The service here was atrocious. I have been double charged before on accident without an apology…read more And I was told when asking some questions "Do you want me to do your clothes or you go do it yourself?!" Looks like a husband and wife business. But always so rude. I'd rather drive to Aiken to get alterations than stay in Augusta and go to these people.

If you need something fixed this woman is amazing. I take everything there. She is always kind,…read morealways working, the place smells like the best food you ever ate, i am sure it is her lunch. her prices are min. Its a wonderful business.

LOVEEE! They altered my dress in 3.5 hours due to an emergency! I couldn't recommend enough, and it…read morelooks great despite how it looked before!

Unless you have time for someone to re-alter the dress, use a different alteration shop. When I…read moretried on my dress after leaving it there for over a month, the hem was uneven to the point that the underlayer was visible in many locations. She shortened the shoulder straps without accounting for the built-in bra cups which are now in a useless location. I have just enough time for another shop to try and repair the dress.

been going here for 20 years! She does the best work! always so nice and gets everything done so…read morequickly! Will never go anywhere else!

Sue has done all of my alterations for at least 10 years. she does excellent work and can alter…read morejust about any garment. I'm short so I use her a lot

I was highly recommended to this little gem by my dry cleaners. I found out this is where companies…read moresend their clothes to get altered. Agnes' talent for sewing and alterations is shown through her work. I come here every year to get my suit tailored. This year, I had challenging alterations where my travel/carry-on bag was tearing due to wear and tear. Agnes was able to sew a unique triangular strap onto my travel bag. Her adjustment made the travel bag continue its long life. I highly recommend for any alterations or sewing need to come here. Butler's prices are the best in town. My only con is that if you need service during the weekend. You have to wait until Tuesday to get work done. The business is located in what looks like a residential house. Very close to the South Augusta airport. Look for a sign in the yard.

This is quaint shop provides prompt work and quality service! We waited until the last minute to…read moreget a dress hemmed and pinned for social, 10 days out to be specific! Ms. Agnes and her team graciously worked to meet our deadline. What makes them exceptional is their customer service. The first time we went to pick up the dress, the train was still too long, which was my fault for not having the correct shoes for the first fitting. Ms. Agnes got to work with the pins and the dress was ready for pick up two days later!!! And at no additional fee for my mistake! We will use Butler Alterations for all of our tailoring needs.

I had no problems under the previous ownership. Since the business transition to become Lapels,…read morethere were problems getting things on time. They also Shrunk two pair of wool pants. I was promised reimbursement, but after three months I give up and I've taken my business elsewhere.

I took a STACK of clothing to this place for cleaning and for an alteration/mend. I'm used to…read morepaying around $30-$40 for my dry cleaning bill, and I usually get significantly less cleaned. I dropped off on Friday and picked up on Monday. That's pretty quick turnaround in my opinion. My alteration looks excellent, the armpits of my dress do not stink! Nothing is more irritating than something coming back from the cleaners and it still smelling. For reference I dropped off seven shirts, one blouse, and two dresses. With one of the dresses needing an alteration/mend. For all of this I paid $36. I will certainly take more items here to be cleaned, and perhaps for more serious alterations as well. Since I only had to have the one dress mended. Heads up, there is no drive thru!

Pam helped me get fitted for two suits for two separate high school proms. She was extremely nice…read moreand helpful!

I was helped by Stan yesterday. He took great care of me, made me feel more than just a customer…read more He also personally delivered an item to my house for me after a mix up. The customer service was excellent and I was very impressed. Thank you!

Ms. P is a real magician. She was so kind to my daughter and I walking in there needing a…read morebridesmaid dress altered. Ms. P is highly talented and skilled. I would highly recommend her to anyone. My daughters satin dress was beautifully altered with precision at the perfect length. Now, my daughter won't be tripping on the dress. If anyone needs an alteration please go. Ms. P did a Super Fantastic Job!

I would definitely use Mrs P again. Great prices and very friendly. I don't want to ever use anyone…read moreelse. Thanks