Village Auto is the best. They do fantastic work always honest and reliable and friendly. A…read moremechanic you can trust and that's very rare these days.

fixed my jeep suspension when no one else could at a great price and got me in within a day!…read more Experienced feedback with no embellishments.

Excellent customer service! Had an issue with the oil change. I contacted Dean Arbour and they…read morepromptly contacted me and gave me a refund. Dean Arbour said they would address the issue. Mistakes happen, would use this business again.

We took our vehicle to get an oil change and tires rotated. We did not have an appointment so they…read moretook it to the quicker oil change place not at service department. It took way longer then expected. 2+ hours. They did wash the vehicle when they completed the job

The men here have always worked on my car and have been very honest and fair. They do very good…read morework. This time they went beyond. They worked for two days making sure my car wasn't over heating and since they couldn't find any thing wrong they didn't charge me a dime even though they searched for 2 days. Thank you guys! This world needs people like you all! Thanks again!

They don't know shit. Don't even go for electrical problems. I figured it out online. New battery!…read moreReally! DRL module... really! I just unplugged it. Charged me $800. dollars for breaks. Didn't fix the electric problems. I only needed front breaks done. Small car, back breaks are pointless. Didn't even replace my battery. How sad.

Honestly, honesty from the Service advisor. Integrity of the Service advisor. Customer service was…read morenot her forte.. when confronted after she lied to the sales person about her conversation with me, I called her back after finding out about her made up conversation, she over talked while I was talking to her, yelling at me and in essence, her poor communication skills ( should take some classes on responsibility and customer care ), no integrity and most of all, lying about our conversation and her demeanor. She gives a pretty poor representation of the service department. The sales person tried to make it better by providing a pick up of my vehicle, the drop off of a loaner and a return of of my vehicle after service. But..a dangerous issue was taken care of on warranty and the back tires that were ruined by the issue,, were not replaced, they supposedly were after only 1 yr old. So the experience of my $60,000 purchase of a new vehicle last year, which had a seriously dangerous issue, by the way, put me in a 6 foot ditch, and more than a few near misses of accidents on the expressway. All of this were within a year from purchase and still on warranty..was just short of a nightmare! To make a defense of poor customer service and ignorance by a service advisor is an understatement for sure. As I told the salesperson, I was informed i now needed 2 new back tires for the cost of $500, and would I like to have them installed from a service technician that day because of the issue. To make another complaint.. the sim card for the navigation system was removed at the test drive that day, my husband saw him do it but didnt know what he was doing, well that will be another $30, thank you very much. They checked out the hands free phone application instead of the stated navigation app issue.I can take my vehicle to any Buick dealer for maintenance and vehicle performance issues and will do that from now on. If this helps someone to know what they might experience at this dealership, it helps me to digest this maddening, disappointing experience this past week. All because I called to let them know I'd be less than 30 minutes late for my appt that day... to see if that was OK. I was being respectful. I have no further trust for Richardson Chevrolet in Standish, MI, KG.

The guy to service, that's what's very rude to me. But the next time I came, the blade was very…read moreearly, very nice

Way to go waited 3 days for them to pick up my vehicle for repair was told maybe Monday,latest Tues…read morewith a no show.Called Tues said wed at 9. No show no call then they show up thurs told them already got someone else to do the job and that they lost a customer to which they said they didn't care

They got us in so quick very polite and did a great job I'm so happy we have a place so close to us…read morethat treat us good thank you for your hard and extremely good work

Tranmission went out in my truck, Dale had it fixed within a week and was less money than his…read morecompetitors. Top notch work also, thanks again Dale!

Dale is the man! I called him with a trans problem and told him I was headed his way…read more he dropped what he was doing and got my car right into his shop. In short order he diagnosed the problem and solved it. And he did it all for a very reasonable rate, I would recommend him to everyone!

This place hooked me up! Met the owner in the parking lot on a Saturday afternoon and he agreed to…read moremount tires for me even though they were actually closed. This place is local, friendly, helpful and priced right! Tried to give the man a tip since he helped me out and he wouldn't accept it. Highly recommend this place and his price was less than half of other local shops in the area. You can't go wrong here.

The owner Kristina Edmonds is a mean old lady. She is drunk driving every day and cussing out…read morepeople for no reason. Today she swerved at me forcing me to step on somebody's lawn to get out the way. She asked if I worked across the street, I said yes, then she Said "Get the F of my lawn you're trespassing!" Come to find out it's her sons house not hers. When I got to the gas station where she was at getting subway (where I get food for lunch for work) she got out of her car came at me saying I was trespassing. I said ma'am please don't come at me like that and I would be more than happy to avoid the lawn if you weren't swerving at me. Next time she says a word to me I'm calling the cops for harassment and I recommend everyone to not give her properties any of your Business, you'll be respected 100x more basically anywhere else! Also I wouldn't recommend walking past it or you might get swerved at and harassed. Hope anybody reading this has an amazing day and be sure to keep spreading positivity, we can't let our communities turn into people like this.

Literally do not take your car there.. these nasty people had a fire burned up my car and I have to…read moresue them and they do not feel that they're liable.. these people are horrible.. I got my car towed to this lot and the wrecking truck caught on fire and burn up half the lot.. they never tried to rectify this they're literally trying to fight me on paying me back.. I don't know where these people's morals are but I don't understand how these people can operate a business be careful cuz they don't have insurance yes I got my car towed for not having insurance from the police and they had my car towed to this station who doesn't have insurance if they do they don't have the right insurance.. I don't know what's wrong with these people but they literally need to get a grip and pay the people back whose life had been affected by that fire.. seriously nasty people you know it..

This company was a life saver today. My mom and sister were traveling to Bay City and my mom got a…read moreflat at 9:15 am - she called AAA and 3 hours later still no call back from AAA. I called H & R to see if they could help my mom and sister. I explained that my sister is diabetic on insulin and my mom had no snack to give her and she needs to eat at specific times. Jimmy had Jordan the driver stop at McDonalds and get my sister some lunch and then made it to them in time so that my mom did not have to call 911 for my sister. H & R responded and got to my mom in 30 minutes...AAA called my mom while Jordan was changing the tire. Excellent customer service and they went above and beyond. So thankful. LIsa