Horrible customer service from Iwa. Paid for $60 for 1 hour, 15 minutes into massage she leaves because more customers came in. She puts them in rooms and tells me she can only do 30 minutes now because they are busy. I asked her why she didn't tell the other people to come back later. She refused to give me a refund and said that was her tip. For 15 minutes of terrible service! Asked for manager and they played dumb. read more

Worst experience, the masseuse did not massage me at all and was crappy, and after requesting refund from both her and manager they said they worked long and don't feel like refunding because she wanted to leave. It's honestly unacceptable and waste of time and money and they seriously bombard you for tip ASAP. read more

I have been here several times the massage was great.... And so was the ending I will definitely come back my member would like to become a member here read more

I walked in the place was nice but no one at the front desk i waited for at least 5 minutes before i was greeted by a man who looked me up and down then asked if i wanted massage i said yes then he quickly changed his mind and said all were busy. Honestly i think they don't like certain people or very judgmental Im not going back take my money somewhere else. read more

This place is 50 shades of grey. I've been to tons of Asian foot massage places in LA, SF, San Diego and everywhere in between and this place is one of the shadiest establishments out of all of them. Just read some of the other reviews and you'll get the gist of it. First of all, it has a strange vibe the moment you walk in. There are about 25 photos of women on the wall (their masseuses) and they are all individually posing in quite seductive poses. It almost seems like it's a board for certain customers to "choose" who they want. Not sure what this is all about, but if I were to guess.... Secondly, they NEVER give you a full hour massage even when you pay for it. The first time I came here it was only 45 minutes. The second time (yes, I gave it another chance) and it was 50 minutes. Thirdly, I can understand you. I was getting a massage with my friend and about a half hour into it, the masseuse says in Chinese "I think they're asleep..." and they begin to talk and STOP massaging. That is, until I moved and they realized I was "awake." Overall, this place is throwing shade left and right. Who knows how long they'll stay in business. Yikes. read more

Stay away from this place... there's hundreds of options for you within the same neighborhood. The place was deserted when I showed up which was weird for a weekend afternoon, after walking in I had to wait for someone to come out... this lady in slippers is sleeping in one of the massage rooms, she walks to the front desk... half asleep, barely spoke English, very unprofessional... I managed to arrange a one hour body massage.. I tell her I don't want a guy since I don't like too much pressure... there are no girls available. The massage was terrible, no technique what so ever... Just some pulling and mashing on my sore muscles... one day after I am in more pain than before.... They use cheap oils, and cheaper lotion... A total waist of time, and made me feel uncomfortable for the whole hour.... Dissatisfied I walk out of the room to sign my receipt and hand the guy 6dlls... I was reluctant to tip at all, but I figure It might be having a bad day and it wasn't all his fault... But then to add insult to injury he said: "Oh I'm sorry excuse me.. you are supposed to tip $10 minimum... My jaw dropped" I was going to have an argument about the whole reason behind tipping etiquette, but since anyone there barely speaks English I figure I'm just wasting my breath.. Since reading the past reviews I realize that the whole bullying you for a tip is a normal practice at this place... I am sure I am more educated and professional than anyone at this joint.. and I do not earn $40 an hour or make any "minimum" tips... THIS PLACE IS A TOTAL SCAM, stay away... go ANYWHERE else! read more

I have had many massages before and this was definitely the worst. I had a groupon for an hour massage and purchased one for my boyfriend as a gift. We went together and I was pleasantly surprised they offered off the bat to put us in the same room, some places want to charge extra for a couple's massage so I appreciated that. Once the massage began, my masseuse was VERY heavy handed. Sometimes it felt good, sometimes it was definitely too much. My boyfriend felt the same way about the massage. He tensed up when his masseuse was being too rough and she sort of barked at him to "relax." The two masseuses spoke to each other through nearly the entire massage which made it very hard to relax. The real kicker? My masseuse FARTED twice, very loudly, during my massage. I understand that sometimes nature calls and maybe that will just sort of happen but he didn't even say excuse me! Had he and the other masseuse not spoken through the entire massage, maybe that wouldn't seem so bad. But if you've already talked through the whole thing at least apologize for your flatulence. Did I mention it happened while he massaged my shoulders? As in his seat is directly in front of my face. I really didn't appreciate the lack of apology, the flatulence, the overly heavy handedness, or the weird technique of massage. This was unlike any other massage I've ever had. He stuck his fingers in my ears. Deep in them. After farting, I did not want his hands near my face and certainly not inside my ears. read more

