Dr.Chan is definitely worth the wait…read more It may take 1.5 - 2 months to see her, but she is so worth the wait. She takes her time to address your concerns and you can tell that she really cares about her patients. My co-worker recommended me to see her and I'm so glad that I did. I can tell that she is very knowledgeable and knows what she's talking about. If you're looking for a great dermatologist, go visit Dr.Chan. Her office is located on the third floor at the PAMF.

Thanks to yelp that I finally found a dermatologist who was very knowledgeable and didnt just rush…read moreme out of her office! I was really lucky as she is hard to get an appointment. I actually spoke to a person in the dermatology department and pretty much said that I saw another person who pretty much rushed me out of her office and barely gave the attention I felt I needed. Dr. Chan's assistant called me back and said she had a quick opening and I rushed over. She was wonderful! She was super informative and gives you a bunch of options and doesn't pressure you as well. If I ever need to see a dermatologist again, I will definitely call for her! Thank you so much Dr. Chan!

Dr. De Coninck is a wonderful doctor and I would full heartedly recommend her!…read more She is extremely pleasant, knowledgeable and attentive. Unfortunately, the only problem that makes it hard to see her is the amount of patients and the lack of dermatologists in PAMF, causing scheduling an appointment with her to takes about 5 - 6 months.

Dr. DeConinck is the best! I've been going to Dr. DeConinck since 2007 & she has helped me through…read moreevery stage of my early middle school days all the way to my early 20's. Dr. DeConinck is knowledgeable, friendly, honest, & will give you the medical terms & terms that are more understandable as well. I've been going to Dr. DeConinck for so long because you know what? There is not just a quick fix for acne. If there was, that would be odd & probably not healthy. In the beginning I tried Proactive, Differin, antibiotics, seaweed mixtures, Obaji, & so many products. Dr. DeConinck did not give up on me! I'm glad she was attentive & always knew what I had tried, for how long, what I did & did not like & what I should try next. Finally she suggested Accutane. I was excited but nervous since it's such a powerful medication. So I decided in 2009 to give it a go! I've had horrible acne since I was in 3rd grade & had to change school multiple times; 6 times to be exact from 3rd to 12th grade. I could not stand being bullied. Accutane saved me! I had acne everywhere! :( The only con I could say Accutane has is if you're a female since you need to go through extra precautions ect. & lab tests every month & appointments every month. But 4 sessions of Accutane later I'm acne free (knock on wood) & I'm much happier now! Side note: People think & say that Accutane causes suicidal thoughts ect. I would disagree! The 2-3 month of Accutane your acne does get worse, like horrifically worse but then clears up. I think during that time users think they will never get better & then they get depressed. Dr. DeConinck can be pretty busy sometimes & it's hard to get an appointment but keep that appointment & let her help you. She's the best & you will have radiant healthy skin that lasts.

Dr Cho, is a great Dr.who is very concerned about giveing the best of care and always has a goo ay…read moreand a smile. His , was our main Dermatologist at Sutter Health, in Sunnyvale, CA I would haghly recommend him. Ken Lowe

I recently experienced a severe case of allergies and needed emergency care, and Dr. Bryan Cho was…read moreincredibly helpful. I've known him for years so I understand how busy he can be, which made his promptness and diligence all the more appreciated. Right away he saw me and helped me identifying the cause and prescribing a solution, making the healing process a quick and smooth one. Dr. Cho is a consummate professional and a gentleman. I could not possibly recommend him more highly.

I visited them for a consult on hyperpigmentation on my arms…read more Pros: NP Kim was very sweet and listened patiently. She consulted me and offered to do a spot patch on BBL Laser on my arm. Cons: Unfortunately the setting on the laser was higher than the recommended strength and I got a burn scar that blistered. On coming back I did some reading about bbl and realized that there needs to be some cooling period after each flash which was not followed which led to my blister. So I feel that they lack experience The receptionist Farah is very rude :( I was nervous to go there and she made the experience worse. Also she's somehow responsible to give the pricing to patients and puts an awful front. I didnt want to deal with this place because I got a feeling they wont care/entertain any concerns given shes who I will have to deal with. There's less structure to the pricing they charge, she gave me a quote nd then increased it about 20 mins later for the owner who may read this - please look into the patients experience if you care about your business.

