Damn- I'm pretty easy going but the people working here are either miserable, racist, or just plain…read morenasty people (maybe all three, they aren't mutually exclusive). Came here early in the morning at the very start of the day, said good morning to multiple people and was completely ignored like I was invisible or just not good enough to respond to? Not a single person asked me if I needed help with anything and when I asked the cashier a question she looked at me like I had three heads. Do you guys hate your jobs or you just hate other people, maybe people of color? Won't be coming here again

They NEED to control that parking lot. A lot of people parking aren't even going there and take up…read moremajority of the lot. They're a good place to go to on a weekend once in a while. They have a large variety of plants. I've gotten vegetables plants and other floral plants from here. I can't say if they're expensive or not. They seem to be prices fairly. I never used their florist. Looks like They hire the young folk in the neighborhood which is nice give them a job. It's not easy to get help though when you're outside. They gotta work on that.

Knowledgeable and accommodating staff. The store is well…read moreorganized with an extensive and diverse inventory.

Service is the best! Selection and expertise are the tops! Jere has great tips and ideas for all…read morerandom projects!

I always try to buy all my household items at this PC Richards…read more Why because this store has the most honest and trustworthy salesmen Mike Greenfields is no exception, no high pressure sales approach and no just suggesting all the higher priced items. Mike knew what I was looking for and made it happen at a decent price. I always hated the pushy arrogant sales staff at other store's. Mike Greenfield and this PC Richards at Bayside 17 will always be my first choice.

I recently visited the PC Richard & Son Francis Lewis Blvd branch to purchase a new washer and…read moredryer solution for a very limited space in my home. I was assisted by Mario, who was friendly, knowledgeable, patient, and truly exceptional throughout the entire sales process. After explaining my space limitations, Mario recommended PC Richard's $50 in-home assessment service, where a surveyor visits to take measurements before purchase to ensure the appliance will fit. I was interested in the LG WashTower, replacing my previous GE washer/dryer combo. The surveyor completed the measurements and advised that the installation would be tight but feasible. I returned to the store, and Mario expertly guided me through the purchase. He answered every question and concern thoroughly, never rushing the process. His professionalism and genuine connection with customers are exactly what great customer service should look like. We secured the sale and delivery date without issue. Unfortunately, the delivery experience started off terribly. The first installation crew arrived, looked at the space, and immediately said, "Why didn't you buy the same machine? It's not going to fit." I was surprised because I had specifically paid for an assessment from PC Richard's to avoid this exact situation. After bringing the LG WashTower into my home, one crew member began speaking to the others in Spanish, saying that the unit would not fit. He then stated in English, "We can't do this. It won't fit." I explained that a surveyor from their own company had measured the space and approved the installation. I asked whether this was truly an installation issue or simply a service issue. The lead installer paused and attempted to explain that I should never have been told the appliance would fit. While I was discussing the situation with Mario on speakerphone, the crew simply walked away, leaving without completing the installation or haul-away service. To make matters worse, they forged my electronic signature and marked the delivery as completed. Thankfully, Mario immediately stepped in and handled the situation with professionalism and urgency. Within an hour, he arranged for a second installation crew to come to my home. This is where the experience completely turned around. Jorge and Joel arrived and were outstanding from the moment they walked in. Jorge calmly assessed the situation, listened to what had happened, and immediately got to work. Watching Jorge and Joel work together was incredible. Their teamwork, professionalism, competence, and positive attitude were the complete opposite of what I had experienced earlier. Despite being a two-person crew instead of three, they successfully installed the LG WashTower and completed the haul-away service in approximately two hours. This review is intentionally long because customer experience doesn't end at the point of sale. A great salesperson can create a wonderful buying experience, but a poor installation can ruin it completely. I want to specifically recognize Mario, Jorge, and Joel for turning what could have been a disastrous experience into a positive one. Their professionalism, dedication, and commitment to customer satisfaction are the reason I will return to this branch for future purchases. As for the first crew, I strongly encourage management to investigate their conduct. Installation jobs vary in difficulty, and there is a significant difference between "can't do it" and "won't do it." Their behavior came across as unwillingness rather than inability, and forging a customer's signature is completely unacceptable. Thank you, Mario, Jorge, and Joel, for restoring my confidence and proving what true customer service looks like.

Opening our first store the boss and employees were very helpful in assisting us to pick the best…read morelighting options that we are striving for. Since i have no prior knowledge and experience in lighting they were patient with explaining to us the different options and different pricing. They offer a variety of lights at an affordable price. Highly recommend! They have employees that speak English and Chinese :)

It's huge furniture and lighting store very big and a lot of furniture options from fancy to…read moreregular. I bought a dining set for 6 and I like it. It's not the best but they said for this price it's good I was looking for something cheap and I thing it did the job The store has private parking lot front of the store . They also have hundreds of lightings option directly imported from china. The prices are reasonable. Paying cash makes it better :)