Absolutely horrible.. I was drawn here because of an amazing Groupon deal....$50 for a 60 min body massage and a 60 min foot massage?! I couldn't pass it up! ...But I should have. Albeit, the facilities are very nice. You wouldn't expect such a pleasant interior from a strip mall massage establishment, but I was very impressed. I walked in, was coldly greeted by the receptionist, and was taken back to the massage room by my masseuse. Being a restaurant server, I asked for extra attention to my calves and forearms, thinking they would still do some massaging on my back or shoulders. Unfortunately, the masseuse did not massage anything but my arms, legs, and feet. Great....... I was pretty disappointed my back was barely touched and my shoulders were barely touched too. After the massage ended, the masseuse walked out and said to leave the tip with the receptionist...!? SO. UNPROFESSIONAL. I left feeling disappointed and awkwardly sore. I won't be back, and I hope other Groupon-ers check this Yelp page before wasting $50 on this place. read more

The only review you need to read: So... this is simply a pure "handing ending" massage parlor. I've been myself, as a long time fan of good deep tissue massage, and the primary masseuse is a woman who knows nothing of massage therapy and is there to be friendly but take your money and get to what she's theres for asap. I'm not throwing her under the bus because she was notably sad and we talked. I wished I could of helped her but the massage was terrible and tipped her well. You'll get what you want from this review but it's clear what you go here for if you visit more than once... read more

I went to Sunny Spa this afternoon at about 1:45 I had a massage with Mimi. She did not give a very good massage to start with. She did not use any oils or lotions. She didn't ask what I wanted in terms of type of massage (pressure or if there was anything specific to work on) then I guess they were busy because she tried getting me out of there in a half an hour even though I paid for an hour. It didn't seem to matter what I did she just wanted to bring in more money I won't go back. She also left the room at least 3 times to deal with another worker and customers. With plenty of places to get a massage, please keep driving by this one. Truly the customer does not come first, and that is important for a massage. read more

Before coming to Sunny Spa I'll admit I was nervous. I had just bought the Living Social deal for a 1hr full body massage for myself and my girl, so we could try a couples massage. The last thing I wanted was to have a bad first experience. Due to the mediocre rating on yelp, we made sure to scan the negative comments prior to our visit. Contrary to many of the negative reviews, our experience was enjoyable! The spa interior is nicely decorated with a trickling fountain and beige/maroon color scheme. Calming ambiance. Conversing with the receptionist was a little confusing, but probably due to her English. Both of us received our massages from women. The massage started a little on the rougher side, but was very comfortable and relaxing after suggesting a lighter touch. The back and face/head massages were great! We were amazed that we didn't encounter any of the issues mentioned by the other yelpers. I had even timed the massage with a cell phone to ensure we'd receive the full hour. My conclusion is that your experience will vary dramatically depending on the masseuse/masseur. Fortunately our two masseuses were attentive and courteous. After re-reading some of the reviews, it seems like most of the negative experiences resulted from male masseurs. To be honest, I would only recommend a massage with the female masseuses. Given another Living Social / Groupon voucher, I would be back. My take is that this spa has potential! read more

Amazing!! I had the best massages I've ever had. I usually get one twice a month. This place is the tops! Great pressure, wonderful, clean, sterile atmosphere and very well priced. Also has the buy 10 massages and get the 11th free deal. Yoyo is an excellent massage therapist that I highly recommend. I find her to be very present and in tune with her work. She seems to intuitively know what areas to focus on, and I found the massage not only physically relaxing but spiritually replenishing as well. I'm really grateful that I found her, and will definitely be back! read more

I received a 60 minute massage as a gift from a friend for my birthday. I was super excited because I love getting a massage more than anything in the world. Even food. I called Sunny Spa to schedule the massage for a Wednesday at around 2 pm. SS is in a small strip mall off of Convoy street. I walked in and it was a very nice facility. I walked up to the receptionist and she seemed a bit confused when I presented her with the Living Social voucher I received. I don't know if she didn't speak or understand English well or if she couldn't figure out the voucher. After about 2 other people came to the front desk to figure out the voucher situation I was shown to a room. I was told to take everything off and lay face down. It took a while for the therapist to come in but after he did the massage was very very enjoyable. One thing I will mention is he did not work on my hands or my feet. SO if you go in and you are expecting an amazing foot massage you need to tell them or schedule a reflexology massage appointment. For the money the price is right and the massage is awesome! read more

