The office experience was wonderful the receptionist at the front desk was so nice…read more When I got called back and met Dr Lauren Brynn for the first time I could tell I was going in good hands. I would definitely recommend Desert Sky Urology.

Everything was done promptly when checking in and very nice staff throughout the appointments. Dr…read more Lauren Byrne is a highly rated Urologist practicing in the Phoenix, Chandler, and Gilbert area, and is famously recognized as a multi-year winner of the Phoenix Magazine "Top Doctor" award. She is only one of two female urologist in Phoenix and she's exceptional. Highly recommend!

Cancer free for a few years. Looking for a new Urologist "just in case". And today was my first…read morevisit. Horrible: Dr Lin walked in the room, did not introduce himself. No hand shake or a "I see you are a new patient". He asked questioned quickly without any interest. He looked and focused much more on his tablet than on the patient. Right off the bat he wanted to start all these crazy testing.. I mentioned to him again I am here to established myself's new patient and just follow up on my PSA As soon as I mentioned this to him again, he said no follow up. Literally opened the door and walked out the door and stood in the hallway still on his tablet, waiting for me to leave the room. I still had questions for him and instead of him walking back into the room, he stood there in the hallway where everybody can hear the questions I had for him I felt unwelcome, I felt he believed he is a God, big ego for sure. I felt he did not like the color of my skin. He rushed me out of and pointed the way out. I was polite to the staff, answered questions as needed and I treat people the way I would like to be treated. Besides that, one staff member is super nice. The place well kept them clean lots of parking. It's a place I would definitely not go and never recommend in my life. I should've read this reviews before going there.

Do not come here if you are looking for a competent doctor who will actually listen to your…read moreconcerns and address them appropriately. Having to take my dad to the ER because of catheter-related complications. This could've all been avoided if the doctor actually listened to the patient/caregiver. Arrogance and ego getting in the way of proper patient care -- no other words besides SHAMEFUL.

Since December, I have had 3 small blocked bowels. I had to go to the hospital for 2 of the…read moreinstances. At my last visit to the hospital for a small blocked bowel, the attending surgeon told me he needed to see me in 10 days and that we needed to find out what keeps causing the problem. I googled him and read the Doctor's Yelp review, it was only 3 and a half stars. I'm sure he's a good Doctor, but I wanted a great and out of this world Doctor. So, I punched "small blocked bowel" into google; only one Doctor's name came up, Dr. Ghazanfari. Then I read his Yelp reviews; they were outstanding. I gave his office a call and the rest is history. He lived up to his reviews. When I showed up to his office, he had already studied my visits to the ER, and came up with a plan for me. I was to go to get a diagnostic laparoscopy. Before, I went for my laparoscopy on July 12th, Dr. Ghazanfari prepared me for the upcoming laparoscopy. He told me of the best that could happen (quick fix) or the worst outcome (tumor/taking out a section of intestine). Thankfully, it was an easy fix! I've learned that bedside manner is a good thing, but not always necessary. One of the most important things for a Doctor to have is genius or maybe intuition? I'm happy to say that Dr. Ghazanfari has both! Not only that, he has an excellent bedside manner! Sorry, I took so long. But, I'm a very sickly person with bizarre illnesses. I'm sure there are many like me out there. So I wanted to put a great, big, flashing arrow towards Dr. Ghazanfari if you have a small blocked bowel or any problem internally.

Had inguinal hernia surgery August 26, 2024 with Dr. Ghazanfari. More than a year later, i'm still…read morehaving complications, in pain every day. It's a year later and all the surgery did was cause trauma to my body. The staff is friendly but it seems my surgery and recovery only benefited as a transaction while my health and quality of life has worsened.

My experience there was great. Dr. W successfully did the vasectomy procedure. My wife and I…read morehave two beautiful children and the factory is officially closed.

