I was on a call with him and my boyfriend because he is having some incontinence issues since having surgery with Dr. Lin. In my opinion he was rude, talked over us, didn't acknowledge me whatsoever. Def. NOT impressed. read more

Dr. Lin and his staff are extremely efficient and thorough...and pleasant. An extremely competent team and I have absolute confidence in his clinical skills, having been a patient with an operative procedure a could years ago. read more

My experience was amazing! Dr Lin and his staff were great from start to finish. I went in for a vasectomy and the procedure was flawless. I'm super surprised to see the yelp rating so low. For such a high anxiety procedure for us men, Dr Lin does a fantastic job of making you feel comfortable and keeping the stress down. I'm on day 2 of recovery and feel great. I couldn't be any more happy and would recommend Dr Lin to anyone considering the same procedure! read more

Sunrise Urology - Urologists Near Me - Gilbert, Arizona

I had a biopsy done in his storage room with no anesthesia and no assistant. Fully not competent with prostate biopsies. Have since had one at MD Anderson which was fabulous. read more

I usually don't give reviews till after a good deal of time has passed so I truly know the outcome. Well, time has passed and all things are still great! Excellent work Dr. Lin!!! read more

I had a serious UTI over the weekend and called Sunrise Urology. They returned my call immediately Monday morning and set up an appointment that morning. Dr. Lin and his staff are friendly, efficient and professional and prescribed exactly what I needed to feel better. I highly recommend Sunrise Urology!! read more

John Linn was issued an "Advisory Letter" from the Arizona Medical Board in 2016 for operating on the wrong body part. Although, that was the least egregious of his medical transgressions during my short experience with him. My report to the AZ Medical Board was 8 pages long so I will need to be very brief. After performing an ultrasound (US) which he claimed showed 3 kidney stones, Linn hastily scheduled me for surgery the next business day at San Tan Surgical center. He did not confirm the presence of stones with a ct scan ( there were none.) He would later claim he told me to have a ct scan, which was untrue. He went ahead and operated on the opposite kidney where the US Indicated possible targets. After the unnecessary procedure I had extreme pain and heavy bleeding. Linn dismissed this, only saying through his assistant that I needed to remember that " I just had surgery." I took a medication phenazopyridine (AZO) at his assistant's suggestion and had a bad reaction that abruptly stopped my urine flow for many hours despite regular fluid intake. I called Linn with textbook symptoms of over-hydration (nausea, headache, swelling leading to a dangerous condition of low blood sodium). He was overtly hostile in his demeanor and he told me I was experiencing "anxiety" and that I was "dehydrated." Even 36 hours later my sodium serum level was still below normal. A week later I was admitted to the hospital for an antibiotic resistant infection from Linn's procedure. Before going to the hospital I called his office with symptoms of acute urinary tract infection. I was told by Linn that I should "wait and see for 24hours." Only 12 hours later I was admitted to the cardiac unit and put on septic watch with a soaring white blood cell count. John Linn's substandard care, poor judgement, patient blaming, and worst of all, apathy toward his patient, have caused multiple chronic problems which have irrevocably altered my life. It is one thing to be a bad doctor, but it is unforgivable to be a bad human being. John Lin clearly suffers from both of those ailments. read more

Went back for my follow up and received a check over and instructions for lab testing to make sure it took. Haven't had any sort of issues following the procedure. Just got my lab results back and I'm completely sterile! Yay!! I don't know which kind of cake is appropriate for this sort of celebration. read more

Great people at the front desk got me in and out. Very little pain and great DOC. Let me record it for my wife. And I got a T-shirt out of the deal. Before and after care is spot on. read more

I would give zero stars if I could. The staff is very friendly. But the Doctor is extremely rude. He made extremely absurd comments about my high blood pressure asking if I had life insurance hinting I'm going to die from a heart attack soon. I don't recommend him at all. Unless you want to be judged. read more

