanted to add that the screens have a lifetime warranty for all parts minus the actual screen. So if it stops sliding you can call them and they'll come fix it.

I can't say enough good things about Paul. I received multiple quotes, and although I ultimately…read moredidn't go with Ideal Decks due to budget constraints and the specific sunroom style I chose, Paul's service truly stood out. He came to my home, answered all of my questions, and offered thoughtful advice. Even after our conversation, when he knew I would be going with another company because his pricing reflected higher-end products, he still took the time to guide me and explain what I should be asking the other contractor. That level of professionalism is rare. I'd compare Paul to the Cadillac of sunroom builders, while my budget was more in the Honda Civic range. Even after leaving, he continued to respond to my texts and help answer questions about my installation. Paul is a true class act, and it's clear that when you pay more with him, you're paying for superior quality and craftsmanship.

Paul stopped by to take a look at my sunroom and was so helpful! He gave me honest, practical…read moreadvice on the best way to fix some leading issues. My sunroom wasn't built by Ideal Sundeck, but after meeting Paul, I really wish it had been. I highly recommend him and Ideal Sundeck!