Where to begin with what is wrong with this place... Parking sucked. The receptionist is the massage "therapist". I paid for an hour and got 35 minutes. When I realized she was serious and the massage was over I decided it wasn't worth fighting it. I watched in horror as she rearranged the sheet I had been laying on getting it ready for the next victim. Then she asked for a tip. I told her to take it out of the $40 I gave her. Shit this place down. read more

They have a lot of pretty girls! And the massage is very good :)

Wow..I'm so pissed..I went in because I started a new job where I'm on my feet all day and wanted a foot massage. I went in and paid for the 90 minute massage. I told them I wanted 100% of the time on my FEET. Long story shirt they spend about 80% of the time on my neck and 20% feet...but that's not the HUM DINGER!!!! Get this sheeeeet... I ALWAYS check the time on my phone and their clock..to make sure I get the full time I paid for... About half way into my massage the lady that was behind the desk when I walked in came into the room and her and the guy that was givin me my massage talked for a minute or so. Then after she left he folded up a small towel and put over my eyes (which I thought was weird because it was already so dark in there)it raised a red flag...so then he started on my feet..a few minutes later I had a weird feeling that someone was in the room with us...I just had THAT feeling..you know what I'm talking about. so I quietly lifted the towel with my eye brows..and guess what?! That lady was tip toeing into the room..she slowly grabbed the clock off the wall..changed the time..then put it back on the wall (I watched the WHOLE thing). I was livid. About 10 minutes later the man said the massage was over. I knew my time had been altered. I checked my phone and sure enough..I was jipped 20 minutes on my massage. So since I had already pre paid I was just going to leave without tipping. I wasn't going to say anythin because I was so mad I was afraid I would whoop some Asian arse. I walked out and both of them were waiting for my by the door..I started walking out and the man stopped me "excuse me, wait!" I turned around ..he said "you saposed to tip us." I said "WHAT?!" "You saposed to tip him" said the lady. I said "did you do the full 90 minutes that I paid for?" They both look at each other and say "yes" like duh. I said "no you didn't because I saw HER walk into the room and take the clock off the wall and alter the time by. 20 minutes..I'm not stupid" they both said "nooooo noooo we didn't do that nooooo" I said "not only are you not getting a tip..I'll never be back here again" You shouldn't either. Iv been to a couple other places within a mile of this place that are GREAT and you get the full time you pay for. read more

Summary: Overall experience was so ridiculously terrible, it was comical. Would pay $20 to NOT come here again. Out of the approximately dozen foot spas I've tried around San Diego, easily the WORST. Should've paid attention to all their 1 star reviews on yelp. Pro: - Good deal on groupon, $15/1hr foot massage - No line on a Friday afternoon (actually the place was completely empty of customers, as I would soon understand why). Con: - Made an appt, showed up on time, rang the bell, but there was not a single person in the place. After waiting for 10 min in the lobby by myself, a guy returns from a smoke break reeking of cigarette smoke. - Foot bath had about an inch of lukewarm water in it - didn't even cover the top of my feet. - About 7 times during the first 30 min, my "masseur" switched to one hand. Each time I looked, he was on his cell texting. Clearly he thought that was acceptable behavior, as he saw me look at him, but continued texting. I've honestly never felt more uncomfortable during a massage, and he was treating me like some rando interrupting his vacation or something. - 30 min into the massage, I hear him get up, leave, then come back into the room. I kept my eyes closed, assuming he was setting up his supplies or something. After 5 min of sitting there with my eyes closed, I wonder "Did he leave again? I didn't hear anything." I look up, and I literally see him SITTING ON A STOOL WATCHING A CHINESE MOVIE ON HIS PHONE, with subtitles on and volume off!!! You couldn't make this stuff up!!! - At this point, I've finally had enough. I get up to leave, regardless of the groupon I'd already paid for, and HE DEMANDS A TIP!!! LOLOLOLOL In conclusion, I doubt they'll be in business for much longer. read more

Last time I went there to get a massage at the price of 35 dollars. When the guy was giving me massage, he was talking about how he illegally immigrated to this country from China, and told me it is really easy to do so, and it only costs around 5,000 dollars. I was hella confused and annoyed. At the end, i tipped 5 dollars at the front desk, and thought it's like around 15% tips already. But the lady at the front desk ask 5 more dollars for tips. I just feel it's such a unpleasure experiences to me. read more

Very nice staff and atmosphere. Prices are reasonable. Left feeling relaxed and refreshed. Already booked again for next week.

