sun kissed by god 8 months ago…read morebeware!!! buyer beware!!! heads up!!! i had to report this particular private owned shell gas station at 940 belmont ave in springfield ma. i went to this shell gas station while i was on my lunch break from work and i purchased some sterling steel jewelry which was a couple pair of earrings and a bracelet which was not expensive for $44.00. when the young attendee unlocked the case display and handed me the bracelet i felt that the bracelet maybe too big for my arm and i voiced my concern to the young attendee. however, the young attendee didn't feel it would be too big. i purchased all three jewelry items. after purchasing the items i went and sat in my car outside their gas station parked at their pump. i tried on the bracelet and it slipped off immediately. instantly i got out my car and approached the counter and i stated the bracelet doesn't fit. the young attendee talked to the older attendee who spoke in their language, i assume arabic and finally stated to me that i can't get an exchange or a refund. fyi, there is no signs on or near the jewelry station stating there's no exchange or refunds. i stated i literally just bought this bracelet seconds ago. the older attendee kept repeating he can't give me an exchange or refund because the tag on the bracelet is not there. i said wait, i have that tiny piece of tag right in my car. he stopped me immediately from getting the tag and continued to say to me..." no cause it's not on the bracelet. i called the police who told me to come and make a police report whenever i can. i agreed. the bracelet was only $8.99 but it's, "the principle of the matter." i went back in the store and let that older attendee have a piece of my mind. i said you will be going to court for 8 dollars and 99 cents!!!!! again i reported these people to the headquaters of the shell gas stations in houston tx and i was told this will be expediated to shells complaint borough and i will get a response within 10 business days. they also wanted to know what i expect as a resolution to my complaint. i said i want my refund and in return i will never buy another item or gas from this shell gas station. the shell representative agreed and understood my anger. these people like i told them need to be ashamed of themselves. a simple quest for fair treatment by these people was met with stonewalling and a refusal to budge, making it clear that customer satisfaction was not a priority at this shell gas station. can you imagine handing over your hard earned cash to a prominent business and moments afterwards your left holding a worthless item due to a business who only cares about profit and not customer fairness? this was the experience i had to endure. a money hungry , money gripping type of people whose morals and ethical values are built on bad and shady business towards customers once your money has been processed or the transaction has been completed. do not spend your money at this privately owned business. thank you for those who took the time to read my review.

Its too bad that I even had to give them a star in order to get My review up…read more The people behind the counter especially the guy with a beard, chubby is especially rude. I went in at 11:45 He said they close at 1:15. I made a call to confirm a pickup order and he told another person who worked there to come over to Me and tell Me they were closing now. Another person came in and they didnt say anything about closing to Her. I left drove around the block twice and five minutes later the same girl was in there along with other people buying things. I went in again and they both gave Me dirty looks. I bought back what I bought previously and got My money back. I got on My phkne and acted like I was doing My review infront of them and thats when they told Me I can have everything I returned for My inconvenience. How convienient. Smh. Never will I go there again. Very rude service.

Shame I have to post a star I spent 375 dollars in diesel here. Ask to use bathroom they said they…read moredon't have any working are you serious . Lucky I didn't buy food there get a bellyache then what go on floor close this down your employees use outside to piss and poop if you have no bathroom for clients . I swore I would have left if I had not already paid the diesel cost . Just a warning to my fellow truckers .

Pride gets 4 stars for being the CHEAPEST gas around. I don't go inside to many gas stations as I…read morepay-at-the-pump. This trip was not a exception. I don't know how they do it... the gas station is always busy... cars are sometimes lined up on Parker Street to get in. Even though there's a brand new gas station across the street (that's at least 5 cents higher) This trip was $2.61 a gallon... most stations are around $2.73 The average up to $2.85. I got my deal for today.

The clerks at this location are always rude , they act like they are doing you a favor ringing you…read moreup. No hello, thank you... not up to Big Y standards.

I stopped here for the first time recently and was pleasantly pleased with the selection of lunch…read more Ample Parking for a truck and trailer! Very friendly staff! Breakfast ... lunch.. drinks and beer! Oh and gas!!

