Dr.Chan is definitely worth the wait…read more It may take 1.5 - 2 months to see her, but she is so worth the wait. She takes her time to address your concerns and you can tell that she really cares about her patients. My co-worker recommended me to see her and I'm so glad that I did. I can tell that she is very knowledgeable and knows what she's talking about. If you're looking for a great dermatologist, go visit Dr.Chan. Her office is located on the third floor at the PAMF.

Thanks to yelp that I finally found a dermatologist who was very knowledgeable and didnt just rush…read moreme out of her office! I was really lucky as she is hard to get an appointment. I actually spoke to a person in the dermatology department and pretty much said that I saw another person who pretty much rushed me out of her office and barely gave the attention I felt I needed. Dr. Chan's assistant called me back and said she had a quick opening and I rushed over. She was wonderful! She was super informative and gives you a bunch of options and doesn't pressure you as well. If I ever need to see a dermatologist again, I will definitely call for her! Thank you so much Dr. Chan!

Dr. De Coninck is a wonderful doctor and I would full heartedly recommend her!…read more She is extremely pleasant, knowledgeable and attentive. Unfortunately, the only problem that makes it hard to see her is the amount of patients and the lack of dermatologists in PAMF, causing scheduling an appointment with her to takes about 5 - 6 months.

Dr. DeConinck is the best! I've been going to Dr. DeConinck since 2007 & she has helped me through…read moreevery stage of my early middle school days all the way to my early 20's. Dr. DeConinck is knowledgeable, friendly, honest, & will give you the medical terms & terms that are more understandable as well. I've been going to Dr. DeConinck for so long because you know what? There is not just a quick fix for acne. If there was, that would be odd & probably not healthy. In the beginning I tried Proactive, Differin, antibiotics, seaweed mixtures, Obaji, & so many products. Dr. DeConinck did not give up on me! I'm glad she was attentive & always knew what I had tried, for how long, what I did & did not like & what I should try next. Finally she suggested Accutane. I was excited but nervous since it's such a powerful medication. So I decided in 2009 to give it a go! I've had horrible acne since I was in 3rd grade & had to change school multiple times; 6 times to be exact from 3rd to 12th grade. I could not stand being bullied. Accutane saved me! I had acne everywhere! :( The only con I could say Accutane has is if you're a female since you need to go through extra precautions ect. & lab tests every month & appointments every month. But 4 sessions of Accutane later I'm acne free (knock on wood) & I'm much happier now! Side note: People think & say that Accutane causes suicidal thoughts ect. I would disagree! The 2-3 month of Accutane your acne does get worse, like horrifically worse but then clears up. I think during that time users think they will never get better & then they get depressed. Dr. DeConinck can be pretty busy sometimes & it's hard to get an appointment but keep that appointment & let her help you. She's the best & you will have radiant healthy skin that lasts.

After years of dealing with TMJ jaw pain, botox was the solution. And this place is awesome!…read more I received my injection by one of the medical staff, and he was very respectful, personable, kind and gentle. And he added in a bonus. Very nice of him. I will definitely be coming back here for TMJ treatment in the future.

I visited them for a consult on hyperpigmentation on my arms…read more Pros: NP Kim was very sweet and listened patiently. She consulted me and offered to do a spot patch on BBL Laser on my arm. Cons: Unfortunately the setting on the laser was higher than the recommended strength and I got a burn scar that blistered. On coming back I did some reading about bbl and realized that there needs to be some cooling period after each flash which was not followed which led to my blister. So I feel that they lack experience The receptionist Farah is very rude :( I was nervous to go there and she made the experience worse. Also she's somehow responsible to give the pricing to patients and puts an awful front. I didnt want to deal with this place because I got a feeling they wont care/entertain any concerns given shes who I will have to deal with. There's less structure to the pricing they charge, she gave me a quote nd then increased it about 20 mins later for the owner who may read this - please look into the patients experience if you care about your business.