This place will change the clocks on you. I read previous reviews about them changing the clocks but I had a groupon deal so I went anyway. They definitely do change the clocks and advance it by 10-15 minutes. Do not go here, they will rip you off and not give you a one hour massage. read more

Went to another place near here but couldn't get in, so I saw this place and stopped in. Was greeted nicely and had a full body massage. I thoroughly enjoyed it and have been back several times. read more

Never again. First it was $40 for the massage. She mumbled the different massage styles after I asked 3 times. I told her I wanted a thai massage. She said ok. Charged me 40 and $2 for using cc. Fine. Stay calm. Get a massage and leave. My massage lady was actually in a dress and I couldn't understand why. Nevermind that, the massage was a hodge podge of craziness. Definitely not a full thai massage. I leave and the front desk tells me it's actually $50 for a thai massage. I said I barely got a thai massage. And she knew what I wanted going in! Made me pay another $10. I didnt even want to tip but the massage therapist was at least nice. So I said $7 for tip. The manager INSISTED $10 tip. She said restaurants don't work the whole time. With massages, they work the whole time. I asked her if she was giving me a lesson on tipping. I was clearly angry and said no. She insisted. I did not want to argue further after several verbal exchanges already. So guess what? she got my 40 + 10 + 10 tip. I got a crappy, sketchy massage. Sunny spa wins this one. :( But never again. Update: a few days later, I'm still annoyed. I totally got bullied and schooled at this awful institution. read more

So I had the living social deal which I thought was good. We'll I will say this was the worst massage ever. The man didn't understand English so when ever I said softer he wasn't comphreading. He was rough and just painful. Also the techniques he did was sketchy. After it was done and I smelled like bad oil. They guilt me to tipping him. I never had a issue tipping but I wasn't happy. Overall it wasn't a good experience and I will never return read more

A foot massage includes far more than just the feet. A $15 (half-price) Groupon "foot massage" special will get you a 1-hour massage of face, neck, shoulders, arms, hands, feet, legs, and back. Be prepared to tip whoever works on you. It is expected - and will be asked for if you don't. read more

Absolutely horrible. I made a reservation, drove 30 minutes to the spa and they greeted me by telling me that all of the masseuses were taken for about 30 more minutes. What was the point of the reservation? Since I had already made the drive I decided to wait...the wait was not worth it being that it was the worst massage I have ever had! Employees came into the massage room talking to my masseuse, and I could hear all of the chatter in the building. Nothing close to a relaxing expirience! Don't waste your money! Not to mention my massage ended close to 10 minutes early... read more

It's a very rushed atmosphere no instruction given for first timers... I didn't know that massages were given with towels over you. Then you want to tell me what I'm supposed to tip you cause I'm a big guy and was very tense....... stay away from this place, it shouldn't b on groupon. read more

I had a small procedure done that morning, and really needed a massage to take the stress and tension off my body. It was a last minute appointment, and the only reason why I booked with this place. First off, when I arrive, and they asked me to wait 20-30 minutes. I called ahead of time for availability for a reason. I was upset... I was sitting in discomfort all day, and scheduled a booking specifically for the reason they had an availability right after work. I was not thrilled. I have had many spa massages, and this was definitely different. It was not horrible, but I go to have the entire experience. The warm room, the smell of aroma therapy.... the works to relax. I was already so irritated after getting there. I'm sorry, this was not the best experience I have had. The massage was decent. Lots of pressure. No I didn't get my full hour, unless that includes changing out of my clothes. They did use hot stone which was nice. read more

