BEWARE of AmeriGas and all their fees!!!! If I could give less than 1 star, I would! After being a…read morecustomer for approx. 13+ years, this was my recent experience. I tried to get my tank refilled via online service request and noticed a message that I would be charged $140.00 fee for a "leak check" (this should be a FREE part of your service!) They also charge $97.00 for a yearly tank rental (120 gallon). In addition to the normal fill rates (which are higher than competitors), they also charge a $15 hazmat fee and an $8.00 fuel recovery fee. When you cancel your service, they charge more fees! - $119 for a "service dispatch fee" and then another $299.00 for a tank removal fee!!! Just for comparison, Irving Energy just recently started a yearly tank rental fee of $39.00 and NO hazmat fees - their install also includes a FREE site-leak check, and, their propane cost is significantly cheaper. AmeriGas(holes) are a HUGE RIPOFF and should be avoided!!!!

They charged multiple exuberant fees (service call and tank retrieval) once I canceled. These fees…read morewere not in the original agreement, but they claim that they can change them whenever they want. I asked to return the take on my own and they said that I could not. I complained to the BBB. They would not drop the charges. If you need to talk to someone, it will take at least an hour before someone answers the phone. Find a local supplier if you need propane.

Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

Have been a customer for 7 years. I always forget to pay which is on me. But the woman Pam who is…read morein the billing department is absolutely ignorant when calling. She has been abhorrent on numerous occasions to me and my wife. Especially recently struggling to make ends meet and in the process of selling my home she is just a terrible human.

I just had the extreme pleasure of dealing with Mike at Amerigas for an estimate to install propane…read morein my home for a gas stove & fireplace. I had a 2nd estimate coming from another company, but, after meeting with Mike, I immediately cancelled the second appointment and chose Amerigas. It definitely more than compensated for the most unpleasant experience with Wilson oil and gas, who, totally flaked on my previous to today's appointment scheduled. Joe at Wilson, was scheduled at noon yesterday to give me an estimate for the same work scope. The appointment time was noon, confirmed by text message the week prior. When noon came and went, I finally called at 12:30, only to be told, he had no record of an appointment and was still in his office. Definitely not what I wanted to hear after taking the day off specifically for his visit. It put a bad taste in my mouth and made me wonder if this was SOP for all related type companies. Amerigas and Mike, restored my faith in the value of great customer service!!

Don't trust this company! While I eventually grew accostomed to their bad customer service. (most…read moreagents hardly speak english) This last January 9th was the last straw. My furnace stopped on the coldest day of the year. I had gas in my tank so i called my furnace tech. no gas was flowing from the Amerigas tanks, so i ordered a fill up, thinking maybe my gage was off. Amerigas filled my tank and still no gas flowed. We learned that the old obsolete pressure regulator was frozen and Amerigas doesn't check these things to insure their customers don't die in their sleep. While I had been asking this Amerigas to replace my rusty tanks, they ignored my requests and left me with rusty Junk in the yard and an obsolete regulator. This crappy customer service is dangerous! Now the rest of the story: I waited until my tanks was nearly empty and called them to remove the rusty unsafe tank and regulator. The rudest tech ever removed the Junk while showing so much attitude... Amerigas then charged me for removing their Junky rusty freezing-up, non-working tanks. These tanks are rented. They were not mine, and they don't even maintain the things. I believe this outfit prays on old people, thinking we won't complain. taking advantage of the elderly! Do not trust this company your life could be in danger!

Rented a truck last week to move some stuff out of my mom and dad's place. Made reservation on…read moreline. Pick-up of rental vehicle was quick and orderly. Vehicle appeared to be practically new and was clean. There were no issues with the van in any way. I accidentally left a furniture dolly behind when returning the truck. Normally they would not close out due to this. I told him I would have it back the following morning, and he said he would close out anyway. This extending of trust to me, a new customer, was a genuinely nice gesture. Enough that I would highly consider using U-Haul Moving & Storage of Norristown aging for future hailing needs. U-Haul Moving & Storage of Norristown is A-OK.

Tried calling and they won't pick up…read more Overcharged me $63 for the Tow Dolly, didn't tell me to overview them truck before leaving and the link closed, trucks service engine light and Dolly light is on.

I had a contract with them 2 years back and renewed this year with them…read more They usually monitor oil levels and top up when it reaches 50% level. This time, I noticed that they had not refilled even when my level was below 25%. Today I had to call them to remind them! I am critically low today and looks almost certain won't last tomorrow. I have turned down heat to 40 degrees so I can try to not freeze until next delivery! I am in coatesville area.

Trash service all around. I pay a lot of money for service contracts and when something breaks…read moreinstead of coming out in a timely way as promised, they delay the repair. Not worth the money or aggravation. I would give negative stars if possible.

I've been a customer of county propane since i moved here to downingtown .as a retired truck driver…read morei hauled propane in to keep companies like county supplied .in my 35 yrs dealing with propane companys from the inside .there are many who treat their customers the way they should be treated .and many who treat you like dirt .im happy to say the people i have dealt with at county have been some of the nicest folks i've ever done business with .i've never been charged delivery or tank rental .and their prices are market rate or less never had more then $0.5 to $0.8 cent rise in price .even when i had a emergency delivery due to a leak while i was on vacation .they sent a guy right out no questions .i would think that some of the negitive comments i've read here are pretty one sided .im thinking there is a lot more to the story ? But everybody has a bad day customers as well as employees . As for me i think they are extreamly reliable and dependable as well as friendly .and have no plan of changing companys P.s. no i never dealt or knew them prior to becoming a customer lol

We contacted County Propane after buying a home they had previously serviced, trying to set up our…read moreown account. Instead of help, we got pressure before closing, then radio silence. They removed the tanks without telling us. We left multiple voicemails asking to start paid service and had no response. When someone finally answered, they refused to provide us service with no explanation. This company was unresponsive and ultimately refused service without reason, which is unacceptable. Homeowners deserve reliability and transparency, not silence or a surprise tank removal. We cannot recommend this company!!!

Simple and efficient contact and updates. Very good pricing amd quick service! I am going to use…read morethem again for sure and I find no reason to compare other quotes at this point!

We use Geppert for all of our recycling needs. They are friendly and responsive and a pleasure to…read morework with! Donna Liberty Roofing Inc.

In January of 2025, we needed to replace our piping for our oil tank to be up to Pennsylania Code…read more Our oil tank was over 40 years old so we decided to replace the oil tank as well. Our former oil company (a larger company that bought our previous local provider,) gave us a very high quote with no options. We called X-Press Energy and the next day, Rob came by. Our tank, being in the basement was a tricky install. When their technicians arrived, they were able to make the necessary adjustments, install the new tank and remove the old tank all in one day. The service and the office staff listened to our needs and fulfilled upon their promises. We are now with X-Press for our furnace maintenance and oil delivery needs.

Their service department went above my expectation to resolve a faulty propane regulator. Vicky in…read morethe office is a rockstar thanks