I do NOT recommend this facility if you are a woman, particularly a pregnant one. My (at times debilitating) kidney pain was completely dismissed. The blood found in my urine was completely dismissed, despite my 12 week pregnancy. My familial history of kidney disease was dismissed. The doctor spent about three minutes physically examining me, and about 7 more in the room total with me. He then told me to come back in six months if there is still blood in my urine after I had the baby. That there was basically nothing to be done currently. I stated my frustration at paying $172 for an exam to be told to come back in 6 months. At this point, the doctor said that he could order an ultra sound of the kidneys if I wanted. No kidney blood-work. Nothing. I paid $172 to be told to follow up in 6 months. Unacceptable. I asked for a refund as so I can afford to pay someone who seems to actually care, and was refused. Had I not been required to pay up front, I would not have paid, as I was not provided adequate service. When I began crying and explaining how disappointed I was in my service, how dismissed I felt, I was asked to leave by Irma the office manager, who never once apologized that I felt dismissed and not taken care of in the least. read more

I am a retired perioperative RN with 40 years experience and I was so impressed with Sunrise Urology...Dr. Lin and his staff from front office to back office. I appreciated how clean, quiet and uncluttered the lobby area was. The front office was very efficient and also respected my privacy as a patient. Very friendly staff who made eye contact and helped allay any anxiety. I also was impressed with minimal wait time. Dr. Lin has a calm demeanor and is very professional and a good listener. I also like that he maintained good eye contact when discussing my possible health concerns. Very positive experience. read more

wonderful staff and Dr Lin is great. Their policies have left me hanging though. I had my vasectomy done here and weeks later I was still in pain. I had spoken with my psychologist and he told me to wait 3 months and if I was still in pain to contact my urologist. So I waited 3 months to the day to call but 3 months fell on a Saturday so I called the following Monday. i made a follow up appointment but the day before I received a text that I was going to have to pay out of pocket for the appointment. I called and they told me that the reason I have to pay for followup care is because I was outside of their 90 day policy. I told them it had been 93 days and they told me there was nothing they can do. they were polite about it but still. I had hoped the dr who performed my procedure could tell me whats wrong and fix me if needed but I cant afford to pay for that as well. I dont feel like i should have to pay but here we are. read more

Dr Lin is the BEST urologist!!! He listens well, gave me all my options. He by far is the least invasive and cares about your overall health. The follow up by the front office was great, they made all my referral appointments before I left. read more

I just had my post TURP surgery follow up 2/27/15 with Dr Lin. My PSA dropped from pre surgery level 8.6 to 1.9 ! I feel great and i have regular flow with no issues. So thankful that i was pointed in the right direction which led me to Dr Lin.... My BHP condition was 100% resolved. TURP was the way to go with a highly skilled Dr. Lin. Thank You Dr Lin and staff ... Your the best :-) read more

HORRIBLE front office staff... Couldn't even make an initial appointment without turning over my insurance information. Hopefully their procedures are better than they're office staff... I wouldn't and won't know... Too many places to get procedures done to deal with that hot mess over there. read more

Dr. Lin and his staff are top notch. I've know Dr. Lin for several years as a customer. I was recently diagnosed with prostate cancer and needed a second opinion on what direction to go. I flew to Arizona from Atlanta, GA to see Dr. Lin. He gave me so much information and made me feel confident in the decisions I was making. I would fly back to see him in a heart beat. read more

Overbooks any chance he gets! Will make you come in multiple times to review the same xray and discuss options already presented / discussed. Once I had to schedule an appointment to simply go over surgery date options for a procedure we already agreed on. These are things most doctors will handle over the phone but not him. read more

Had to lower my review to one star. After being a patient there and having a very expensive biopsy procedure (covered by United Health Care) and follow up testing which I had to pay over $1,000 for as NOT covered by insurance. I recently retired and have Medicare Complete with United Health Care and Sunrise Urology dropped me as a patient. This is not a place for a long term relationship of Doctor /Patient care. Seems as they ONLY care about the MONEY not the PATIENT! read more