If I could give a negative rating I will. Very poor service and lack of insurance info. Started a…read morenew job with new insurance decided to pick Sutter Health near my work in Sunnyvale, CA during lunch for dermatologist alopecia issue. When I got there at the clinic, sign in with the reception and specifically what my co-pay and out of pocket are and she said there was zero payment. I thought that was strange because I always pay either $30-$40 dollars. She verify twice that I had zero payment. I was there 10 minutes for the injection and made another appointment 4-6 weeks after. Two weeks later when I received a bill of $900.00 for the treatment I was shocked and pissed at the bill. Sutter Health lied to the patient and was not truthful with the full amount. When I called billing and complained at the amount the agent said my insurance had no way to know how much the doctor was going to billed the patient. If they told me how much I was being charged I would have canceled my appointment and gone back to my old dermatologist in San Francisco. I decided to file a complaint to the Better Business Bureau and Sunnyvale Health Department. It's like buying a new car and not knowing the base price of the vehicle. Why would you put yourself in that stupid predicament? DO NOT take your business and your hard earn money to Sutter Health your time and money is valuable. Ten years ago they had a three hundred million dollars federal fine class action they had to pay to their patients. They know the code their insurance code they are submitting but will never let you know. Action speaks louder than words. Sutter Health is a SCAM and will ripp you off!

I wanted to give an update regarding my treatment for warts because, after everything I experienced…read morewith Helen Lee and the dermatology team at Sutter Health for MONTHS of them not knowing how to treat the warts or identify the warts, I would not personally see Helen Lee again. I was prescribed tretinoin by another provider, and thankfully, I did not have a reaction to it. Instead, it actually helped treat the warts on my hands and face. The other provider and their team made the treatment process extremely straightforward and were knowledgeable about how to properly treat the warts. The other provider's team also explained to me that I should have received yeast injections in the areas where the warts were located, rather than receiving only one injection in the palm. I was told that treating only one area would not adequately address warts located in other areas. This was another reason I became concerned about the treatment I had previously received. In comparison, my experience with Helen Lee at Sutter Health was extremely frustrating. I spent months with her trying to get appropriate treatment, while my concerns were not being properly recognized or addressed. I ultimately had to seek treatment from another dermatologist who was knowledgeable in this area and was able to provide me with a much clearer treatment plan. Because of this experience, I would personally recommend avoiding Helen Lee at Sutter Health and seeking out another dermatologist who is knowledgeable in their specialty and knows how to properly evaluate and treat warts. Your time and money are valuable, and in my experience, seeing another dermatologist made a significant difference. I was able to get an appointment with a dermatologist who had the appropriate knowledge and experience, and I finally received effective treatment that didn't take MONTHS to figure out.

I had my first appointment here at the California Skin Institute in Sunnyvale, CA yesterday and…read morejust wanted to share my experience. I arrived and was checked in and had to complete some information on the iPad. I didn't have to wait long before someone called me to head back to the exam room. While in the room the lad họ who took me back yanked my iPad out of my hands and placed it on the counter and said I could finish it after. I think her name was Renee or something. So she asked me what I was there for and I told her I had bad eczema all over my body and ao she left and came back with a gown and told me to put thìs on with the opening in the back. So I barely took off my clothes and folded them the doctor came in and I was a bit shocked that no one knocked and even asked if I was ready. I closed the curtain thinking they'd know I was still potentially changing. I was nearly completely naked and was in shock the doctor and assistant just came in so abruptly. The doctor asked me if I needed a few more minutes, all I could say was could I get some privacy while holding onto my pants and covering myself with it. So the two left and I finally got into the gown and sat down and waited. It was a short while before the doctor and the assistant came back but I just sat there and waited. When the doctor came she took a look at my eczema scabs and scarring but she seemed to be very hands off. No gloves, no real examination, especially in the private area which I pointed to with my gown gently pulled up. Just a quick glance and letting me know which medication she was going to order for me. At the beginning of the meeting she asked me where I was seen previously and maybe I was no longer going to my previous dermatologist, so I don't know what her intention was to ask me that but I told her anyway and nothing really happened. The doctor spoke with me while the aid sat on the stool behind the curtain and was doing something on her iPad. Overall, the experience was more positive than negative. The doctor turned out to be really nice, the aid did her best to be professional (although still a bit pushy), and the staff member at the reception desk who helped me before and after my visit was good too. She was patient and friendly, and helped me get through the iPad questions and got me on my way. The office was also nice and clean, had cute figurines and trinkets placed into the built in wall shelves that gave the office a more personalized feel. It was my first visit and everything seemed to have gone well and hopefully it will stay that way.