The masseur pressed me, squeezed my arms and legs, and pulled my hair. Other than soaking and rough drying, my feet received no attention. I wished I'd been told that this was not the place to go if you really want a foot massage. Afterward, I asked a friend, who used to be a masseuse, what she would have done. She said that I ought to have spoken up and told him that he was being too rough sometimes and just not delivering the kind of massage I'd paid for. For future reference, I suppose. read more

I have grouponed a lot of massages and this one was extremely disappointing. I was only given a 50 minute massage, the oil they used smiles like fish oil, and I requested a harder/more firm massage multiple times and it felt like the massage therapist was just lightly rubbing my body. read more

Nice clean place but massage was worst I've ever had. Not just saying that but truthfully was. Worst part is trying to relax while he talks to the other masseuse for about 15 minutes of the massage. Other things like him reeking of smoke and and feeling super rushed and just an uncomfortable massage. Cheap but you get what you pay for. read more

Oh wow. Best $15 Groupon I ever spent! My one hour "foot massage" actually included all the key spots on my whole body, as well as a serious dose of tough love on my poor feet & lower legs. Much needed after my mountain run this afternoon! read more

I went to get 30 mins massage with my husband the massage was ok but she does really quick move because we only have half an hour. The place is clean but hot I guess they didn't turn the air-con on and I wasn't complaining becsuse I was only there for 30 mins. The main thing is the massage lady was really rude to me. Right after I came out the room she gave me water and said 'No tip?' Of cause we gave a tip but wanted to give 20% which is $16 and gave them a $20. She said just give us $10 each because she doesn't has change. Since it wasn't good i felt 20% was sufficient. They eventually gave us change which they had available. read more

Okay experience. Don't go there thinking you're getting a spa like massage. If you're looking for a same day massage that will loosen your tight muscles, this is the place. No thrills here. I bought a groupon $35 body one hour. The massage starts off with a towel massage, then some hot oil. They will leave the room and not say why, and return after a minute. I tipped $6 and could tell he was not happy. Gave me my change, but not before trying to keep $14 instead of keeping $6. No thanks from him or eye contact. Worth trying once and see if you like it, only for the price. read more

Hidden Gem!!! $20 foot massage for 1 hour. Not just a foot massage, head to toe massage with clothes on. Great massage therapist with massage oils, hot rocks, warm towels, zen music and zen environment. Love this place. Very professional and very clean. Can't wait to go back. read more

This place rocks! After reading reviews, I just want to give a try for foot reflexology and body massage since has been so many foot/Body massage around San Diego area. Absolutely loved this place. Very quiet, clean and organized place. Was having some back pains from work being sit too long and I do prefer deep pressure massages and and the guy I had (Luke) was really good and he did perfect amount of pressure for back, neck, shoulders, arms, hands, head, face, feet, legs I think he is the best so far around San Diego area. Really felt so relax and no more stiff... Only $50.00(not inlcude tips) what could you ask more? I would recommend this place to others and I plan on returning myself. read more

I went here not really knowing what to expect. This was a nice place; neat, clean and quiet. I was a little confused as to what to do when I got there; no filing out paperwork or instruction what to do once in the room.. but I figured it out on my own. If you are used to a traditional massage then I would say this isn't for you. I will say the massage was nice but left me wanting another one. I wanted more specific kneading in certain areas that were tense, that I wasn't asked about. The hot stones were a pleasant addition. I wasn't aware it was included. A little warm at first but you get used to it. I didn't really like that she left the room like 3 times during my massage though, I believe to get the stones, and my massage ended 5 min early. Over all it was good but not great read more

Nice clean new foot massage place on Convoy. $20/hr works for me!

Sunny Spa has a brand new location in the heart of Kearny Mesa and the inside has a beautiful build out. The employees and massage artists are extremely kind, accommodating and excellent at what they do! For the quality of massage, the price is definitely right. The staff at Sunny Spa have decades of experience and have operated several other successful spa centers around the country. I highly recommend stopping by and have them work on all your aches and pains, you won't regret it! read more

Very affordable. Had a massage by one of the guys that work here and it fixed a problem I have been having for months with my shoulder.

Great massage value. I got a foot massage that really encompassed head to toe. I can't wait to go back. My masseuse was Mandy and I highly recommend her, just the right amount of pressure to do the job. Place was quiet and had room for three people in one room so a family could go together and be in the same room. Fantastic job. read more