I would give this service a zero if I can. I called them to make an appointment for a treatment…read more They told me to come in on the same day because their appointment cancel, so I accommodated them. I told them I was there before and I had a Groupon, and on the phone, they said they would make an exception and see me. After my prior engagement, my Dad and I drove to the office. The rude lady at the front desk (Is it Farah?) asked for my drivers license, then after my Dad and I waited for 30 minutes, told me that they would not see me because I was there before. I spent an hour driving there, 30 minutes waiting at the office, and another hour driving back -- just because the office did not honor their commitment after telling me that they would make an exception, not to mention the unnecessary privacy ask. They essentially wasted two people's time by lying and disrespecting their clients. I do not recommend this place to anyone. It's horrendous.

Dr Lee treated me for facial sun spots removal. She was informative and explained various options…read morefor treatment and the healing process. Dr Lee was patient, courteous and professional. She was genuinely interested in my questions and concerns. I left her visit feeling like she cared for me as a person.

*Update 5/22/2026 Today I received a message from Kayla…read moreLarios and it was not in regards to my medical treatment or me requesting for my clinical notes for the third time now. Instead Kayla messages me this "Good afternoon Ms. Lee, Please note that this certified letter has been sent to your address. You will see a copy below. We are writing to clarify the purpose of My Health Online (MHO) and outline expectations for its appropriate use. MHO is a valuable tool designed to support communication between patients and their care teams. Our clinicians are committed to providing high-quality care to all patients. This includes in-office visits, reviewing refill requests, responding to phone calls and MHO messages, and completing necessary documentation. To ensure equitable and timely care for all patients, clinicians must balance their time based on individual medical needs. To support appropriate use of MHO, please note the following expectations: MHO is intended for non-urgent medical concerns only. Response times are generally 1-2 business days. MHO should only be used to communicate about your own care, unless you have approved proxy access for another individual. MHO is appropriate for brief questions regarding medications, treatment plans, or referrals. More complex concerns may require an in-person appointment. MHO cannot be used to address insurance, billing, or administrative issues. Sending multiple messages on the same day regarding the same topic is not appropriate. If you have an urgent medical concern, please seek care at an urgent care center or emergency department. Medical treatment cannot be provided via MHO for urgent or emergent matters. Moving forward, we ask that you limit MHO messages to concise questions related to your healthcare and treatment. If your concerns require a more detailed discussion, please schedule an appointment with your provider. Please be advised that continued excessive or inappropriate use of MHO may result in messaging privileges being restricted. If this occurs, you will still retain access to view your health information, including test results and provider messages. We appreciate your understanding and cooperation in helping us maintain timely and effective communication for all patients. Sincerely, Sunnyvale Dermatology Care Team" And this is my respond to Kayla "Hello Kayla, I received your message, and I find it contradictory. I initially asked brief and straightforward questions regarding my treatment, but the conversation became extended because my questions and concerns have continued to be ignored. I requested access to my clinical notes 3 times now as I am entitled to access my medical records, yet my requests have not been properly addressed. Responses are delayed beyond 1-2 days, and I am not receiving clear communication. There are multiple messages from me because of the character limit, requiring me to split my concerns into separate messages. I have continued trying to communicate directly with my provider, Helen, but instead I am being redirected to you, and the situation is still not being resolved, you guys cancel my appointment and don't have a clear treatment plan for me. I also feel that my attempts to obtain information about my medical treatment and records are being mischaracterized as excessive/ inappropriate messages, when I am simply requesting access to my medical information and proper communication regarding my care, for days and now weeks and it still has not been addressed." This is how Helen and the dermatology team at Sutter Sunnyvale chose to handle the situation -- instead of properly addressing my concerns regarding treatment and medical records, I was made to feel as though I was the problem for asking questions and seeking clarification about my care.