Fasrewards app hasn't been working me or my wife. You don't get the listed price for gasoline (they…read moreadd $.10 per gallon when this happens). Ironically the clerk who tried to help me (but gave up) didn't even understand that I would be paying more per gallon because of this. Pride might be making money "hand over fist" but they are driving away customers slowly but surely.

Under new ownership. Made too many changes. Coffee machines make weak coffee. Took away alot of…read morefood choices and went way up on prices.

We have stopped at truck stops all over the US and even though this place is small it's one of the…read morenicest, cleanest, well stocked places I've ever been to. The people are super friendly and accommodating. It's VERY clean. The showers are WOW!!! Can't say enough good. If in Springfield MA this is the place to park your big rig

sun kissed by god 8 months ago…read morebeware!!! buyer beware!!! heads up!!! i had to report this particular private owned shell gas station at 940 belmont ave in springfield ma. i went to this shell gas station while i was on my lunch break from work and i purchased some sterling steel jewelry which was a couple pair of earrings and a bracelet which was not expensive for $44.00. when the young attendee unlocked the case display and handed me the bracelet i felt that the bracelet maybe too big for my arm and i voiced my concern to the young attendee. however, the young attendee didn't feel it would be too big. i purchased all three jewelry items. after purchasing the items i went and sat in my car outside their gas station parked at their pump. i tried on the bracelet and it slipped off immediately. instantly i got out my car and approached the counter and i stated the bracelet doesn't fit. the young attendee talked to the older attendee who spoke in their language, i assume arabic and finally stated to me that i can't get an exchange or a refund. fyi, there is no signs on or near the jewelry station stating there's no exchange or refunds. i stated i literally just bought this bracelet seconds ago. the older attendee kept repeating he can't give me an exchange or refund because the tag on the bracelet is not there. i said wait, i have that tiny piece of tag right in my car. he stopped me immediately from getting the tag and continued to say to me..." no cause it's not on the bracelet. i called the police who told me to come and make a police report whenever i can. i agreed. the bracelet was only $8.99 but it's, "the principle of the matter." i went back in the store and let that older attendee have a piece of my mind. i said you will be going to court for 8 dollars and 99 cents!!!!! again i reported these people to the headquaters of the shell gas stations in houston tx and i was told this will be expediated to shells complaint borough and i will get a response within 10 business days. they also wanted to know what i expect as a resolution to my complaint. i said i want my refund and in return i will never buy another item or gas from this shell gas station. the shell representative agreed and understood my anger. these people like i told them need to be ashamed of themselves. a simple quest for fair treatment by these people was met with stonewalling and a refusal to budge, making it clear that customer satisfaction was not a priority at this shell gas station. can you imagine handing over your hard earned cash to a prominent business and moments afterwards your left holding a worthless item due to a business who only cares about profit and not customer fairness? this was the experience i had to endure. a money hungry , money gripping type of people whose morals and ethical values are built on bad and shady business towards customers once your money has been processed or the transaction has been completed. do not spend your money at this privately owned business. thank you for those who took the time to read my review.

They need to put the kibosh on people parking at the pump or in the fire zone. The pumps are out…read moreof paper half the time so no receipts. I hate having to go inside for a receipt.

I drive by this gas this once or twice a month on my way from VT to NYC. It's very convenient to…read moreget gas. But unfortunately they don't let me use their Bathroom they recommended me to go Nextdoor MGM!! It's very upsetting!

The cashiers have always been really nice, efficient, and welcoming at the different Pride stores…read moreI've gone to over the last 10 years. However, I will no longer get gas at any Pride location thanks to management's decision to install PumpTV, or whatever they call those things. It's bad enough to pay so much money for gas, but now they are adding insult to injury by broadcasting loud, obnoxious, stupid noise you have to listen to, with no way to turn it off, or even down, just because they think it's a way to squeeze even more money out of their customers. Does management really think we don't have enough of this in our lives already? Have some respect for the people who keep you in business, Pride.