We love taking the SunRail from Sanford. The stop is always very clean and the employees are…read morehelpful. Make sure to check online for arrival times and be on time!

This review is for the free trolley service of Sanford. The trolley broke its own schedule and left…read moreus stranded.On Friday, August 28, 2026, I used this trolley service with my 15-year-old son. We had planned this trip with a lot of excitement just to please him, as he wanted to ride the SunRail train from Orlando to Downtown Sanford. Unfortunately, the experience turned into a nightmare due to the absolute irresponsibility of this transit service.I checked the official trolley information board, and the last trip of the night was scheduled for just after 9:00 p.m. Being cautious, we were waiting at the stop starting at 8:00 p.m. However, the trolley never showed up to pick us up and take us back to the station, breaking its own schedule and leaving us completely stranded. Because of this, we missed the last train back to Orlando.The situation was extremely critical and dangerous for two reasons:Wheelchair Accessibility: My son uses a power wheelchair. Since we had no accessible transportation, we had to wait sitting on a sidewalk bench until 12:00 midnight for a family member to drive all the way from Orlando to Sanford to pick us up and take us back to where we had parked our minivan. Since their car did not have enough room for the power wheelchair, I had to leave it stored at a local ice cream shop (I am infinitely grateful to that business for their big heart) and return to Sanford the next day just to retrieve it.Medical Equipment: Most seriously, my son relies on medical oxygen. The tank began to run low, and he barely had enough left because, due to this transit service, we did not make it back to our home in Orlando until almost 1:00 a.m.This is a complete lack of respect, a potential medical emergency caused by negligence, and a violation of accessibility laws. If you publish a schedule on your information board, you are obligated to follow it. The awful experience, the anxiety of watching the oxygen tank drop, and the complication of leaving the wheelchair behind completely ruined what should have been a special day for my son. Do not trust this service.

So I've had both good and bad experiences. There are some bus drivers that me and my family do…read morelike, that actually do the proper protocol for someone in a wheelchair, which I like. The main female Supervisor has helped us multiple times when we have had to complain about a lot of bus drivers. There are quite a few bus drivers that have endangered my life when I am in my wheelchair and caused me to either fall or almost fall. There have been over 30 times because of certain bis drivers that My life, before and since I got my pacemaker has been put in danger when I am in my wheelchair. In my personal opinion that needs to be addressed. Also personal opinion, I think bus drivers SHOULD be given the same mandatory training on how to handle someone who is autistic that EMT's do.

Drivers don't care bout their customers all they care is making it hard to trust them and very…read morehateful

This station is located right in the heart of downtown Winter Park…read more Surrounded by the shops on Park Ave and a lovely viewing area for outside entertainment and the field used for the Winter Park Farmers Market every Saturday. This is a lively location with plenty to do while you wait for the train. Plenty to see, eat and shop! This is one of the better stops on the Sunrail!

Rode the sunrail on a BOGO ticket day down to Winter Park. First time on the Sunrail and I really…read moreenjoyed it. This was more busy than I assume a regular day would have been given the BOGO. But so many places to see , dine at and hang out with the family. We walked Park Ave , got some lunch and ice creaM. Very chill day and I would do this again

In all honesty, I think this is one of the best things to ever come to Orlando. If anything, we…read moreneed to have more bike stations available around town because this is truly fantastic! What is this and how does it work you ask? The what - There are various Bike Sharing stations in Orlando, you can find out exactly where when you download the app by typing in "Social bicycles" Once you find out where the nearest bike station is at, you're one step closer to renting out a bike. The how - Everything is done through the app. You create an account that will ask for your information, and monetary means, and you'll be given codes to type onto the keypad located on the bike. It took literally only about 6 minutes to get underway on our bikes. There are several account types to choose from and it ranges from one time use, to monthly. I personally thought the bikes were in great condition, and its such a fun way to spend time with friends and really see Orlando in a different, and healthier way. You can bet I'm definitely using bike share again in the future!

Took my wife to work one day and decided to ride the bikes. A friend of mine who helps run the bike…read moreshare Peter Martinez told me to give it a try. I met Peter years ago when I owned my Spanish restaurant in Altamonte Springs. I have always been known for my chicken. We did rude around town and had a good time. You can rent the bikes and ride and lock them up a different stations. They are a good way to get around downtown. They have made the roads alot more bycicle friendly. Post your picks if your experience and enjoy. I

This is a cute little shopping center in Downtown Lake Mary, centered around the Sunrail station…read morehere. The shopping center is really nice! There are a few restaurants here, a coffee shop, a bar, a Greek spot and a healthy restaurant. There are also some little shops, a nail salon, some boutiques and other specialty shops. Most of the Sunrail spots dump off into nice little shopping areas, or are in walking distance of such!