I had my first appointment here at the California Skin Institute in Sunnyvale, CA yesterday and…read morejust wanted to share my experience. I arrived and was checked in and had to complete some information on the iPad. I didn't have to wait long before someone called me to head back to the exam room. While in the room the lad họ who took me back yanked my iPad out of my hands and placed it on the counter and said I could finish it after. I think her name was Renee or something. So she asked me what I was there for and I told her I had bad eczema all over my body and ao she left and came back with a gown and told me to put thìs on with the opening in the back. So I barely took off my clothes and folded them the doctor came in and I was a bit shocked that no one knocked and even asked if I was ready. I closed the curtain thinking they'd know I was still potentially changing. I was nearly completely naked and was in shock the doctor and assistant just came in so abruptly. The doctor asked me if I needed a few more minutes, all I could say was could I get some privacy while holding onto my pants and covering myself with it. So the two left and I finally got into the gown and sat down and waited. It was a short while before the doctor and the assistant came back but I just sat there and waited. When the doctor came she took a look at my eczema scabs and scarring but she seemed to be very hands off. No gloves, no real examination, especially in the private area which I pointed to with my gown gently pulled up. Just a quick glance and letting me know which medication she was going to order for me. At the beginning of the meeting she asked me where I was seen previously and maybe I was no longer going to my previous dermatologist, so I don't know what her intention was to ask me that but I told her anyway and nothing really happened. The doctor spoke with me while the aid sat on the stool behind the curtain and was doing something on her iPad. Overall, the experience was more positive than negative. The doctor turned out to be really nice, the aid did her best to be professional (although still a bit pushy), and the staff member at the reception desk who helped me before and after my visit was good too. She was patient and friendly, and helped me get through the iPad questions and got me on my way. The office was also nice and clean, had cute figurines and trinkets placed into the built in wall shelves that gave the office a more personalized feel. It was my first visit and everything seemed to have gone well and hopefully it will stay that way.

Normally OK, but the last time I was there I waited for almost an hour without seeing anyone an…read moredecided to just leave. CSI acknowledged it was their fault, then did nothing to remedy the problem.

Dr. Krystle Wang is an exceptional dermatologist for both cosmetic and non-cosmetic concerns. She…read moreis very knowledgeable, takes the time to listen carefully, and provides clear, thoughtful answers to every question. I truly appreciate her friendly demeanor, professionalism, and efficiency. She always works collaboratively to address my needs, and I couldn't be happier with the overall care I've received. My skin is happier since I found Dr. Wang!

My first time meeting Dr Wang and her office was a great one…read more The front office ladies were so friendly and helpful as was her nurse. Dr Wang is a gem...she's down to earth, kind, very informative and so easy to talk to. Very knowledgeable! I'm so glad I found her.

I recently got the Diamond Facial at Renew MD, and I honestly loved the experience. From the moment…read moreI walked in, the staff made me feel comfortable and well taken care of. The facial itself was incredibly relaxing yet effective. My skin felt deeply cleansed, smooth, and noticeably brighter right after the session. The diamond exfoliation was gentle but thorough--no irritation at all, just that fresh, glowing skin feeling. What I really appreciated was how knowledgeable and attentive the provider was. They explained each step, customized the treatment based on my skin, and made sure I was comfortable throughout. If you're looking for a facial that gives instant glow, improves texture, and still feels luxurious and calming, I highly recommend the Diamond Facial at Renew MD. I'll definitely be back!

TLDR; the location is convenient and staff at the Fremont office are fantastic! They have been so…read morepatient with me and have shared so much wisdom about skincare in general. Every product they have recommended has worked shockingly well for my skin. I was skeptical about it all at first but that has been proven otherwise. I've gone through a complete transformation and I was once one of those people who used Nivea and a soap bar for my face. It worked while it did but after 30, not so much. I looked in the mirror and my face was so dry and my budding cracks so... prominent? Obviously no longer good enough. I did research on many places in the east bay and chose here because of its boutique-like charm and upfront prices. I wanted a personalized experience and that's exactly what these ladies delivered! My goal was to preventively restore the skin under my chin to delay my growing jowls and smile lines. Since joining RenewMDs Beauty Society, I have had Ultherapy on my lower face/neck, 4 months of Trizep, Potenza and Picosure, and a lot of Skin by Dr Sethi! I actually look better now than before I had my son having lost the extra lbs and taking more care of my skin. I get stares in public and complements again my coworkers ask me for my beauty "secrets" (lol no secrets). My husband is handsier too! All this was by no means painless - beauty is pain! And expensive! But if you are looking for a transformation/ restoration project like I was, this is the place to achieve that! Thank you Dr Sethi, Ruby, Syenna, Stephanie, and Ms Joy

