I come here at least once a week and all the staff is super nice/helpful but today one of the male…read morecashiers was on the phone! Having a full conversation with someone on the phone.. And I didn't realize the sign said no cash back at the moment and payed already.. he was rude and said "Do you not see the sign?!!" As if I purposefully did it, I just had a long day of work and genuinely dismissed the sign. But the way he was so annoyed handing me the cash yet he was still on his cell phone!! He was a male with glasses and black hair, and appeared possibly Indian ethnicity. But I never had such a rude experience in the 2 years ive been coming here!

Extremely poor customer service…read more Honestly I was astonished about how poor it was. I walk in, they look at me and carry on about their conversation about a customer who comes in everyday wanting free car washes. For his rental cars. My tip: how about paying attention to the paying customer in front of you, you'll make more money that way. It gets even better that when I get to the counter the conversation continues to where the cashier doesn't even notice I am there. She rings me up and continues her conversation. Still no hello, how's your day? - nothing. So I pay and she takes my receipt to do god knows what with, still in her conversation, doesn't say anything to me once again, no good bye have a great day - nothing. When I ask for my receipt she looks confused and hands it to me while still carrying on her conversation. I'd rather go to one of the other million gas stations in the area instead of this one, at least the 7-11 on the corner of Durango and Russell says hello to me. Such a better experience over there.

Came for gas and a car wash . The attendant acted as if I was bothering her being there. No smile…read moreno hello Then when I asked to use the restroom she rolled her eyes and hesitated with the key I just left . This is normally a nice place to come. I won't be back they don't need my business obviously

This is one of my go to stops for Shell gas. Always a clean prompt and friendly staff/experience…read more Decently prices gas.

Cool staff clean restrooms! I'm a Lyft driver so this is a big deal! I go out of my way to go…read morethere! Cheaper gas also.

Worst customer service in history whoever the late night or overnight workers especially the guy…read morewith long black hair and glasses they all need to be fired you got one employee rolling in on a one wheel bike like that's appropriate nobody greets you when you come to the counter I had three people at the counter I asked for my item while they just looking at me leaving not knowing who is actually helping me like I read minds! Then he doesn't tell me I can help you over here or nothing just let me stay at a register he wasn't even at then after it's time for me to pay he says over here like seriously get better employees because these ones are horrible!! Especially the one with long black hair and glasses that worked Thursday night at 3am he needs to be fired

Pumps will never let you pay outside. They ALWAYS have problems with it. Only writing a review…read morebecause this has happened about 10 times in the past 4 months. GET YOUR PAYMENTS FIXED AT THE PUMP

This is the BEST 7-11 in Las Vegas!…read more I would know because I've been to many of them. I'm a HUGE fan of GOOD COFFEE. Hands down 7-11 beats Starbucks AND it's a fraction of the cost. I don't know when it started but 7-11 upgraded to the fresh brewed per cup system and it's a game changer! I was very happy with their reg drip coffee served in pots, which was always offered in several flavors and brew strength's. Now with these fancy new machines they have made the 7-11 coffee experience next level. You can choose from several options. Cappuccino, Latte, Americano, extra shot, iced or hot just to name a few. I love a fresh Americano which is what I always get. I don't do creamer but I like Sugar Free syrups which this location has several of. THANK YOU! Not all locations offer a sugar free sweetener at all. I really appreciate that I have not just one but usually 3 or 4 delicious flavors like vanilla, caramel, or hazelnut to create the perfect hot coffee (Americano) before work. Speaking of appreciate, I appreciate the customer service at this 7-11. I think it's family owned and run. I see the same faces and everyone is always so nice. They even use your name once you enter your rewards number and it pops up. BTW your 7th cup is free! I've been to countless 7-ll's in town and by far THIS is my favorite. Keep doing what you're doing 7-11 on Russell bc I love it! Vegas, do yourself a favor and try their COFFEE ! It will be your new fav coffee spot!

Great gas station on a good location. You can find cheaper but it's the convenience you pay for…read more And they got some tv screen playing commercials.