I used to frequent this shop when I was a teenager living in the neighborhood. I decided to return…read morehere because I couldn't find a Hardware Store or a store that made keys locally. I decided to come straight to Big Apple Hardware Store after work on a Wednesday afternoon due to the hours stating that they were open until 7pm. I got off at 4pm and decided to take the 25 min trip to the store via bus and walked about 10 mins to get to the location. Upon walking up to the store I see an employee getting ready to close the gate. There was still another employee inside. I asked him if I could get a key made, but he told me no. I said well what time do you close because the Yelp hours say 7pm. He said that they close at 4pm. Is that so? I looked at him in bewilderment because it was now a quarter to 5pm. I cursed, released a long sigh, and marched off because not only did I waste time trying to get a key made, but there were no updated hours reflected on the website. To say that I was vexed is an understatement. I decided to to come back the following day on a Thursday and much to my surprise they were open. As I waited on line to get a key made. The employee rudely told me to go to the other side to get the key made. Quite frankly I'm not a fan of this place and the management has since change from when I used to come here. Not only are they rude but the way they conduct business is an abomination. If I didn't need a key made I wouldn't waste my breath or time here.

It's a local hardware store that's close to me and I don't have to commute to a Home Depot. I only…read morecame here like twice to buy lightbulbs. The staff were super quick in helping me get what I needed and they were very friendly and helpful. I was in and out of the store within five minutes.

Please do not come here I would give least then 1 star they just rob your money I got two keys…read morecopied here 4 times back to back just for the keys not to work wasted 60$ for nothing just for them to say they give no refunds which makes no sense getting a key copied that don't work they tried coping 4 times never coming back they'll rob you for your money it's a scammm!!!!

Your neighborhood hardware store is a great alternative to Home Depot and other giant chains that…read morewant to kill small businesses. My neighborhood hardware store would be this one. Snow shovels and appliances in the front, random hardware stuff in the back, different types of locks to choose from. The owners here can speak English, Mandarin and Cantonese, friendly and knowledgeable. I came here to make key duplicates (first time too!) I finally saw how the process worked. Pretty awesome! They take a blank key that can fit in the key hole and then starts cutting it so that it can turn. They start accepting credit cards at $15.

This was a serendipitous encounter. We walked past Happy Appliances a few times and were hesitant…read moreto go in, as the store's exterior looked more commercially-oriented than for retail buyers and the online reviews were sparse. Don't let the exterior and lack of reviews fool you though, once you talk with them, you'll discover they really know their stuff and have some great deals. After further chatting, I also found out they do have a commercial sales team and real estate developers who buy 143 washers at a time don't write Yelp reviews. Happy Appliances has an incredibly-wide selection: from everyday names like Samsung to higher-end such as Miele and they can procure pretty much anything. John and his team worked hard to find specific models, such as a Bosch 800 series dishwasher, that we were searching for. From start-to-end, our team was very responsive to all follow-up questions via email and even with the pandemic supply chain issues, they tracked down and delivered all appliances within the quoted timeline and price--to a multi-floor walk-up nonetheless! Other retailers, such as Lowes, Home Depot, AJ Madison, and PC Richards were quoting 8-10 month backorder for some appliances. We got all of ours in three. Additionally, Happy Appliances (and its parent company: Happy Electronics) is an authorized vendor for all products we bought (did some independent research before purchasing), so warranty was never a worry. I feel like we discovered a hidden gem and we readily recommend them to our family and friends. As a matter-of-fact, I just went back to replace an old washer/dryer. Ask for John when you go. He's great and really down to earth.

I dealt with Tim over the phone and text since I was purchasing a refrigerator and dishwasher for a…read morerental in Manhattan but live afar. Tim did the research on the top brand name appliances based on dimensions governing the tight gallery sized apartment kitchen. He offered me choices so I could compare and read the reviews. He was upfront about the delivery, installation and haul away costs. He was able to provide a Certificate of Insurance required by my building. Despite a glitch due to the building's aging plumbing, the delivery team was able to reschedule the installation of the dishwasher for a nominal extra fee. Everything fits in its proper place and is working. Very pleased with the selections. Tim is honest and provided great service along with reasonable pricing. I won't be dealing with big box appliance stores any more. Happy Appliances has won my business.

great place looks just like a old school hardware store love it. I grew up in the area always was…read moresent by my uncles or dad to buy them things

This place is unorganized and dirty. The owners are so rude. Don't expect to be treated with…read morerespect and courtesy. I think the owners are just miserable and taking it out on their customers. Go there only if it's an emergency. They're very overpriced. Stay away!

Small shop that I ordered kitchen floor tiles and a shower stall doors from. I don't recommend the…read morekitchen floor tiles - they chip easily and weren't flat, making the floor a little uneven. The 60" x 76" matte black shower stall doors we got here was $570 and so far so good. The owner is nice.

Andy sells terrible cabinets that cracks and chip easily. I came to him with some of the doors that…read morewe ordered that have cracked and chipped in the few months that we had them. He said that it's normal to have these cracks and the wood expands and contracts, creating cracks. They have a repair kit that they can order, but that's about it. I should not have to order a repair kit for new cabinets. Some of the doors don't match up and I have to re-install the hinges to make them right, because the adjustments still aren't enough. They come out of a factory like this, how can they let that slide? I contacted the manufacturer and they ended up replacing 2 doors, but they really should replace all of the damaged doors. Andy and 21st Century cabinets do NOT stand by their product at all and now we've spent thousands of dollars and are stuck with cracked cabinets.