Dr Lin and Linda were fantastic during the procedure! Very comfortable setting... if you are in need of urological care, do not hesitate to book an appointment with Dr. Lin! read more

0/5 Stars. This will be my first review I have ever written on anything, not normally the type to leave reviews but I felt as though I had to for this. The staff are friendly and helpful but my experience with Dr. Lin was the worst experience I have ever had with a doctor ever. Walked in, did not introduce himself or shake my hand. Would not make eye contact with me or look at me in the eye in general. Did not listen to what I was saying when describing what I was feeling. Cut me off and interrupted as I tried to do so. Disagreed completely with results from ultrasound. Did not care at all. For topic as sensitive as urology and reproductive issue and how serious it can be if not properly taken care of in a timely matter- you would think that the doctor would at least listen to your symptoms. Dr. Lin saw me for a total of 2 minutes. Like I said before, WORST EXPERIENCE with a medical professional I've ever had. I would speak strongly against seeing Dr. Lin for any issues. read more

All I can say is outstanding!! Dr. Lin is amazing, bedside manor is awesome. I myself and two coworkers all went in for a Vasectomy's. They were able to do all the appointments the same day and made it a awesome experience. His office staff was professional and very open to explaining everything along the way. Absolutely NO PAIN after procedure, best Urologist in the East Valley hands down. Guys if you want a pain free Vasectomy, with little to no down time go see Dr. Lin and his wonderful staff at Sunrise Urology.. read more

Couldn't have asked for better service. Previous reviews said that the employees were rude but I had zero issues with them. They are straight to the point which I prefer. The laughing gas for the effect it had was a bit overpriced but it deff kept my mind of the procedure. The Dr and supporting staff are great. read more

Not sure how Dr Lin could only be a 3 - Star here. He and his staff rock! Excellent experience for my Vasectomy. I'm on day two and seriously no pain at all. Getting a cavity filled is more painful. I was stressed going into this procedure for absolutely no reason. Doc Lin and his staff are great. I paid out of pocket due to high insurance co-pay. I anticipated a much higher price. Very affordable. So worth it. Excellent bedside manner too. Two of my friends, physicians, referred me to him. I'm so glad I took their advice. read more

A+++ check the source on the people who haven't left 5 star reviews !!! Dr Lin is a very very easy guy to get along with , humble , smart !!! Couldn't have had a friendlier staff vasectomy is not something any guys wants to do but he makes this as painless and smooth as possible ! Thanks read more

It is my first-time visit to a Doctor in the US and a first-time visit to Sunrise. I had a good experience and Dr. Lin was good at examining and listening to my opinion. I could have given 5 stars if Dr. Lin could have spent some more time explaining the procedure and its side effects briefly. I felt he was rushing through the appointment. Front staff was amazing in assisting and happened to reschedule my appointment and it was quite hassle-free. read more

I don't feel comfortable with providing my social security number, as that's how identities are stolen. They will not see you or even talk to the dr about not feeling comfortable with providing this information. If this is how they treat their patients go else where, who knows how they will treat you on the table. http://www.consumerreports.org/cro/news/2015/02/why-you-shouldn-t-giver-your-doctor-or-hospital-your-social-security-number/index.htm P.s., they already had pre-auth from my health insurance provider so they would of been paid, so a debt issue is a non-issue. As consumer reports say, this is a old request...go somewhere else. read more

I would definitely recommend Sunrise Urology! First of all the front desk and staff are very friendly and helpful. They verify your insurance and let you know how much you will be responsible for and are very organized when explaining it. Also Dr.Lin is great he listens to your concerns and wants to help you! I had a great experience here! :) read more

Dr. Lin is the worst. Went to see him based on my Dr's referreral, he performed the exam and told us we needed to see another dr, couldn't refer one though, that we need to Google one. A lot of big Dr vocabulary was thrown around, never explained the cause of the problem or suggested running any tests to explain, just told us to Google someone else. $200 to pee in a cup and a 5 min feel up, HORRIBLE. read more

