My interaction with these folks started off pleasantly enough, as they showed up on time to…read morewinterize my system last Fall. By my own fault, it was late in the year (early November I think), and one very light freeze had managed to break my valves. Even so I was surprised and said so out loud. Well the guy misinterpreted this as me calling him a liar (I wasn't), and gave me his best tough guy face before holding the valve out to display its brokenness. I explained that I believed him but was just surprised, and we appeared to be copacetic after that. They did a fine job blowing out the lines and charged what I thought was a reasonable fee (although it was cash or check only), and they advised me to call them in the Spring to set up the repair and restart, making a note for (I guess) my customer file as to what would need fixing. So fast-forward to this Spring. I dutifully call them and ask to get on the schedule for said work. The lady admits that they have no such filing system to recall the part info they had written down. Ok whatevs, I still have my carbon copy and read the notes to her aloud. She gives me a long hmmmmm and says she'll need to find out if they even can get their hands on such an "old part", to which I instantly reply that the house and the entire system are less than a year old. She goes "oh really? Well text me a picture of it, and I'll show my technician when he gets back in this afternoon." I do so, and I follow up with a regular cadence of requests for a response over about a 3-week period, but they never respond. Best guess is they like to use that "old part" game to parlay into replacing the whole unit for a bigger markup, and they bail when it doesn't work. It would explain why they were on such a defensive edge about being distrusted back in November.

Company is full of it! They were called out to my home for sprinkler start-up which I was told it…read morewould be 65.00. I also had 2 heads changed which was an additional 60.00. I was then told if any work extended outside of 30 minutes the rate would be 106.00 an hour for labor after the fact. I immediately called the office to ask them why wasn't that communicated during the call for service. All I got was crickets(no explanation). I wI'll never use this company again. Ronnie G.

We are lucky to have such a reliable local company! Josh has done amazing work and office staff is…read morefriendly and frank as well. I definitely would have them back and refer this business to my friends and neighbors! Thank you Saline sprinkler!

We've had many people work on our home and Doug (the owner) is, by far, the best we've worked with…read more His transparency is refreshing. He's honest with what really needs to be done, what can wait, and upfront about costs. His pricing is extremely competitive and he brings a great deal of knowledge and expertise. Also, he is prompt with response and open to feedback! Overall is service is impeccable and I highly recommend his services.

From the owner: Jake's provides fertilizing and turf specialty services in the Washtenaw County area. As a local,…read moreprofessional and trusted service built on 30 plus years in the golf course and lawn care industry jake's offer services for commercial properties, sports fields, parks, HOA communities, landscape contractors, facility managers, golf courses, schools, churches, private estates, industrial parks and municipal properties. ​

I've been using Top Flite Irrigation for over five years for various jobs (replacing sprinkler…read moreheads, winterization, etc.). They were always professional and reasonably priced. However, over the last year or so there seems to have been some changes to management and employees at the company. First, they absolutely are awful with communications. No one answers the phone so you have to leave a voice message. You then enter a black hole with them where they don't return your call within a day or two (happened in the Fall 24 and in the Summer 25 for me). My wife had to call back a few times and eventually left a message saying how unprofessional they are before she got a response. I got a random text from them about coming out that day and when that didn't work they ghosted me for a week (I texted them to ask if someone was coming out and got no response). Finally, I received a text from a "Michael F." a week later and got an appointment which understandably got moved because of the heat but then they screwed up the new appointment. Anyhow, most of that I can deal with even though any company should try harder to act like they want to serve customers but it was them charging nearly $500 for replacing a ball valve with one that includes a test port cock along with replacing a poppet assembly and one sprinkler head. I understand the company needs to make money but the markup on the parts along with labor (100 dollars per hour) is crazy. And they sent out two works to do the job so I got charged $200 for the service technician and that's not counting the initial $95.00 service fee. With all that said, I cannot recommend the company any longer. I wish them the best and I hope they make some changes.

Top Flite not just repaired and set up our sprinkler system this year, they also came back two…read moretimes to address our concerns (due to our own ignorance). They responded promptly and taught us with great patience. I thought I might have to pay for their extra visits, but they didn't charge me one more penny. You'll like their people and work so much that you'll never turn to a different company for your future needs.

Brett was our service guy that just came out and we want to say he was amazing first and foremost…read morehe was very knowledgeable and took the time to educate us on our gas fireplace and answered all the questions we had , next he was very respectful of our home he took his shoes off at the floor , made sure he put his drop cloth down in his work area , used his shop vac made sure everything was cleaned up thoroughly. Prices weren't bad at all for the service and now we are waiting on a price to have blower installed and would prefer Brett to come out and do the work for us .....you need work done give these guys a try they are amazing

This company is very much worth reaching out to if you have a fireplace issue. We live in Monroe,…read moreMI and had an old (out-of-date) gas fireplace insert that stopped working. This place did all the research to be sure the right parts for our unit could be found before visiting our house. When they confirmed they could repair our insert, they came out and were able to fix it by replacing only our Thermopile. They were very respectful to us and our property, quickly fixed our fireplace and left it looking much better than it has looked in a long time.

I had an amazing experience with the Kahala family business. I reached out to Naji about replacing…read morea small deck, and he immediately encouraged me to think bigger and imagine what the space could become. His creativity and professionalism made the planning process easy and exciting. The team, led by Youssef, demoed the deck and built a stunning paver patio with lights, pergola, and walkway. They kept the area tidy, worked hard every day, and were always polite and considerate. The final result is beyond anything I expected. I'm so grateful for their work and highly recommend them to anyone looking to transform their outdoor space.

I could not be more impressed with the customer service and thrilled by the end result from working…read morewith KB landscaping. From the first consultation to the last handshake my satisfaction was always their priority. Our design collaboration helped bring my vision to life and they were always open to my ideas and feedback. The attention to detail, business smarts, skill set and experience they brought to my yard exceeded any expectations. Plus they are just plain nice guys. I wouldn't hesitate to recommend this team to anyone.