He's very friendly, but I feel like he doesn't listen. Of the 5 diagnoses he's given me, 4 were…read moreflat out wrong and one was inconclusive. I would keep trying to communicate my issues, but he doesn't listen to me. I got a second opinion and guess what, I was right all along. Got a THIRD opinion from a dermatologist in Los Gatos, and they reaffirmed the second opinion. Dr Tran was just flat out wrong, every single time. I just wish doctors would actually listen to their patients. I need to know what's wrong with me, I can't take the pain and discomfort anymore, but Dr Tran won't take my concerns into account.

Warm, friendly and efficient office. Dr. Tran is a well trained dermatologist. He listened…read morecarefully to the history that he elicited. Asked all pertinent questions. Very thorough explaining my condition after his diagnosis. Recommended a treatment that finally offered relief from my condition. Very pleased!

I have been coming to Medical Aesthetics of Menlo Park for years. I first came for laser hair…read moreremoval which I highly recommend - it's very effective and painless. Why did I ever wax?? A few years ago I added Botox. Dr G was my first experience with Botox and she's wonderful. In the beginning she listened closely to what I wanted (to remove the ever deepening line between my eye brows) and she explained that to get a natural look involves considering how all the muscles move together. She tried different injection locations, asked how I liked it at my next visit, and adjusted based on my feedback. Now, when I come in she ensures I want the same constellation of injections and works off her recorded "map" of my face. Dr G is very good at Botox! The results are wonderful and she always reminds me of how to care for it (for example, no exercise that raises my heart beat for 24 hours). Dr G is also wonderful with patients. She's friendly, calm, patient, professional and very gentle with the injections. There's been no bruising. Her goal is to ensure you're satisfied and happy. So grateful for the wonderful service at Medical Aesthetics. It's always clean, safe, and I get amazing results! Cannot recommend enough!!

This update is LONG overdue! As you can see I've been a faithful since 2019 and I continue coming…read moreback to Medical Aesthetics of Menlo Park because their services are always done with the best and highest level of care and so much attention to detail. Things I would recommend having done here....EVERYTHING they have! I am so grateful for the way I feel every time I leave this gem of a place. Dr G (Gity) is spectacular, if you know, you know. This isn't about placing injections and off you go. There is an art and talent that goes with making you look natural and flawless. Dr G has that what many would probably call "God Given Talent" for me I just call her my Goddess of Natural Beauty! I've done so many things sitting happily on her medical chair that I guess now the secret is out! She doesn't exaggerate features, you leave looking glowing, happy, and rested...and naturally beautiful as everyone should! In my opinion she is THE person to go to for lips, hands down, I'll kiss anyone who says different! ha! Yeah, she is THAT good with giving you those perfect lips. This place carries the best products available and when you pay for quality you notice it, feel it (painlessly of course) and see it last longer. They are experts in non-surgical facial transformation. As a mom, I've fluctuated with my weight since pregnancy and always what shows the most change is in my face. Now that I've reached where I want to be, Dr G knows and keeps up with all the leaders of the industry to keep your face looking as it should. She never pushes, she is thorough, explains everything and since I have so much trust in here, I just see stars. When you are with her, you're the most important person in the room, will make sure you are comfortable and she has such a loving and gentle approach...and she uses the good stuff to make sure you're fully numb from feeling any discomfort. I can go on, but I know you just want to make that appointment already! ;) Since we are all friends here, you don't even have to take my word for it, look at her credentials and the master classes and seminars she has been chosen by peers and experts in the industry to attend. Now for my treatment girls, they got all those here too and all the latest, most advanced technology. Take care of your laser hair treatments, if you have a strange scar that you want gone, they have an incredible laser machine for that with a few zap sessions, it will be soon forgotten. Ultratherapy, CO2 and skin resurfacing....again you'll be in the right place and with the right hands to do it for you. Gents, this isn't just a lady's thing....they will know what to do to make you refreshed and rejuvenated too so don't be shy to call for a consult. dr.g_aesthetics on INSTA https://linktr.ee/dr.g_aesthetics?utm_source=linktree_profile_share&ltsid=77fb0814-55f6-4f05-b7fb-33be31604ddc