I have bladder cancer, Dr Grossklaus is kind and compassionate with a wonderful PA Samantha and the…read moreabsolute best office staff. I saw Samantha on 6/4, Dr Grossklaus on 6/6 and was scheduled for surgery on 6/12. Their follow up care is wonderful. They listen to my concerns, give me answers and I trust them.

I had a very frustrating experience with Southeast Urology, and I would not recommend this office…read more The front desk staff is consistently rude and unhelpful and after reading other reviews, it's clear this is an ongoing issue, not a one-off situation. The bigger problem came when my prescription dosage was handled incorrectly. I had to go back and forth between the doctor's office and the pharmacy multiple times trying to get it corrected, which should never happen. When I tried to resolve the issue, the office manager got on the phone and immediately became confrontational. She talked over me, raised her voice, and when I tried to speak up just to be heard, she threatened to discharge me from the practice. Shortly after, I was in fact discharged, and my prescription was canceled at the pharmacy. At no point did anyone take accountability for the mistake or attempt to resolve the situation professionally. Based on my experience and the number of similar complaints about staff behavior I strongly recommend going somewhere else for care.

Dr. Simoncini was great, I was comfortable, well informed, and the procedure was painless. His…read morebedside manner was great, and I'd highly recommend him. Be prepared to wait, the whole day took about 2 hours. I was worried about the procedure, but after it I can say there is nothing to fear.

Mixed general experience! Dr Byrne, needs to slow down when…read morecaring for her patients. Always, rushing through the exam, and very little time to explain before, during and after procedure or exams. My husband was scheduled for an appointment that he never confirm or knew what the appointment was about it? He know that he will have a biopsy done on the 19th of the month and when he got the test alert about an appointment for next day at 10:45 am, he decided to check with the office about that appointment. Surprisely! The appointment was for the biopsy. He told tne MA that he was not prepare for the biopsy ( didn't stop his vitamins, supplements, medicines, took any antibiotics, nor even got the prescription filled or notified by the pharmacy of any antibiotics, enema, etc), she took the authority to tell him " NO problem, you can run to the pharmacy, start taking the antibiotics today grab an enema and get that done, you can come in morning for your biopsy "...he express his worries about not a good prep or decision and he didn't feel comfortable not having stopped any vitamins or supplements he has been taking. She keep encouraging him about having the biopsy. He finally got worry and told her, we will need to reschedule or speak to the doctor and she says " No problem, we can reschedule but you will be charged a $100 NO show as per our policy ". She was more worry about the $100 charge than listen to his worries, at that point, she never offer to have the doctor call him, sort things out, clarification of anything else just. " we are small practice and that is our policy ". As a Medical Assistant, she was out.of scope, making decisions for the doctor, in my opinion and she never tried to make sure my husband's concerns were answered. He called off the biopsy and told her to cancel! She just replied " Okay ", I told her to have the doctor give us a call to clarify things and make a decisions but we haven't heard from a busy Dr Byrne, yet. They are more concern of the $100 NO Show or cancelation because it was not done exactly 24 hrs ago prior to the appointment. ( my husband was three hours late for his phone cancelation). He had all the intention in having the biopsy but rushing the way the MA was coaching him, it was very scary. Sorry, we will be looking for another Urologist soon.

Dr. Byrne has done a good job of helping me with my UTI's and ongoing infections, and that's the…read moremost important thing at the end of the day. But I do have a frustration: During the past few months I had an office visit and, just minutes after our 'visit' ended I wanted to ask a follow-up question (it is sometimes hard to think of everything during the office visit and, oftentimes a patient has a follow-up question that emerges as a direct result of the office visit). I asked a member of her staff to tell Dr. Byrne that I had a question and not only did she not come back to me to answer it, but when I saw her walking toward another room before I left the office she purposely ignored me. I get that there are 'permanent patients' who ask a string of non-stop questions, and the doctor's time is valuable. But, in my view, to be a top notch doctor there has to be some reasonable flexiblity in such situations, and it bothers me that I had to schedule another appointment just to answer what I considered to be a simple, quick follow-up question from the appointment.

