Well, I wasn't going to do this, but I figure I should warn others about this location. I tried to pump gas (station #4) and I cancelled my transaction due to forgetting to input my rewards card information. When I entered the second time, it said see cashier. I thought it was a mistake and swiped again. I found out that it charged my debit card. Same thing happened, so I went into the store. The man I dealt with, Trasjan I think his name was, couldn't bring up any receipt for the amount of the charge. Then, he says there's nothing they could do because it didn't show up on their end, therefore it didn't charge the debit card. I even showed him the charge on my bank app with Shell next to the transaction.
The man says, "Well, since we don't see it on our end, that didn't happen and you're just going to have to come back in the morning and speak to the manager." With what gas? Hmmm? I get that 'they' can't do much, but they can check that pump (since they also stated there's something wrong with it), put an out-of-order sign on it so nobody else will get jacked. It caused a scene with him calling me a liar and wasn't even willing to check the pump. So I may be on social media somewhere (no surprise). You were warned. read more