Dr. Lin and his staff are great. I went in for a kidney stone in January 2010 and that went well. I then went in for the big V in December 2010... it was straightforward, the doctor was very comforting and the procedure went very well. I'm sure my jokes about strange women grabbing my bits and pieces fell on deaf ears but that's how I dealt with it. Healing went smoothly and I was back to normal functionality in 3 weeks. I've had 3 friends go through the procedure elsewhere and all three got infections or some other sort of complication. I'm happy to say that mine went flawlessly- and as of Friday, in the immortal words of the Cabin Boy- Chris Elliot "These pipes are clean!!!!!" read more

Dr Lin is the best Urologist in the metro area, kind compassionate and very intelligent.

Today was my first appointment with Dr. Lin and I should have just followed my gut as I read several bad reviews already. I left Dr. Lins office in tears. I was so frustrated and still didn't have many answers. Dr. Lin has absolutely zero bedside manner. He just tried to hurry us out of the appointment as quickly as possible. Still so confused and still in pain. I will definitely not be going back to Dr. Lin for follow up. read more

Dr Lin and the staff are 5 stars! From making an appointment and filling out the paperwork and seeing the Doc was hassle free. I even forgot to fill out the online paperwork and when I got there the receptionist did not give any grid, just smiled and handed me the paperwork! Wow not a fit like other places. Didn't have to wait 30 min after my appointment to see the Doc even though the place was full! Also the office doesn't look like a conventional doctors office with skeletons and charts of anatomy! It's a really relaxing environment. 5 stars to you and your staff Dr Lin!!!!!!!! And the best thing of all, I found this DR. On Yelp! read more

Would rate below 0 if I could. Worst experience with a doctor in my life. Dr. Lin is so full of himself and has no compassion at all for the fear or pain expressed to him by the patient. Asked if I could have something for the pain I was about to experience while he probed inside me, his response was " Don't worry about it ..it doesn't take that long". I would rather die than go thru that pain again. Needless to say never let him touch me again and found a caring compassionate doctor who listened to her patient. read more

Dr. Lin is very kind and take the time to listen to all your issues. He goes out of his way to make sure you understand and feel comfortable. The nurses and front office staff are great as well. Office is extremely clean. read more

Fantastic experience with a vasectomy - office staff was courteous, professional, and quick. Dr. Lin was affable and very knowledgeable about the procedure. My recovery was right on track with the estimates given and I had all of the needed information for proper follow-up ready and waiting. Great experience - I've been recommending Dr. Lin and Sunrise urology to my friends. read more

I went to Dr. Lin form my vasectomy. My experience was great. The clinic was clean and modern and the staff is friendly and helpful. Dr Lin told me everything to expect and the procedure went smooth. Everything I expect in a doctors office. Thanks again Dr. Lin. read more

they charge you extra, the financial staff is unfriendly, many mistakes with their statement, unreasonable prices.

I did not have any issues with my initial appointment. It was my follow-up appointment. I called to cancel in a timely manner where I should not had been charged a fee. Yet I was still charged $99.00. I refused to pay. Dr Lin sent me to collections which has since then tripled in amount, $299.00 to be exact. His collection company is impossible to correspond with, having no phone number. He is a crook. I do not recommend. read more

I had a procedure scheduled for the 29th of March at 2:00 P.M. Today I called to re-schedule to a morning time slot, because I'm not able to go all day without eating or drinking. Person on phone told me she would contact anesthesiologist at hospital to see if I could go there in the morning to have procedure done. The doctor now refuses to do my procedure because he's to lazy to perform it at the hospital. Sunrise Urology is a very unprofessional office. They treat their patients like cattle. Get them in and out as quickly as possible so we can put as much cash in our pockets as humanly possible. I don't recommend this doctor at all. read more