They never take your call and rarely return calls. The one time Dr. William's PA actually called…read moreme back, she claimed we had no insurance (we have Humana). Humana was asking for clarification from the doctor about the change in meds. She couldn't be bothered and, two weeks later, I still do not have my meds. Gatekeepers who answer the phone (after usually 20 rings) are impatient and are only interested in sending you to voice mail. Can't get the meds, so now I need to find a new doctor.

Dr Lithgoe and his assistant was amazing! Front desk staff…read moreWAS NOT!!! It was a young lady I did not get her name but she was very impolite and very condescending. That is not how you treat patients. If you cannot do your job just quit!

I can never have sex again because of terrible pinching if I even just put in an applicator…read more Apparently It's because I have PTSD, and anxiety. I've waited a year since the surgery to leave a review. Hoping I would get better but it is not. It was the most painful recovery I've ever been through. Just horrible. I had a bladder lift and rectocele repair. I'm careful not to strain to go pee. But I do have to twist to the left in order to empty my bladder all the way. I read another woman said the same thing. So I don't know if this is normal​. One thing I can say about Dr Akl is that he is a down-to-earth communicator. A little different from other doctors who have one foot out the door while talking to you. I read the other reviews. And it seems like Dr. Akl will do surgery when no one else will. But on the other hand, he might do surgery that wasn't really necessary. The bottom line is to get a second opinion. And yes, his office staff is a bit unconventional. But they got me in right away when I was having problems after surgery. And I think it's great that they don't put up with people who get all upset throwing a tantrum because their insurance doesn't cover something. They are real people , and they do get the job done

The first time I came in for my appointment they had to turn me away because I didn't show up…read more15minutes prior which no one told me to do. I get rescheduled the following week. The front desk person told me to come in 30 minutes early. I've been waiting over an hour in the office. I ask why it is taking so long. Come to find out the dr isn't even in the office apparently and in surgery. I usually never write reviews but I've wasted so much time at this place

I saw him 3 times for uncontrollable bladder release and after several tests his final words to me…read morewas he was going to inject my bladder with Botox and stitch me up - then he left the room. Zero discussion on my diagnosis. To this day I don't know what he found wrong with my bladder. I immediately researched and found a top urologist and received a comprehensive diagnosis and solution with her. I had an awful experience.

Saw Dr Akl a few times in office and was put on Keflex as a UTI prophylaxis which resulted in a bad…read moreepisode of C Diff for which I was hospitalized for. Keflex didn't seem to help my UTIs either and I attempted to get in to see Dr Akl in office but was told by reception he was out of town and all who was on staff was the Nurse Practitioner and didn't offer me an appt with the NP. I called today and they were closed (on a Friday), so I called the emergency answering service due to bright red blood (a LOT OF IT) and passing a blood clot in my urine a few hours later. I never received a phone call, text or otherwise. I'm scared and don't know what to do. Went to the ER for the same symptoms earlier this week and they gave me a few days worth of cipro, which hasn't changed a thing. I'm lost and just blown away that no one at Dr Akl's office could return my call.

I can't express how amazing Dr. Ahmed Akl and his staff are…read more I am 2 weeks out of surgery and it's the best thing I ever had done. I get to the hospital everything was like clockwork. Everything was on time. I had the best nurses. Of course I had the best doctor. Dr. Akl is life-changing.. I put off having the surgery because I didn't know what to expect. I didn't really know what was going on. 1st appointment he went over Everything made me feel so comfortable while educating me at the same time . Appointments- upon arrival I never had to wait longer than five minutes. Staff helps with insurance , questions plus anything else you need

Dr Akl is a wonderful Dr with a pleasant bedside manner. Most importantly, he fixed my bladder…read moreprolapse and I feel amazing. Alexis is his PA, she is also excellent. I would highly recommend this team. ​