Easy access from the I-215 & West Tropicana exit. I use this place occasionally and each time it's…read morebeen pretty cut and dry experience. Go pay cash for gas. Pump and go. My vehicles does well with Chevron gasoline.

Came here to grab a soda but I kinda had to wait for some sketchy people hanging out in front. I…read moredidn't want to go inside with the kids. So I waited for awhile. It's usually like this here always gotta watch your back. What is funny was I went her cause I was at 7-11 first but over there it was even sketchy-er. Guess I'll just have to find a new place.

I was looking for the more affordable gas station on my route and surprisingly shell was it even…read morethis is usually more expensive.

Always very clean and prompt service. I like to have my neighborhood gas station I go to and their…read moreemployee Grant just ensured I come back here for gas and snacks every time. What a nice person!

Always Great service. Privately owned and not a participating 7-11 so you wont get coupon deals and…read morethe gas prices are high.

How does speedy mart not have change for 100?? I'm purchasing 15 in gas and a five hour energy…read moredrink and I told they can't accommodate me because they don't have change???? This was the speedy mart on Silverado ranch and Maryland parkway??

With the world being so unpleasant nowadays, it's no surprise that people are ready to call out…read moreproblems in businesses and employees but not when it means the most. I was recently diagnosed with early-onset dementia. Attempting to be as independent as possible for as long as possible. The personnel at Store 114 on 5675 South Grand Canyon have now become a part of my extended family. Having to stay near to my safe haven "home" means I'm subject to our community, which isn't necessarily a bad thing. It's a fantastic thing. Every day, I get to meet fantastic people and have conversations about the same topics. My morning routine has distinguished this location. Every morning, I go to my local store #114 and buy two 5-hour energy shots, and now I have a shot companion. Tim Moyer is the sweetest person I've ever met.he will take all morning shots with me just so I don't do it by myself. It would be an understatement to say you have him in the perfect place in front of customers. It's a joy to return to a place where I feel comfortable and see the same wonderful people. I can't forget the wonderful ladies of 114#, Alicia and Alexis. My journey is new and uncertain these days. But one thing I am certain of is that your store is more than just a mainstay in my mind; it is family. It may sound stupid, but anyone with dementia will tell you that we appreciate compassion, humility, and just wonderful, pleasant people who make us smile, and they do. Thank you ladies and thank you shot buddy for never forgetting.

It's not 24 hours. You can't buy anything from 1am-4am because of shipment. How does a 24 hour…read morebusiness make money if you turn away customers? The customer service was inauthentic and stale. The staff just looked tired .

So allow me to give you a little story about what happened tonight to me…read more I have a sprained ankle that I'm limping slowly on and happened to get a flat tire on the way home in the middle of the night at about 2:10am I quickly turned into this chevron to fill my tire with air since my psi monitor indicated it was leaking fast and dangerously low to drive on, luckily I made it to the compressor just before it hit a compete flat. Now on the exterior entrance of the chevron it said the insides were locked off for cleaning from 1:30am-3:00am But I decided to ring the bell to see if the attendant could quickly get me change for a dollar so I could get air (0.50 cents to use the compressor) as it was an emergency. I rang probably about 5 times but no one answered and it looked empty inside, no one "cleaning" at all. So I had to limp all the way over the parkway tavern to get change, luckily the bar tender was nice and had change. I then limped all the way back to my car to fill it with air, just in time to notice a single car stop by the chevron entrance to drop off the gas station attendant and then drive off. So apparently this person had abandoned their work post to go off with their friend during their supposed "closed for cleaning" times, and left the station completely abandoned I assume. Perhaps management needs to check the date and times of who was working on this night Monday July 19th at 2:10am and have a talk with them. I'm not a fan of limping half a block on a casted foot for change for a dollar, but I'm also not a fan of people who are lazy and don't do their jobs or at least keep on their post.

20 bucks for a wash. No one for a pre wash at the entrance. Blow dry at the end blew water back up…read moreon the windshield. No hand towels around the vacuum area. Never coming back.

They charged $7 each for sweet tart ropes and it's all such a rip off! Anywhere in the whole valley…read moreis a better value than This sh*t hole!