Update. My review got someone's attention, and they did make it right. My bill was credited $265,…read moreso I am grateful that they did the right thing.

I have been attempting to get into contact with Amerigas for weeks, nay, months! Every time I call,…read moretheir first message is "we proudly now have a full US based call center." which is total BS because then I am placed on hold for longer than 1 hour. Seriously! the last time I called I was going to be on hold for 96 minutes. Now, it says I will be on hold for 63 minutes. I have filled out the online "contact me" form multiple times now and HAVE NOT RECEIVED A SINGLE CONTACT! Where is my bill going? When was my gas filled last? When will Amerigas contact me. WORST CUSTOMER SERVICE EVERRRRRR!

Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

06FEB2026 morning of my step daughter's wedding. Go out check my propane level and I'm down to 18%…read more I call my propane company if the last 10 years, and they tell me they are three weeks out to fill. Normally they do come out the next day. They tell me since I own my tank to go try somewhere else. Panicked, I start calling around. It's the coldest in a long time around here, and no one is picking up. I leave messages as I get ready for the wedding. Eric from Gastec calls back and after a few forms they tell me they'll be out as soon as possible. Two days later, worrying I may of messed up waiting so long they came out and filled the tank! $10 hazardous charge and lower price from my other supplier. I will definitely be using them again!!! Thanks to them for coming out so quickly!

I do not have an Amerigas account. I tried to establish one, but they claimed my address already…read morehad an account. The previous owner of my home had an account, which she closed in April, 2019. Amerigas came to the home on the day we closed, and filled the LPG tanks, inspected the tanks, and were notified we'd purchased the home and needed a new account. In September, Amerigas came onto my property and capped off/locked two tanks, one of which they own (had been leased to previous owner), and capped a tank owned by the home. LET ME REITERATE. AMERIGAS BROKE INTO A LOCKED GATE, ON WHICH THERE IS A "NO-TRESPASSING SIGN", AND LOCKED OFF LPG TANKS THEY DO NOT OWN OR LEASE. In any realistic world, this would be breaking and entering, with theft as an add-on. They did not notify us that they were coming, and did not notify us that they'd been. They *broke* through a locked gate, marked "NO TRESPASSING" in order to do so. Then, they wanted a $150.00 inspection fee, wanted to charge us for the gas in the tank that the previous owner paid for, and want another $250 to uncap the tank that is privately owned (same tank they capped without permission). When we threatened them with legal action and going to the BBB, they said "We don't want to do business with you, so 'eff off. " Now we are stuck with locked tanks, can't feed our stove, fireplace, nor spa and it's 30 degrees outside. These are horrible people. I feel the local manager, Mr. Najarian, is a racist, foul-mouthed pig, on top of being a liar having made multiple claims about the previous owner of our home not having paid her bills (she sent us a copy of the closed account/paid balances), that the tanks were unsafe (Amerigas inspected the tanks when we took ownership), and that the previous owner had not transferred the fuel to us (the previous owner had written a letter Xferring the fuel). He also promised to amend the problem the same day, and it's 2 months past his promise, ergo, a lie. AVOID, AVOID, AVOID.

We were supposed to be automatic delivery. In January, they didn't deliver, and we were down to 13%…read morein the tanks. We called them about six times, but no results. We heat with propane and have a generator which uses propane. Our area is prone to power outages. We hired another supplier, and had Amerigas remove their tanks. Amerigas was bought out by UGI last year. That might be the problem, but in any case, I'd never use them if somebody else is available.

Tried calling and they won't pick up…read more Overcharged me $63 for the Tow Dolly, didn't tell me to overview them truck before leaving and the link closed, trucks service engine light and Dolly light is on.

Made an appointment, on August 22, to have a hitch installed, on August 30th - prepaid for the…read moreinstallation and part. Dropped the vehicle off in the morning at 9:00, before my 10:00 am appointment. They learned at noon that they couldn't get the part. They opted not to call me or inform us qt all until we arrived to pick up the vehicle at 5:00. When I asked for details on *when* they realized they didn't have the part, I was told, "today." First of all, obviously - I dropped the car off today, 8/30, but I prepaid for the equipment 8/22. Secondly, what did we pay for in advance then? See the date on the email in the screenshot yourself. Don't rely on this location. The employees are nonchalant, not accountable or responsible in any manner.

I had a contract with them 2 years back and renewed this year with them…read more They usually monitor oil levels and top up when it reaches 50% level. This time, I noticed that they had not refilled even when my level was below 25%. Today I had to call them to remind them! I am critically low today and looks almost certain won't last tomorrow. I have turned down heat to 40 degrees so I can try to not freeze until next delivery! I am in coatesville area.

By far the best plumbing company I ever used not only does this company have the best prices by a…read morelong shot they installed two tankless water heaters for me in less than 6 hours and clean up there mess like they where never there and to boot there service is impeccable their technicians they have working are extremely knowledgeable especially there lead Tec Eddie if I would ever recommend any company it would definitely have to be this company

I've been dealing with this company for a few years now and they have been simply amazing, I used…read morethem today and their tech Charlie was 10 star as expected, County propane is definitely the way to go for your needs , I wouldn't go anywhere else....

Update: I am working on yet a new plan with the service Mgr…read more to make sure I know when the deliveries are coming. And, no, I am not always contacted before deliveries. This is incorrect. There are always notes to contact me. That much is true. However, the drivers sometimes don't read them. Sometimes ignore them. Sometimes incorrectly interpret them. Occasionally they even follow them and get it right. I am not stating anything here except the truth.

Simple and efficient contact and updates. Very good pricing amd quick service! I am going to use…read morethem again for sure and I find no reason to compare other quotes at this point!

We use Geppert for all of our recycling needs. They are friendly and responsive and a pleasure to…read morework with! Donna Liberty Roofing Inc.

In January of 2025, we needed to replace our piping for our oil tank to be up to Pennsylania Code…read more Our oil tank was over 40 years old so we decided to replace the oil tank as well. Our former oil company (a larger company that bought our previous local provider,) gave us a very high quote with no options. We called X-Press Energy and the next day, Rob came by. Our tank, being in the basement was a tricky install. When their technicians arrived, they were able to make the necessary adjustments, install the new tank and remove the old tank all in one day. The service and the office staff listened to our needs and fulfilled upon their promises. We are now with X-Press for our furnace maintenance and oil delivery needs.

Their service department went above my expectation to resolve a faulty propane regulator. Vicky in…read morethe office is a rockstar thanks