I had an extremely disappointing experience with Emilia Gonzalez Torres, a medical assistant at the…read moreSunnyvale location. Throughout my interactions with her, she had a rude tone and a bad attitude that came across as dismissive and extremely unprofessional. I was trying to obtain important information about my test results and treatment, but I did not feel that my concerns were taken seriously. While discussing my medical test results over the phone, she laughed, which I found completely inappropriate given the seriousness of my medical concerns. I also had difficulty getting follow-up regarding my tacrolimus prescription after my pharmacy contacted the office about the required approval. I had to call numerous times myself to make sure my medication and other medical matters were being addressed. After another staff member hung up on me while I was asking about my test results, I asked Emilia for the information needed to escalate my complaint. I had to repeatedly ask for the office manager's full name and the supervisor's contact information. When I asked Emilia to spell the supervisor's email address so I could confirm that I had it correctly, she laughed again. Patients should not have to repeatedly chase a medical office for prescription and test-result follow-up. They also should not be met with a rude tone, bad attitude, dismissiveness, or unprofessional behavior when trying to discuss their medical care. My experience with Emilia Gonzalez Torres was extremely unprofessional and made an already stressful medical situation unnecessarily difficult.

Dr. Krystle Wang is an exceptional dermatologist for both cosmetic and non-cosmetic concerns. She…read moreis very knowledgeable, takes the time to listen carefully, and provides clear, thoughtful answers to every question. I truly appreciate her friendly demeanor, professionalism, and efficiency. She always works collaboratively to address my needs, and I couldn't be happier with the overall care I've received. My skin is happier since I found Dr. Wang!

My first time meeting Dr Wang and her office was a great one…read more The front office ladies were so friendly and helpful as was her nurse. Dr Wang is a gem...she's down to earth, kind, very informative and so easy to talk to. Very knowledgeable! I'm so glad I found her.

I've been coming to RenewMD for over a year now and have nothing but great things to say about it -…read morethe staff is fantastic, the facilities are always clean and organized, and the different treatments I've tried have really made a huge difference on my skin. Oh, and did I mention how fantastic the staff is? I would 1000% recommend them!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

He's very friendly, but I feel like he doesn't listen. Of the 5 diagnoses he's given me, 4 were…read moreflat out wrong and one was inconclusive. I would keep trying to communicate my issues, but he doesn't listen to me. I got a second opinion and guess what, I was right all along. Got a THIRD opinion from a dermatologist in Los Gatos, and they reaffirmed the second opinion. Dr Tran was just flat out wrong, every single time. I just wish doctors would actually listen to their patients. I need to know what's wrong with me, I can't take the pain and discomfort anymore, but Dr Tran won't take my concerns into account.

Warm, friendly and efficient office. Dr. Tran is a well trained dermatologist. He listened…read morecarefully to the history that he elicited. Asked all pertinent questions. Very thorough explaining my condition after his diagnosis. Recommended a treatment that finally offered relief from my condition. Very pleased!

I had an exceptional experience with Dr. G and the team at Medical Aesthetics of Menlo Park. I came…read morein for a combination of structural fillers, CO2 resurfacing, and IPL, essentially looking for a comprehensive, non-surgical facial rejuvenation. What stood out to me from the beginning was the time Dr. G took to explain the process, discuss the options, and walk me through each step. I always felt informed and comfortable with the decisions we were making. Just as importantly, there is no high-pressure sales approach. Dr. G lets you do what you want, at your own pace, without pressure, while providing professional guidance along the way. The results are exactly what I was hoping for. I look refreshed and rejuvenated, but still completely like myself. The changes are subtle and natural. I couldn't be happier with the experience or the results, and I'm very grateful to Dr. G for her skill, care, and attention to detail.

Dr G is absolutely fantastic. She took years off my appearance in just two sessions. Her technique…read moreis so much less painful than other medical aesthetic providers I have seen in the past. Zero post injection bruising. Incredible results that look so natural. She is truly an artist and I am beyond impressed.

Experience to me felt like it was more money driven than actually wanting my skin to be better…read more Per my visit: Doctor tends to over talk and doesn't allow me to address any other further questions I may have. Instead of asking what I eat, what is my skin care routine, and what she recommends me to do, she stated I should do chemical peeling once a month with her, which is 200 dollars. It ruined my skin barrier and I started to break out even more, it was the worse acne I ever had. She stated it was purging, but this left so many scars on my face, and previously my skin was alright. I came in to get my acne scar reduced since I had a few in high school.. and my skin use to be so clear people as people would mention that I was glowing...

Sandra Yeh is great. She is friendly, polite, honest and down to earth. She is knowledgeable about…read moreskin issues and skin care. She provides sincere advice and her advices are always in your best interest. She is punctual and easy to talk to.