Ample parking. Easy to get in and out. Buying a ticket was…read moresimple. Got round trip so I don't have to wait in line for the ride back. Audio keeps you informed of upcoming trains in English and Spanish. There is a helper that works M-F answering questions and assisting with tickets. Plenty of seating and it is covered so you're protected from rain. Round trip to church street from lake Mary is $5.50. Seems safe. There is an emergency call box for any suspicious activity.

This is a great service offered free by the city. There are several stops through out down town and…read moreto the Sun Rail Station.

Great travel agent I really enjoyed my trip and the process of planning with Qianna was really fun…read moreand simple. She finds great deals and places to travel you'll enjoy going!

Rudy is accommodating and amazing. He works very hard often as a one man show. Much better than…read moreother local Avis locations. Highly recommend I give him 10 stars!!!!!

Horrible experience! I would leave zero stars if I could. This week was my first time using Avis…read more I have used other rental car companies many times with no issues even worth mentioning. But this experience with Avis is definitely worth mentioning. Here is a summary of my experience; My company told me they prefer Avis so I decided to give them a try. I downloaded the app and signed up to be a preferred member. When I got off my plane, I went to their counter but saw a sign to continue to the parking garage if I'm "preferred". So, I went to their counter parking garage. When I arrived there, I saw a sign that said to see the leaderboard to find my assigned car. I looked all around for a leaderboard but couldn't find it. So, I grabbed a car that matched my reservation and drove to the exit kiosk. This is when it really got fun (sarcasm). A lady came out of the kiosk and asked for my rental documents. I told her I'd never used Avis and was unsure of how the process worked and asked for her help. She turned to another woman sitting inside the kiosk and explained my situation. That woman began speaking to me, using a low voice that I could barely hear. She did not get out of her chair to help me. She was very rude and accusatory. She used esoteric verbiage that I did not understand. She told me that someone else had rented the car I was in. I wasn't surprised because I figured I wasn't the first person to drive it. I asked her if that meant I couldn't rent the car to which she responded very rudely, "NO!" She said I should have rental documents, and that I should have gone to the original kiosk inside the airport where I saw the sign that said I should proceed to the garage. I explained to her that I was a preferred member and thought that meant I should proceed onto the garage. She asked me to prove that I was a preferred member and I gave her my preferred member ID number. After sometime, she handed me my drivers license back and asked me if I wanted to keep the second driver option that I had signed up for. I said I did. She then said that that driver would have to be with me at the time of checkout, or I could not sign up for the second driver option. Since the second driver was not with me, I asked her to remove it after some time and some typing on her computer, she told me she could not remove the second driver option, and that I would need to return to the preferred area. However, I did not know what she meant because of the language that she was using that was specific to Avis. I kept explaining that I didn't understand the terminology she was using, but she kept using it anyway. Eventually, I said I can't have the second driver option without the second driver being here so what do I need to do to remove the second driver? She said again you need to return to the preferred area. I asked her where this was she said I will have to open the gate and then you will go through the gate on the left and then make a right. I tried this but the arrows in the parking garage indicated that you have to make left-hand turns only so I ended up back at her kiosk I was apologetic and said I ended up back at her kiosk, and she rolled her eyes, groaned, and said in a very harsh tone," you were supposed to make a right I told you to make a right!" again, I apologized and proceeded back through the gate. I did eventually find the preferred area where I parked my car and walked up to the women behind the glass. I explained that I had just been through a very difficult and poor customer service experience and was very frustrated. The ladies told me that the woman at the kiosk had already called them and explained the issue. I tried to offer my side, but they would not listen. They were both rolling their eyes and making comments like, "we're nothing like national", (no joke), and, "that's not how we do it here". I asked them if they could help me. Eventually, they said they could. I was given a parking spot number and sent on my way. No apologies, no empathy, just there to get a paycheck. I hope they get it. The only other comment I have is the car I was given is terrible. It has about 20,000 miles on it, which isn't bad, but the door locks click constantly at a very fast rate, and the check engine light goes off while you're driving it. Needless to say, I did not like this experience, and will not be using Avis again. In the end, I really didn't see much cost savings and for all the issues I had just not worth it. So much for the customer always being right.